David Saunders
Mattoon,IL
Summary
Skilled account management professional with proven track record in fostering client relationships, driving revenue growth, and managing complex accounts. Known for strong focus on team collaboration, adaptability, and delivering results. Expertise includes strategic planning, client communication, and problem-solving. Highly reliable and flexible in meeting changing business needs.
Overview
4
4
years of professional experience
Work History
Paralegal
CWG
Mattoon, IL
11.2025 - Current
- Conducted legal research to support case preparation and document drafting.
- Assisted attorneys in preparing trial materials and client correspondence.
- Organized and maintained case files, ensuring accurate documentation and retrieval.
- Reviewed discovery documents for relevance and compliance with legal standards.
- Coordinated communication between clients, witnesses, and external vendors effectively.
Account Manager
Rent-A-Center
Canton, OH
01.2023 - 11.2025
- Trained and mentored junior account managers, fostering a collaborative team environment focused on excellence.
- Managed multiple high-value accounts, ensuring timely delivery of services and products.
- Resolved complex client issues, maintaining a high level of customer satisfaction during challenging situations.
Customer Service Supervisor
Kimble Companies
01.2022 - 01.2023
- Professional customer service assistant for questions, concerns, inquiries, and sales.
- Worked B2B sales meetings, created focus groups for office development.
- Actively supported service associates by quickly responding to questions via phone and email and finding appropriate solutions to customer issues.
Education
Bachelor's - Public Relations, Digital Media
Xavier University
01-2019
Skills
- Issue resolution
- Document preparation
- Client communication
- Microsoft Proficient
- Troubleshooting
- Hardware/Software Knowledge
- Relationship building
- Customer relationships
- Office administration
Accomplishments
- Achieved 15,000$ in revenue through effectively helping with Saint Judes.
- Collaborated with team of four in the development of Genesis CO.
LANGUAGES
English
ASL (American Sign Language, Moderate)
Timeline
Paralegal
CWG
11.2025 - Current
Account Manager
Rent-A-Center
01.2023 - 11.2025
Customer Service Supervisor
Kimble Companies
01.2022 - 01.2023
Bachelor's - Public Relations, Digital Media
Xavier University