David Savage

• Provide case management and support services to clients navigating child support processes, ensuring compliance with court orders and legal requirements
• Serve as a liaison between custodial and non-custodial parents, legal counsel, and the court system, maintaining professionalism and confidentiality.
• Gather, review, and verify financial, employment, and custodial information to accurately calculate and monitor child support obligations.
• Prepare, file, and maintain detailed case records and legal documents in accordance with county and state guidelines.
• Assist clients with understanding procedures, answering questions, and providing resources related to child support enforcement and modifications.
• Collaborate with attorneys, investigators, and other team members to support the legal enforcement of child support orders.
• Prioritize high caseloads while maintaining accuracy, empathy, and compliance with county and federal regulations
• Assisted families in accessing community resources and support services.
• Maintained detailed case histories, metrics and reports to meet strict standards.
• Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
• Enforcement of child support cases including suspension of licenses and contempt procedures.
• Documented data and completed accurate updates to case records.
• Connected families with appropriate community resources for financial, emotional, and educational assistance.
• Established trusting relationships with clients, fostering a supportive environment conducive to growth and change.

• Supported daily office operations by managing schedules and coordinating meetings.
• Assisted in maintaining filing systems, ensuring documents were organized and accessible.
• Prepared reports and presentations, enhancing communication of office updates and project statuses.
• Collaborated with team members to streamline administrative processes, improving overall efficiency.

• Delivered knowledgeable recommendations across books, music, and film to drive sales and enhance the customer experience, consistently meeting sales and upsell targets.
• Operated point-of-sale systems, processed transactions, returns, and special orders with speed and accuracy.
• Managed the DVDs and CDs section, overseeing new release launches to ensure timely stocking, compliance with release dates, and promotional accuracy.
• Designed and executed custom merchandising displays for media products, going beyond corporate templates to creatively showcase featured titles and drive customer engagement.
• Maintained inventory controls, performed audits, and coordinated with receiving staff to verify stock levels, ensuring high-demand items were available at launch.
• Collaborated with store management to update marketing materials, signage, and promotional posters in line with seasonal and corporate campaigns.

• Provided friendly, efficient customer service at concession stands and ticket counters, handling cash and credit transactions with accuracy.
• Prepared and served food and beverages, maintaining high standards of food safety and cleanliness.
• Greeted guests, took and scanned tickets, and assisted patrons with seating and theater information.
• Offered movie recommendations to enhance the guest experience and drive ticket and concession sales.
• Performed theater cleaning, including sweeping, trash removal, and resetting auditoriums between showings, to maintain a welcoming environment.