Producing, Mix and mastering music
David Sayndee
Sohn
North Richland Hills,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Help Desk specialist position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Volunteer IT Support
Kingdom Harvest Ministries
Portland , OR
2019.03 - 2019.10
- Worked effectively in fast-paced environments.
- Passionate about learning and committed to continual improvement.
- Identified issues, analyzed information and provided solutions to problems.
- Paid attention to detail while completing assignments.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Managed time efficiently in order to complete all tasks within deadlines.
- Resolved problems, improved operations and provided exceptional service.
- Skilled at working independently and collaboratively in a team environment.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Help Desk Support Technician
Arlington Christian Bible Fellowship
Arlington , TX
2017.08 - 2018.11
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Managed high levels of call flow and responded technical network of Churches support needs.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Translated complex technical issues into digestible language for non-technical users.
- Assist church office employees with seting up printers, PCs and other mobile devices in office.
- Promoted efficiency among departments with prompt resolution of system issues.
IT Computer Operator
Youth For Christ International
Monrovia , Liberia
2013.08 - 2014.05
- Processed requests for service from internal and external customers.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Configured hardware, devices, and software to set up work stations for employees.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Installed, configured and maintained computer systems and network connections.
Music Producer
Innovations Business Ventures
North Richland Hills , TX
2014.05 - Current
- Transcribed musical compositions and melodic lines to adapt to particular group or create specific musical style.
- Directed global operations, from starting point of signing artist to label through marketing and sales of music.
- Produced music videos broadcast on international cable and satellite networks and streaming music channels.
- Handled requests for specific musical selections.
- Transposed pieces from one instrument to another and one key to another to accommodate client and musician preferences.
- Install, upgrade and maintain business PCs software and hardwares.
Office Service Associate
Williams Lea
Charlotte , NC
2021.04 - 2023.07
- Answered telephone calls and read emails to redirect calls and forward emails to appropriate personnel.
- Completed general administrative tasks by proofreading documents, transcribing handwritten information and operating calculators to verify financial records.
- Operated postage equipment to register weight of packages, automatically open letters and apply meter postage on outgoing mail.
- Answered calls to address customer inquiries, confirm appointments, and provided print services.
- Maintained monthly, weekly and daily reports of transaction.
- Monitored stock of office supplies to report shortages to management.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Supported staff on special assignments and ad hoc projects.
Fleet Service Clerk
American Airlines, DFW International Airport
Dallas , TX
2022.06 - Current
- Guided planes for all arrivals and departures with strong focus on safety.
- Inspected cargo for efficient and safe handling and transport between planes and cargo areas.
- Deiced aircraft and guided to proper gate and runway positions.
- Cleaned and serviced cabin interiors, plane exteriors and fluids as directed.
- Documented all required information regarding cargo weight and destination.
- Communicated with dispatchers and traffic control personnel to coordinate vehicle movements.
- Maintained accurate documentation of performed work and completed tasks.
Education
Associate of Arts - Computer Installation And Repair Technology
Tarrant County College District
Fort Worth, TX 2023.08 - Current
Bachelor of Arts - Biblical Studies
Charlotte Christian College And Theological Seminary
Charlotte, NC 2020.05 - 2023.10
Associate of Arts - Information Technology
Gaston College
Dallas, NC 2021.03 - 2021.11
Skills
Customer Support
Interests
Singing and writing
Music production
I have been running a music production studio for 18 years and enjoy making beats and helping customers bring their creativity alive. I do not have a big clientele, but I learn customer care and relating to customers from this line of work. I learn how to install, troubleshot and maintain software and hardwares on my own studio PC.
Timeline
Associate of Arts - Computer Installation And Repair Technology
Tarrant County College District
2023.08 - Current
Fleet Service Clerk
American Airlines, DFW International Airport
2022.06 - Current
Office Service Associate
Williams Lea
2021.04 - 2023.07
Associate of Arts - Information Technology
Gaston College
2021.03 - 2021.11
Bachelor of Arts - Biblical Studies
Charlotte Christian College And Theological Seminary
2020.05 - 2023.10
Volunteer IT Support
Kingdom Harvest Ministries
2019.03 - 2019.10
Help Desk Support Technician
Arlington Christian Bible Fellowship
2017.08 - 2018.11
Music Producer
Innovations Business Ventures
2014.05 - Current
IT Computer Operator
Youth For Christ International
2013.08 - 2014.05
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