David Schaberg
Lansing,Michigan
Summary
Hardworking Package Delivery Driver possessing meticulous driving record and in-depth knowledge of road and driving rules. Friendly individual adapts to driving conditions to drive company vehicle and deliver packages and parcels to assigned customers. Extensive experience handling all aspects of cargo and package sorting and handling and delivery.
Overview
18
18
years of professional experience
Work History
Package Delivery Driver
Amazon DSP
11.2021 - Current
- Improved customer satisfaction by ensuring timely and accurate package deliveries.
- Maintained a clean driving record while navigating various routes for efficient deliveries.
- Developed strong relationships with customers through courteous and professional interactions during deliveries.
- Reduced delivery time by planning optimal routes using GPS technology and local knowledge.
- Increased overall efficiency by assisting in loading and unloading packages at the distribution center.
- Enhanced safety standards by conducting regular vehicle inspections to ensure proper maintenance and compliance with regulations.
- Contributed to team success by effectively communicating with dispatchers, managers, and coworkers to address issues or concerns.
- Demonstrated adaptability by adjusting delivery schedules according to changing weather conditions, traffic patterns, or client requests.
- Consistently met or exceeded performance metrics related to on-time deliveries, accuracy, and customer satisfaction ratings.
- Collaborated with other drivers to optimize coverage of assigned territories for maximum efficiency in package delivery times.
- Handled packages with care to prevent damage during transit, ensuring that all items arrived in the same condition as when they were initially picked up.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
General Manager of Food Service
Hungry Howies Pizza & Subs
09.2018 - 08.2020
- Reduced food waste through better inventory management and portion control, leading to increased profitability.
- Created a positive dining atmosphere by maintaining high standards of cleanliness and organization throughout the establishment.
- Optimized scheduling practices for efficient staffing levels during peak hours, reducing labor costs without sacrificing service quality.
- Cultivated an inclusive workplace culture that encouraged teamwork, promoted diversity, and supported professional growth opportunities for all employees.
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Tracked food production levels, meal counts, and supply costs.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Reviewed and approved employee schedules and timesheets.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Motivated staff to perform at peak efficiency and quality.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Oversaw food preparation and monitored safety protocols.
Food Delivery Driver
Hungry Howies Pizza & Subs
01.2006 - 08.2020
- Enhanced customer satisfaction by delivering orders promptly and accurately.
- Navigated efficiently through various routes for timely food deliveries.
- Maintained vehicle cleanliness and functionality, ensuring a positive customer experience.
- Collaborated with restaurant staff to confirm order accuracy before delivery.
- Increased repeat business by providing friendly and professional service to customers.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Handled cash transactions accurately, maintaining financial integrity during each shift.
- Assisted in resolving customer complaints or concerns regarding late or missing deliveries.
- Adhered to safety guidelines and traffic regulations, ensuring the safe transport of food items.
- Communicated proactively with management about potential issues or delays in delivery times.
- Contributed to team performance by covering additional shifts when needed, demonstrating flexibility and commitment to company goals.
- Educated customers on menu offerings, upselling items when appropriate for increased revenue generation.
- Recorded detailed notes on special delivery instructions or requests from customers, ensuring personalized service.
- Monitored inventory levels at pickup locations for quality assurance purposes before delivering orders to customers.
- Provided valuable feedback on route optimization strategies, streamlining delivery processes for improved efficiency.
- Participated in regular training sessions to stay updated on company policies and product offerings.
- Coordinated closely with other drivers during peak hours to ensure all deliveries were completed within designated timeframes.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
Education
High School Diploma -
Everett High School
Lansing, MI06.1995
Skills
- Defensive Driving
- Safe Driving
- Vehicle Inspection
- GPS Navigation
- Package handling
- Route Planning
- Loading and unloading
- Emergency Procedures
- Local routes understanding
- Punctuality
- Weather Adaptation
Timeline
Package Delivery Driver
Amazon DSP
11.2021 - Current
General Manager of Food Service
Hungry Howies Pizza & Subs
09.2018 - 08.2020
Food Delivery Driver
Hungry Howies Pizza & Subs
01.2006 - 08.2020
High School Diploma -
Everett High School
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