My work and life experiences have melded together a unique blend of skills that have been honed from vast experiences of creating and teaching instructional content to children and adults while being aided by a Bachelor's Degree in Teaching. A Post-Graduate Degree in Business Leadership paired with numerous years of customer service has bolstered my abilities to effectively lead and cultivate successful teams. I have worked from the ground up in each job I have held while gaining respect from my co-workers and supervisors. I know what it takes to be a valuable asset to your company and can show that with my positive attitude, hard work ethic, and eagerness to learn and succeed at every task given to me. I look forward to having the opportunity to show you why I should be an integral part of your team.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
Work History
Learning Development & Logistics Specialist
Bed Bath & Beyond
7 2020 - 06.2024
Develop and maintain Standard Operating Procedures (SOP's) for our logistics and account management Third Party Logistics team (3PL).
Develop and maintain on-boarding training for new business partners including videos, documents and walk-through guides within a learning management system (LMS).
Route, book and schedule inbound and outbound freight for products delivered to our warehouses via ocean/drayage, over the road trucking (OTR), less than truckload (LTL) and intermodal methods of transportation.
Reduced transportation costs through strategic route planning and carrier negotiations.
Social Studies Teacher
MARION COUNTY PUBLIC SCHOOLS
08.2018 - 02.2020
Developed and implemented engaging lesson plans for social studies classes, catering to diverse learning styles and abilities
Utilized various teaching methods such as group discussions, debates, and hands-on activities to promote critical thinking and class participation
Created and graded assessments, providing constructive feedback to students to improve their understanding of the subject matter
Collaborated with colleagues to align curriculum and ensure consistency across grade levels.
Service Advisor
Porsche Of Spokane
06.2017 - 08.2018
Educated customers on service plans and options to maximize their satisfaction and loyalty
Maintained a positive and professional attitude while working in a fast-paced and high-stress environment
Acted as a liaison between customers and technicians, ensuring clear and efficient communication
Consistently met and exceeded monthly service targets and customer satisfaction goals.
Service Advisor
Larry H. Miller Downtown Honda
09.2015 - 02.2017
Educated customers on service plans and options to maximize their satisfaction and loyalty
Maintained a positive and professional attitude while working in a fast-paced and high-stress environment
Acted as a liaison between customers and technicians, ensuring clear and efficient communication
Consistently met and exceeded monthly service targets and goals.
Social Studies Teacher
St. Lucie Public Schools
04.2015 - 06.2015
Developed and implemented engaging lesson plans for social studies classes, catering to diverse learning styles and abilities
Utilized various teaching methods such as group discussions, debates, and hands-on activities to promote critical thinking and class participation
Created and graded assessments, providing constructive feedback to students to improve their understanding of the subject matter
Collaborated with colleagues to align curriculum and ensure consistency across grade levels.
Pharmacy Technician
CVS Pharmacy
07.2010 - 04.2015
Assisted in filling and dispensing prescription medications under the supervision of a licensed pharmacist
Maintained accurate and organized patient profiles and medication records
Conducted inventory management to ensure adequate stock levels of medications and supplies
Performed administrative tasks such as answering phones, scheduling appointments, and handling cash transactions.
Education
MBA - Business Leadership
Capella University
Minneapolis, Minnesota
05.2022 - Current
Bachelor of Science - Teaching Secondary Social Sciences