David Schroder
District Manager
Saint Augustine,FL
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills.
Overview
40
40
years of professional experience
2
2
years of post-secondary education
Work History
Restaurant Manager
Restaurant General Manager
Nath Florida Franchise Group
District Manager
Southern King Holdings
Saint Augustine, FL
08.2022 - Current
- Revitalized operations and realigned plans to better capture new opportunities and take advantage of changes in customer habits.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Optimized in-store merchandising and monitored inventory availability to increase sales.
Assistant Manager
Extra Space Storage
Jacksonville, FL
01.2021 - 08.2022
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
District Manager
Southern King Holdings
Saint Augustine, FL
11.2005 - 08.2020
- Revitalized operations and realigned plans to better capture new opportunities and take advantage of changes in customer habits.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Optimized in-store merchandising and monitored inventory availability to increase sales.
General Manager
Southern King Holdings
Saint Augustine, Florida
07.1999 - 11.2005
- Prepared annual budgets with controls to prevent overages.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Developed effective business plans to align strategic decisions with long-term objectives.
- Took Burger King #7128 from 1.1 Million to 1.9 Million in AUV
- Restaurant Profit increased from just under $100,000 to right at $400,000
Restaurant Manager
Nath Florda Franchise Group
Daytona Beach, FL
07.1989 - 07.1999
- Purchased adequate quantities of food, beverages, equipment and supplies.
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Led and directed team members on effective methods, operations and procedures.
- Interacted positively with customers while promoting hotel facilities and services.
Shift Manager
Carefree Foods
Daytona Beach, FL
07.1983 - 07.1989
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Trained and mentored new employees to maximize team performance.
- Excelled in every store position and regularly backed up front-line staff.
- Kept employees operating productively and working on task to meet business and customer needs.
- Checked building to confirm maintenance and cleaning met code and regulations.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
- Tracked receipts, employee hours and inventory movements.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Trained back-up associates and led crew members in managing operations of storefront.
- Recruited and interviewed candidates for management to evaluate readiness and fit for position.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
- Exercised composure under pressure and in escalated customer service scenarios.
Restaurant Team Member
Carefree Foods
Daytona Beach , Florida
06.1982 - 07.1983
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Greeted customers at drive-thru and took food orders.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
- Used proper techniques to prepare food and ingredients.
- Checked and restocked utensils and condiments in appropriate locations for guests.
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Recorded orders by answering customer questions and entering requests in system.
- Supported sales efforts by suggestively upselling food items and increasing check averages.
- Operated register to process payments and collect cash payment for order totals.
Education
High School Diploma -
Seabreeze High School
Daytona Beach, FL 06.1980 - 06.1982
Skills
Food preparation and safety
Performance improvement
Cost-controls
Natural leader
Operations management
Conflict resolution techniques
Food service background
Inventory control and record keeping
Recruitment
Passion for customer satisfaction
Trained in performance and wage reviews
Kitchen equipment operation and maintenance
Point of Sale (POS) system operation
Order delivery practices
Business operations expertise
Budgeting
Staff Management
Staff Scheduling
Timeline
District Manager
Southern King Holdings
08.2022 - Current
Assistant Manager
Extra Space Storage
01.2021 - 08.2022
District Manager
Southern King Holdings
11.2005 - 08.2020
General Manager
Southern King Holdings
07.1999 - 11.2005
Restaurant Manager
Nath Florda Franchise Group
07.1989 - 07.1999
Shift Manager
Carefree Foods
07.1983 - 07.1989
Restaurant Team Member
Carefree Foods
06.1982 - 07.1983
High School Diploma -
Seabreeze High School
06.1980 - 06.1982
Restaurant Manager
Restaurant General Manager
Nath Florida Franchise Group