Summary
Overview
Work History
Education
Timeline
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David Schultz

Waukee,IA

Summary

Dynamic leader with a proven track record, enhancing operational efficiency and client retention through exceptional problem-solving and relationship-building skills.

Overview

20
20
years of professional experience

Work History

Freezer Operator

Wells Blue Bunny
03.2022 - 01.2025
  • Ensured seamless operations by overseeing and resolving issues from automated robotic palletizers in one of the worlds largest ice cream freezers.
  • Increased workflow efficiency with accurate inventory management and organization.
  • Minimized downtime during equipment failures with prompt action plans and manual operation of powered industrial forklifts.
  • Maximized space utilization within the freezer area through strategic planning of product placement and organization.
  • Maintained a safe working environment through strict adherence to Food Safety & Quality Protocols.

Work Floor Coordinator

Pacific Life, Omaha
02.2006 - 02.2022
  • Promoted from Mailroom Clerk to Doc Control Specialist 2007
  • Promoted to all tiers of Doc Control Specialist I, II, & III 2008 - 2011
  • Promoted to Work Floor Coordinator 2011
  • Promoted to Structured Settlements - Annuity Specialist 2019
  • Managed lockbox; ensuring all items have been reconciled to ensure timely population of cash queues exceeding $10M per day
  • Maintained high client retention rate by providing exception customer service and anticipating client needs.
  • Tried & True Problem Solver - successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Ensured quality and integrity of internal controls/ Regulatory audit trails are met.
  • Improved communication between departments by organizing regular meetings and fostering collaborative relationships.
  • Monitored employee performance, providing constructive feedback for continuous improvement and development.
  • Conducted regular reviews of workflow processes to ensure alignment with organizational objectives and industry best practices.
  • Developed comprehensive workflow documentation for better understanding of processes among team members.


Operations Manager

Swift Stop
07.2005 - 07.2006
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Analyzed and reported on key performance metrics to senior management.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.

Education

Some College (No Degree) -

Morningside College
Sioux City, IA

Timeline

Freezer Operator

Wells Blue Bunny
03.2022 - 01.2025

Work Floor Coordinator

Pacific Life, Omaha
02.2006 - 02.2022

Operations Manager

Swift Stop
07.2005 - 07.2006

Some College (No Degree) -

Morningside College

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David Schultz