To secure a position utilizing the skills and training attained through education and experience.
Overview
40
40
years of professional experience
Work History
School Custodian
Mohave College
Bullhead City, Arizona
01.2025 - Current
Maintained cleanliness of classrooms, restrooms, and common areas on a daily basis.
Operated cleaning equipment and tools to ensure efficient facility upkeep.
Assisted in setup and breakdown of furniture for events and activities.
Emptied trash cans in all classrooms, offices, restrooms, and hallways each morning.
Kept building interiors appealing with routine deep cleaning of high-traffic areas.
Reported any unsafe conditions found within the facility to appropriate personnel.
Ensured that proper safety procedures were followed when using hazardous chemicals or operating machinery or equipment.
Assisted with special events at the school by setting up tables, chairs and decorations.
Discarded cardboard boxes and trash in compactors and balers.
Custodian/Merchandiser
Sam's Club
Bullhead City, Arizona
10.2019 - 01.2025
Executed cleaning of building floors through sweeping, mopping, scrubbing, or vacuuming.
Polished furniture and fixtures to maintain aesthetic standards.
Cleaned windows, glass partitions, and mirrors using appropriate cleaners and tools.
Dust furniture, walls, machines, and equipment regularly to ensure cleanliness.
Followed procedures for chemical cleaners and power equipment to prevent damage.
Gathered and emptied trash to uphold sanitation standards.
Mixed water with detergents or acids to prepare effective cleaning solutions.
Notified management regarding requirements for major repairs or upgrades.
Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
Maintained a clean and organized work environment at all times.
Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
Organized displays according to company standards and specifications.
Built product displays and placed appropriate signage for merchandise.
Assisted customers with locating desired items within store locations.
Scanned shelves and product cases for expired stock to discard outdated items.
Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
Participated in weekly meetings regarding upcoming promotions or changes in product lines.
Cleaned and organized display cases, shelves and aisles.
Custodian
Building Services Group
Little Chute, Wisconsin
11.2017 - 09.2019
Clean and polish furniture and fixtures.
Clean building floors by sweeping, mopping, scrubbing, or vacuuming.
Clean windows, glass partitions, or mirrors, using soapy water or other cleaners, sponges, or squeegees.
Dust furniture, walls, machines, or equipment.
Gather and empty trash.
Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications.
Requisition supplies or equipment needed for cleaning and maintenance duties.
Service, clean, or supply restrooms.
Steam clean or shampoo carpets.
Strip, seal, finish, and polish floors.
Lawn Care
Trugreen
Applegon, Wisconsin
03.2017 - 07.2017
Clean or service machinery to ensure operating efficiency, using water, gasoline, lubricants, or hand tools.
Connect hoses and nozzles selected according to terrain, distribution pattern requirements, types of infestations, and velocities.
Cover areas to specified depths with pesticides, applying knowledge of weather conditions, droplet sizes, elevation-to-distance ratios, and obstructions.
Fill sprayer tanks with water and chemicals, according to formulas.
Lift, push, and swing nozzles, hoses, and tubes to direct spray over designated areas.
Mix pesticides, herbicides, or fungicides for application to trees, shrubs, lawns, or botanical crops.
Plant grass with seed spreaders and operate straw blowers to cover seeded areas with mixtures of asphalt and straw.
Provide driving instructions to truck drivers to ensure complete coverage of designated areas, using hand and horn signals.
Start motors and engage machinery, such as sprayer agitators or pumps or portable spray equipment.
Route Driver
Breakthru Beverage
Green Bay, Wisconsin
07.2016 - 02.2017
Verify the contents of inventory loads against shipping papers.
Use and maintain the tools or equipment found on commercial vehicles, such as weighing or measuring devices.
Turn in receipts and money received from deliveries.
Sell products from truck inventory and keep records of sales.
Report delays, accidents, or other traffic and transportation situations to bases or other vehicles, using telephones or mobile two-way radios.
Report any mechanical problems encountered with vehicles.
Read maps and follow written or verbal geographic directions.
Perform emergency repairs, such as changing tires or installing light bulbs, fuses, tire chains, or spark plugs.
Obey traffic laws and follow established traffic and transportation procedures.
Present bills and receipts and collect payments for goods delivered or loaded.
Read maps and follow written or verbal geographic directions.
Load and unload trucks, vans, or automobiles.
Load and unload trucks, vans, or automobiles.
Maintain records, such as vehicle logs, records of cargo, or billing statements, in accordance with regulations.
Inspect and maintain vehicle supplies and equipment, such as gas, oil, water, tires, lights, or brakes, to ensure that vehicles are in proper working condition.
Drive vehicles with capacities under three tons to transport materials to and from specified destinations, such as railroad stations, plants, residences, offices, or within industrial yards.
Class A Truck Driver
Swift Transportation
Neenah, Wisconsin
05.2011 - 07.2016
Check all load-related documentation for completeness and accuracy.
Check conditions of trailers after contents have been unloaded to ensure that there has been no damage.
Collect delivery instructions from appropriate sources, verifying instructions and routes.
Couple or uncouple trailers by changing trailer jack positions, connecting or disconnecting air or electrical lines, or manipulating fifth-wheel locks.
Crank trailer landing gear up or down to safely secure vehicles.
Drive trucks to weigh stations before and after loading and along routes in compliance with state regulations.
Drive trucks with capacities greater than 3 tons, including tractor-trailer combinations, to transport and deliver products, livestock, or other materials.
Inspect loads to ensure that cargo is secure.
Maintain logs of working hours or of vehicle service or repair status, following applicable state and federal regulations.
Maneuver trucks into loading or unloading positions, following signals from loading crew and checking that vehicle and loading equipment are properly positioned.
Obtain receipts or signatures for delivered goods and collect payment for services when required.
Operate equipment, such as truck cab computers, CB radios, phones, or global positioning systems (GPS) equipment to exchange necessary information with bases, supervisors, or other drivers.
Read bills of lading to determine assignment details.
Customer Service Representative
One Communications
Green Bay, Wisconsin
07.2008 - 04.2011
Confer with customers by telephone to provide information about products and services, to take orders or cancel accounts, or to obtain details of complaints. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. Check to ensure that appropriate changes were made to resolve customers' problems. Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. Refer unresolved customer grievances to designated departments for further investigation. Determine charges for services requested, collect deposits or payments, or arrange for billing. Complete contract forms, prepare change of address records, or issue service discontinue orders, using computers.
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.
Refer unresolved customer grievances to designated departments for further investigation.
Solicit sales of new or additional services or products.
Armed Casino Security
Westward Ho Casino & Hotel
Las Vegas, Nevada
07.2003 - 06.2008
Answer alarms and investigate disturbances.
Circulate among visitors, patrons, or employees to preserve order and protect property.
Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
Inspect and adjust security systems, equipment, or machinery to ensure operational use and to detect evidence of tampering.
Warn persons of rule infractions or violations, and apprehend or evict violators from premises, using force when necessary.
Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
Store Manager
Crescent Jewelers
Victorville, California
07.1986 - 07.2003
Assign employees to specific duties.
Estimate consumer demand and determine the types and amounts of goods to be sold.
Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
Instruct staff on how to handle difficult and complicated sales.
Inventory stock and reorder when inventory drops to a specified level.
Keep records of purchases, sales, and requisitions.
Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
Plan and prepare work schedules and keep records of employees' work schedules and time cards.
Plan budgets and authorize payments and merchandise returns.
Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
Education
Technical Certificate - Truck Driving
Fox Valley Technical College
04-2011
AA Degree - Liberal Arts and Business, Liberal Arts
Victor Valley College
06-1986
Skills
SUMMARY OF QUALIFICATIONS:
Goal-oriented, confident and productive professional whether working independently or in a team environment
Honest, hardworking and reliable individual committed to achieving excellence in job performance
Extensive customer service background, resulting in strong interactive, negotiation and problem-solving skills
Solid project management skills with an effective combination of balancing multiple priorities to continually meet and exceed company objectives
Well developed oral communication and interpersonal skills with the ability to communicate clearly, concisely and directly
Computer skills including experience in Microsoft Word and Excel, and Windows
Learns quickly and thoroughly, open to additional training and eager to accept new challenges
Dedicated to 100% quality workmanship, directly impacting company image and customer loyalty
Custom Section 1
Law Enforcement Specialist.
Timeline
School Custodian
Mohave College
01.2025 - Current
Custodian/Merchandiser
Sam's Club
10.2019 - 01.2025
Custodian
Building Services Group
11.2017 - 09.2019
Lawn Care
Trugreen
03.2017 - 07.2017
Route Driver
Breakthru Beverage
07.2016 - 02.2017
Class A Truck Driver
Swift Transportation
05.2011 - 07.2016
Customer Service Representative
One Communications
07.2008 - 04.2011
Armed Casino Security
Westward Ho Casino & Hotel
07.2003 - 06.2008
Store Manager
Crescent Jewelers
07.1986 - 07.2003
Technical Certificate - Truck Driving
Fox Valley Technical College
AA Degree - Liberal Arts and Business, Liberal Arts