David S. Costa
Willis,TX
Summary
Proven executive with 38+ years of experience in autonomous yard trucks, safety, operations management, distribution, logistics, succession planning, and technology deployments. History of successfully improving processes, enhancing employee relations, managing costs, and ensuring end user satisfaction. Skilled in coaching and developing staff, with a demonstrated ability to transfer job knowledge and skills across all levels. Possesses extensive knowledge and experience in maintaining relationships with both labor union and non-union employees. Well-versed in distribution center operations and proficient in managing all levels of tractor trailer networks.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Vice President of Operations
ISEE
06.2023 - Current
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for an autonomous start up.
- Improved organizational efficiency by promoting cutting-edge yard technology solutions to the customer.
- Achieved significant growth in market share by leading strategic expansions into new geographical territories.
- Fostered collaborative work environment within operations, testing, product and development.
- Increased market competitiveness by leading operations to the highest standard of efficiency thus driving data return to the developers.
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support, product, testing, operations and manufacturing.
Corporate Deployment Manager
United Parcel Service
01.2017 - 06.2023
- Served as a subject matter expert on deployment best practices, providing guidance and support to colleagues across the organization as needed.
- Current focus and direction of technology deployments in the US, Canada, and Europe
- Lead team leaders and support trainer’s deployment of new transportation related automation fostering a culture of continuous improvement.
Transportation Operations Division Manager
United Parcel Service
06.2007 - 01.2017
- Responsible for an annual 80 million dollar budget with direct responsibility for safety, service performance, retention, and training of 250 Feeder Drivers and over 1,200 Distribution Hub employees.
- Oversee a management team of 150 leaders that operate 24/7 in multiple Houston area buildings.
- Work directly as a member of the Executive team representing Hub and Feeder Operations.
- Developed strong team dynamics by building solid relationships using consistent communication, collaboration, and goal-setting initiatives.
Transportation Operations Manager
United Parcel Service
01.2001 - 05.2007
- Responsible for the oversight of all safety, service, performance, retention, and training for 250 over the road tractor trailer drivers.
- Responsible for multiple distribution hubs with over 1200 employees.
Employee Relations Manager Southeast Texas
United Parcel Service
01.2000 - 12.2000
- Promoted consistent employee welfare by maintaining proper protocols throughout investigations and disciplinary procedures.
- Developed a successful relationship between management and employees, addressing concerns with labor unions and outside governmental agencies.
Transportation Supervisor
United Parcel Service
06.1986 - 12.1999
- Responsible for all safety, service, training, performance and operations for numerous ground, air, and transportation departments at UPS.
- Foster strong cross functional relationships with departments that support hub, delivery, and transportation operations.
- Provide strategic and day to day leadership for the company.
Education
Business
University of Phoenix
Houston, TX01.2008
Associate of Arts - Business
Lone Star College
Houston, TX01.1987
Associate of Applied Science - Automotive / Diesel Technology
Universal Technical Institute
Houston, TX01.1984
Skills
- Team Leadership
- Effective Communication
- Relationship Building
- Analytical Thinking
- Professionalism
- Adaptability
- Business Development
Accomplishments
- Successfully reduced Tier III auto accidents to zero for 12 months resulting in a best-in-class corporate result in 2015.
- Successfully reduced Lost Time Injuries to a best-in-class corporate result in 2013-2014.
- Successfully saved the corporation one million dollars through safety, cost, and performance improvements.
- Driver trainer certified, safety certified, OSHA compliance certified, and first responder certification.
Certification
- OSHA Certified
- Driver Trainer Certification
- PIT trainer Certification
- Hazardous Materials Certification
Languages
Italian
Native or Bilingual
Timeline
Vice President of Operations
ISEE
06.2023 - Current
Corporate Deployment Manager
United Parcel Service
01.2017 - 06.2023
Transportation Operations Division Manager
United Parcel Service
06.2007 - 01.2017
Transportation Operations Manager
United Parcel Service
01.2001 - 05.2007
Employee Relations Manager Southeast Texas
United Parcel Service
01.2000 - 12.2000
Transportation Supervisor
United Parcel Service
06.1986 - 12.1999
Business
University of Phoenix
Associate of Arts - Business
Lone Star College
Associate of Applied Science - Automotive / Diesel Technology
Universal Technical Institute
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