David Scott
Cincinnati
Summary
I am a organized and dependable candidate with 9 years of customer service experience. Excellent with managing multiple priorities with the willingness to take on added responsibilities to meet team goals. Strong leader and problem-solver dedicated to motivate, train, monitor and enhance employees. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
Work History
Custodian
Eastern Personnel Services Inc.
2639 Pecan Street, Cincinnati, Oh 45219
03.2024 - 06.2024
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Reduced waste through efficient use of cleaning supplies and equipment.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Streamlined facility maintenance by promptly addressing minor repairs.
- Supported event setup and tear-down, contributing to successful school functions.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
Event Coordinator
Eastern Personnel Services Inc.
525 Elm Street, Cincinnati Oh, 45202
02.2024 - 03.2024
- Streamlined registration processes for increased efficiency and reduced waiting times.
- Improved event setup efficiency by coordinating with team members and prioritizing tasks.
- Ensured safety during event setups by adhering to guidelines and proper equipment usage.
- Maintained a clean and organized work environment, resulting in efficient setups and teardowns.
- Contributed to client satisfaction by setting up events according to specifications and timelines.
- Demonstrated adaptability by quickly adjusting to last-minute changes or additions to event plans.
Valve Technician
Eastern Personnel Services Inc.
619 Central Ave, Cincinnati, OH 45202
05.2022 - 09.2022
- Installed, inspected and tested electric meters, relays and power sources to detect causes of malfunctions and inaccuracies using hand tools and testing equipment.
- Maintained professional working environment and enhanced productivity by keeping all areas neat and organized.
- Identified problems with valves and used appropriate troubleshooting techniques to locate and resolve concerns.
- Recorded maintenance information, test results, material usage and repairs made.
- Conducted testing and diagnostics work on control valves and other equipment at customer locations.
Count Room Attendant
Hard Rock Casino
1000 Broadway, Cincinnati, OH 45202
10.2021 - 03.2022
- Performed guest transactions with professionalism and confidentiality.
- Supported guest satisfaction and loyalty through prompt customer service and timely payouts.
- Handled money, ticket and chips exchanges for customers.
- Complied with casino policies and protocols to maintain transaction accuracy, efficiency and security.
- Provided prompt, friendly and courteous service to external and internal guests.
- Counted cash and casino chips to accurately reconcile transaction reports.
- Audited money drawers and hand or machine-counted large cash values.
- Verified cash and credit payments daily.
Package Handler/Sorter Operations Associate
United Postal Service, UPS
500 Gest St, Cincinnati, OH 45203
11.2020 - 01.2021
- Maintained cleanliness and order of conveyor belt and sorting line areas to reduce safety risks.
- Assessed and sorted items into containers or designated areas according to classification, size and condition.
- Sorted and clearly marked products with indicators for grade or acceptance-rejection status.
- Stacked items according to weights, sizes, types and picking priorities.
- Opened incoming packages to sort according to sizes, batch numbers and types.
- Used hand-held scanner to enter data product information.
- Loaded, unloaded and transferred materials using standard warehouse equipment, taking additional precaution when moving fragile items.
- Assisted sorters with lifting and moving heavy and bulky items.
Cook/Prep
Hard Rock Casino
1000 Broadway, Cincinnati, OH 45202
11.2019 - 05.2020
- Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
- Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Trained and assisted new kitchen staff members.
- Collaborated with servers to collect information about specific customer desires and dietary needs.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Event Coordinator
Cincinnati Center City Development Corp
203 Walnut St 4th Floor, Cincinnati, Oh 45202
05.2019 - 07.2019
- Managed event logistics and operations.
- Performed event coordination for larger parties and gatherings.
- Supervised park activities to address behavioral issues and promote fun, safety and inclusivity.
- Kept athletic and games equipment and facilities organized and maintained.
- Setting up party equipment and decor
Cook Shift Leader
Wendys
10775 Reading Rd, Cincinnati, OH 45211
02.2019 - 03.2019
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Delegated jobs within kitchen depending on restaurant traffic and employee skill.
Lead Cook
LaRosa's Pizzeria
1429 Springfield Pike, Cincinnati, Ohio
02.2018 - 05.2018
- Supervised line cooks to monitor food safety and order accuracy.
- Prepared ingredients ahead of time to promote efficiency in dish garnishing.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Took over line positions in event of emergency.
- Delegated jobs within kitchen depending on restaurant traffic and employee skill.
Lifeguard
Cincinnati Recreation Commission
3033 Beekman St, Cincinnati, Oh
06.2015 - 08.2016
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Attentively monitored swimmers to identify distress.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
Education
GED -
Dohn Community
Cincinnati, OH05.2019
Skills
- Production Processes
- Customer Satisfaction
- Project Requirements
- Safety Protocols
- Communication
- Leadership
- Problem solving
- Time Management
- Cleaning and Organization
- Safe Food Handling Procedures
- Multitasking Abilities
- Planning and Coordination
Timeline
Custodian
Eastern Personnel Services Inc.
03.2024 - 06.2024
Event Coordinator
Eastern Personnel Services Inc.
02.2024 - 03.2024
Valve Technician
Eastern Personnel Services Inc.
05.2022 - 09.2022
Count Room Attendant
Hard Rock Casino
10.2021 - 03.2022
Package Handler/Sorter Operations Associate
United Postal Service, UPS
11.2020 - 01.2021
Cook/Prep
Hard Rock Casino
11.2019 - 05.2020
Event Coordinator
Cincinnati Center City Development Corp
05.2019 - 07.2019
Cook Shift Leader
Wendys
02.2019 - 03.2019
Lead Cook
LaRosa's Pizzeria
02.2018 - 05.2018
Lifeguard
Cincinnati Recreation Commission
06.2015 - 08.2016
GED -
Dohn Community