David Scott
Cincinnati
Summary
I am a organized and dependable candidate with 9 years of customer service experience. Excellent with managing multiple priorities with the willingness to take on added responsibilities to meet team goals. Strong leader and problem-solver dedicated to motivate, train, monitor and enhance employees. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
Work History
Custodian
Eastern Personnel Services Inc.
03.2024 - 06.2024
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Reduced waste through efficient use of cleaning supplies and equipment.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Streamlined facility maintenance by promptly addressing minor repairs.
- Supported event setup and tear-down, contributing to successful school functions.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
Event Coordinator
Eastern Personnel Services Inc.
02.2024 - 03.2024
- Streamlined registration processes for increased efficiency and reduced waiting times.
- Improved event setup efficiency by coordinating with team members and prioritizing tasks.
- Ensured safety during event setups by adhering to guidelines and proper equipment usage.
- Maintained a clean and organized work environment, resulting in efficient setups and teardowns.
- Contributed to client satisfaction by setting up events according to specifications and timelines.
- Demonstrated adaptability by quickly adjusting to last-minute changes or additions to event plans.
Valve Technician
Eastern Personnel Services Inc.
05.2022 - 09.2022
- Installed, inspected and tested electric meters, relays and power sources to detect causes of malfunctions and inaccuracies using hand tools and testing equipment.
- Maintained professional working environment and enhanced productivity by keeping all areas neat and organized.
- Identified problems with valves and used appropriate troubleshooting techniques to locate and resolve concerns.
- Recorded maintenance information, test results, material usage and repairs made.
- Conducted testing and diagnostics work on control valves and other equipment at customer locations.
Count Room Attendant
Hard Rock Casino
10.2021 - 03.2022
- Performed guest transactions with professionalism and confidentiality.
- Supported guest satisfaction and loyalty through prompt customer service and timely payouts.
- Handled money, ticket and chips exchanges for customers.
- Complied with casino policies and protocols to maintain transaction accuracy, efficiency and security.
- Provided prompt, friendly and courteous service to external and internal guests.
- Counted cash and casino chips to accurately reconcile transaction reports.
- Audited money drawers and hand or machine-counted large cash values.
- Verified cash and credit payments daily.
Package Handler/Sorter Operations Associate
United Postal Service, UPS
11.2020 - 01.2021
- Maintained cleanliness and order of conveyor belt and sorting line areas to reduce safety risks.
- Assessed and sorted items into containers or designated areas according to classification, size and condition.
- Sorted and clearly marked products with indicators for grade or acceptance-rejection status.
- Stacked items according to weights, sizes, types and picking priorities.
- Opened incoming packages to sort according to sizes, batch numbers and types.
- Used hand-held scanner to enter data product information.
- Loaded, unloaded and transferred materials using standard warehouse equipment, taking additional precaution when moving fragile items.
- Assisted sorters with lifting and moving heavy and bulky items.
Cook/Prep
Hard Rock Casino
11.2019 - 05.2020
- Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
- Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Trained and assisted new kitchen staff members.
- Collaborated with servers to collect information about specific customer desires and dietary needs.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Event Coordinator
Cincinnati Center City Development Corp
05.2019 - 07.2019
- Managed event logistics and operations.
- Performed event coordination for larger parties and gatherings.
- Supervised park activities to address behavioral issues and promote fun, safety and inclusivity.
- Kept athletic and games equipment and facilities organized and maintained.
- Setting up party equipment and decor
Cook Shift Leader
Wendys
02.2019 - 03.2019
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Delegated jobs within kitchen depending on restaurant traffic and employee skill.
Lead Cook
LaRosa's Pizzeria
02.2018 - 05.2018
- Supervised line cooks to monitor food safety and order accuracy.
- Prepared ingredients ahead of time to promote efficiency in dish garnishing.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Took over line positions in event of emergency.
- Delegated jobs within kitchen depending on restaurant traffic and employee skill.
Lifeguard
Cincinnati Recreation Commission
06.2015 - 08.2016
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Attentively monitored swimmers to identify distress.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
Education
GED -
Dohn Community
Cincinnati, OH05.2019
Skills
- Production Processes
- Customer Satisfaction
- Project Requirements
- Safety Protocols
- Communication
- Leadership
- Problem solving
- Time Management
- Cleaning and Organization
- Safe Food Handling Procedures
- Multitasking Abilities
- Planning and Coordination
Timeline
Custodian
Eastern Personnel Services Inc.
03.2024 - 06.2024
Event Coordinator
Eastern Personnel Services Inc.
02.2024 - 03.2024
Valve Technician
Eastern Personnel Services Inc.
05.2022 - 09.2022
Count Room Attendant
Hard Rock Casino
10.2021 - 03.2022
Package Handler/Sorter Operations Associate
United Postal Service, UPS
11.2020 - 01.2021
Cook/Prep
Hard Rock Casino
11.2019 - 05.2020
Event Coordinator
Cincinnati Center City Development Corp
05.2019 - 07.2019
Cook Shift Leader
Wendys
02.2019 - 03.2019
Lead Cook
LaRosa's Pizzeria
02.2018 - 05.2018
Lifeguard
Cincinnati Recreation Commission
06.2015 - 08.2016
GED -
Dohn Community
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