Facilities professional with over 27 years operational experience within office and warehouse environments, managing teams, controlling costs, and maximizing profitability. Adept in vendor relations and procurement, with well honed technical savvy and cross-functional communication abilities.
Overview
10
10
years of professional experience
Work History
Senior Facilities Manager
Balsam Brands
Redwood City, CA
08.2023 - 03.2024
Oversaw management of all company facilities, including Redwood City and Boise offices, Burlingame Warehouse, and Redwood City 4 plex
Maintained the Redwood City 4- Plex Apartments, including scheduling cleanings and landscape teams, ordering supplies, ensuring linens are managed, and ensuring trash is taken out and put back
Ensured workspaces meet the highest standards and kept up with the latest workplace trends
Oversaw building projects, maintenance, and repair of all systems, assets, and site improvements, including building, parking areas, HVAC, mechanical, electrical, plumbing, utilities, and infrastructure systems
Regularly visited sites to evaluate conditions and identify potential repairs and facility maintenance projects
Manage budgets for facilities in partnership with the People and Finance teams
Manage facility vendor and partner relationships including property managers, building owners, and security systems vendors
Worked with the People Initiatives Director to keep track of facilities costs and ensure spend is within budget
Worked with IT support vendor to manage IT processes, facility technical upgrades, and asset procurement
Reviewed and negotiated contracts with landlords and other vendors as needed
Travel to the Boise office up to 6 times per year or as needed to support facilities and build relationships with the building owner and property management
Maintained day-to-day operations of facilities, such as delegating or completing maintenance orders
Create reports on maintenance, repairs, safety, and other occurrences for supervisors and other relevant staff
Prepared
Scheduled routine inspections and emergency repairs with outside vendors
Senior Facilities Manager
Jones Lang Lasall, servicing Amazon Music
San Francisco, CA
09.2022 - 02.2023
Contract position as the Senior on-site manager of 4 Offices in San Francisco, CA and Salt Lake City, UT
Overall management of a team of 8 Facilities Managers and Coordinators servicing the Corporate offices of Amazon Music
Additional responsibilities also include weekly walkthroughs of the San Francisco offices along with the designated Facilities Coordinator
Financial Management of the San Francisco JLL account for Amazon Music including PO accounts and financials for the region
Direct reports include 3 Assistant Facilities Managers and 4 Facilities Coordinators
Presentation of Weekly Business Reviews to the Amazon Client as the direct liaison between the JLL Facilities Team and Amazon
Facilities Manager
FS Studio, servicing Google
Mountain View, CA
06.2021 - 05.2022
Contract position as the on-site manager of a Robotics Lab and Office, Invoice and Vendor Management, Purchasing and Security, FS Studio in partnership with Google
Additional responsibilities also included daily walkthrough of the Office and Lab, Monthly Billing, A/P Reports, Office Safety Captain, Office Access Security System Programming and Printing of Badges and Vendor Statements
Facilities Supervisor
Blackstone Technologies, servicing Delta Dental of California
San Francisco, CA
03.2020 - 08.2020
Contract position as the on-site manager of a team of 6 overseeing office Facilities and Mailroom Operations, Invoice Management and Security of the corporate office for Delta Dental of California
Additional responsibilities also included daily walkthrough of the 3-Floor Corporate Office, Monthly Billing, A/P Reports, and Vendor Statements
Supervisor Facilities
Esurance
San Francisco, CA
10.2018 - 01.2020
Overall management of a team of 3 overseeing the Facilities, Shipping & Receiving, Mailroom Operations, Purchasing and Security of the corporate office for Esurance insurance company
Responsibilities also included hiring and performance reviews and management of the employee services staff
Office Safety Captain, responsible for conducting yearly fire drills and evacuation procedures
Additionally, responsible for the monthly billing, A/P Reports and P&L statements for the Facilities Dept
And oversight of the purchasing and facilities issues for the Los Angeles Branch office in Long Beach, CA
Site Services Manager
The Millenium Group, servicing Allianz , SE
Petaluma, CA
02.2018 - 08.2018
On-site manager contracted to build and implement a Petaluma Mail Processing, Policy, Claims & Document Scanning Services Team
Remote manager of the Atlanta, GA, Services Team
Both teams provided Scanning, Records Management, Mailroom Operations, Facilities and Print/Copy/Fabrications for the eastern & western regional offices of an international insurance company
Overall responsibilities also included hiring and performance reviews of the Services staff
Office Co-Safety Captain, responsible for conducting yearly fire drills and evacuation procedures
Additionally, responsible for the monthly billing, A/P Reports, P&L statements and SLA QBR’s for the on-site Services Team account for The Millenium Group
Facilities & Site Services Manager
Williams Lea, servicing Baker & McKenzie, LLP
San Francisco, CA
12.2015 - 04.2017
Overall management of a large Facilities Services Team, which provided Hospitality & Reception, Records Management, Shipping & Receiving, Mailroom Operations, Print/Copy/Fabrications, and Facilities Management for an international law firm in the Embarcadero Center
Overall responsibilities included hiring and performance review and management of 9 employee Services staff
Office Safety Captain, responsible for conducting yearly Fire Drills and evacuation procedures involving all 3 office floors of the firm
Additionally, responsible for the monthly billing, A/P Reports, P&L Statements, and SLA QBR’s for the on-site Services Team account for Williams Lea Tag, Inc., San Francisco
Purchasing & Facilities Coordinator
Carlsen & Associates, Inc.
Healdsburg, CA
11.2014 - 06.2015
Managed all Purchasing Activities for Carlsen & Associates in the Healdsburg Corporate Office
Coordinated with the Production Team on all equipment materials needed and established production timelines in line with the 2015 Sales Book and projections from 2014 sales
Identified cost-cutting measures in procurement of materials and supplies by finding new vendors that had lower per unit cost pricing on identical or comparable parts and equipment from current established vendors
Overall projections on cost savings to Carlsen & Associates during the 8 months in Purchasing, $75,000 to $100,000
Performed daily cycle counts of production and electrical/assembly dept
Parts and materials to meet Production build schedules and Customer equipment orders
Facilities Coordination of all OSHA, Health & Safety Programs, Hazardous Waste Removal, Office Equipment & Supplies and Service Vendor Management
Performed all RMA Returns for Service Dept
Including Repair and Refurbishment of equipment and Core Returns for Ozone Core Generators
Processed all company Purchase Orders, monitored status updates, ship dates, received and delivered all incoming orders to designated departments
Re-organized stock inventory storage, parts labeling and low stock point coding
Handled all the Data Entry into the NetSuite Office Administration System of all Purchase Orders and RMA Returns of Equipment and Supplies for the company
Team Lead: Materials Handling/Shipping & Receiving
Brooks Automation
Petaluma, CA
06.2014 - 10.2014
Contract Position Managing daily Materials Handling operations for Brooks Automation’s Petaluma office
Database management of work cell stock supply orders, backorders and completed requests
Receiving of stock and entry into Oracle database receiving system
Coordinate the tagging of locations for all stock received and planning of proper stock location assignments
Liaison between work cell lead workers on shop floor and Planning/Materials Handling Department
Data Entry of all Procurement Orders for the Manufacturing Floor Teams in coordination with company Purchase Planners
Directed daily office operations of Genworth Financial Mailroom & Facilities Department
Overall responsibilities included management and performance reviews of 9 employee Services staff
Supervised all facilities requests and maintained database spreadsheets on all completed requests
Supervised all supply and service vendor accounts for Genworth
Liaison between Property Mgt
And client
Coordinated with Engineering and HVAC Technicians on maintaining the building HVAC System and dedicated office HVAC tower for I.T
Server Room
Maintained and Troubleshot all printers and copiers on the office floor, purchased all office supplies and equipment, and coordinated all restock and supply levels for toner and paper supplies
Through the Oracle Stock Ordering System, handled Data Entry of all office supply and equipment purchase orders and RMA returns of equipment and supplies for the company
Facilities & Mailroom Operations Supervisor
GILARDI & COMPANY, LLC
SAN RAFAEL, CA
Directed Mailroom operations, managing the processing of all initial mailings, reprints, warehouse storage, and claim destructions
Performed database entry for all notice and claim disbursements to brokerages and affected shareholders of securities, and consumer class actions
Overall responsibilities included management and performance reviews of 3 mailroom administrator staff
Executed all shipping and receiving functions, including database entry utilizing Microsoft Access and running check and letter disbursements, using Pitney Bowes Fold & Insert and Pitney Bowes DM 800 Postal Machines
Processed up to 100,000 pieces of check and letter runs, and case mailings monthly
Managed the Postal Machine Database for the company, downloaded daily reports and end of day report updates for archiving
Regional Facilities Manager
HOMECOMINGS FINANCIAL
PETALUMA, CA
Responsible for handling of all fixed assets for company nationwide, including ordering, database management and disposal of assets
Acting as Facilities Project Manager, relocated and/or expanded the Ft
Lauderdale, Detroit, Bellevue, Dallas and Charlotte branch offices over 1 year period
Supervised daily Facilities Operations for Petaluma Corporate and Branch Offices, Mailroom Center, and 8 branch offices nationwide, including daily task assignments of corporate mailroom assistants and facilities staff
Facilitated company programs, including Loan Processor Awards, E-Partner Awards, Associate anniversaries, and Associate relocations
Facilities Manager
INFERENCE CORPORATION
NOVATO, CA
Managed the Facilities Department for the Corporate Office
Supervised all Mailroom Operations & Fabrications, including copying, printing, collating, binding and laminating of cards, forms, and documents
Ordered all equipment and office supplies for and managed, troubleshot and maintained all office network copiers and printers
Supervised daily operations of building systems and reported issues to property management or engineering departments
Monitored and adjusted HVAC System throughout the 2 office floors of the corporate office
Received and fulfilled all orders from the Marketing & Sales departments; printing, collating and binding of manuals, laminating of card stock and signage for Sales & Marketing trade shows and conventions
Maintained the FedEx Powership System, handling all daily shipping & receiving, and generating end of day, monthly, and quarterly shipping reports
Administrated, organized and restocked all copy centers throughout corporate office areas
Created signage for stock shelves, cabinets and storage bins for easy identification of paper stock, toner and ink cartridges
Education
Business Management Certification -
Santa Rosa Junior College
Santa Rosa, CA
Business Computer Training -
Sonoma County Job Center
Santa Rosa, CA
Sales Training Seminars -
Harris & Associates
Santa Rosa, CA
Jira Service Desk Work Ticket System, GUTS Google Work Ticket System, Oracle Netsuite, Microsoft Visio, Oracle E-Business Suite -
Skills
Facilities Administration
Ergonomic Administration
Property Management Relations
Client & Vendor Relations
Purchasing & Procurement
Records Management
Inventory Management
Stock Operations
Mailroom Administration
Payroll Administration
Shipping & Receiving
RMA Processing
Operational Efficiency
Staff Development
Workplace Safety
Procurement Management
Security management
Emergency Preparedness
Technical knowledge
Asset Management
Space Planning
Supplier contracts management
Cost-reduction strategies
Performance Assessments
Cost-reduction methods
Employee supervision and task delegation
Performance Evaluation
Planning and scheduling
Service planning and scheduling
Operational efficiency and safety
Operations Oversight
Strategic Planning
Personnel Oversight
Performance Evaluations
Budget Administration
Space Utilization
Employee Hiring
Presentation
Timeline
Senior Facilities Manager
Balsam Brands
08.2023 - 03.2024
Senior Facilities Manager
Jones Lang Lasall, servicing Amazon Music
09.2022 - 02.2023
Facilities Manager
FS Studio, servicing Google
06.2021 - 05.2022
Facilities Supervisor
Blackstone Technologies, servicing Delta Dental of California
03.2020 - 08.2020
Supervisor Facilities
Esurance
10.2018 - 01.2020
Site Services Manager
The Millenium Group, servicing Allianz , SE
02.2018 - 08.2018
Facilities & Site Services Manager
Williams Lea, servicing Baker & McKenzie, LLP
12.2015 - 04.2017
Purchasing & Facilities Coordinator
Carlsen & Associates, Inc.
11.2014 - 06.2015
Team Lead: Materials Handling/Shipping & Receiving