DAVID SCURTO

HVAC Contractor

DAVE'S MECAHNICAL SERVICES LLC

Frederick

05.2006 - 06.2025

Monitored project progress against established deadlines and budgets.
Held regular meetings with management personnel to discuss operational objectives and performance metrics.
Coordinated daily operations of a team of 10+ members.
Developed and implemented strategies to improve efficiency and productivity.
Mentored new hires throughout onboarding process and provided ongoing coaching as needed.
Developed effective communication methods between teams and departments to ensure smooth transition of information.
Managed workloads among team members, allocating tasks according to individual strengths and capabilities.
Ensured compliance with company policies and procedures across the team.
Compiled reports summarizing key findings from research initiatives undertaken by the team.
Investigated customer complaints related to services or products provided by the company.
Reviewed work products regularly for accuracy, quality assurance, completeness.
Motivated employees to perform at their highest level by recognizing achievements.
Resolved conflicts between team members in a timely manner.
Provided support to employees facing challenges in their roles.
Encouraged employee engagement through activities such as team building exercises or brainstorming sessions.
Collaborated with other departments to ensure projects were completed on time and on budget.
Organized events such as training sessions, workshops, and seminars for the purpose of professional development.
Enforced customer service standards and resolved customer problems to uphold quality service.
Resolved customer complaints and issues promptly, maintaining a positive brand image.
Managed annual budgeting and forecasting, optimizing resource allocation.
Oversaw daily operations, maintaining efficiency and quality standards.
Led team meetings and one-on-one coaching sessions to continuously improve performance.
Negotiated contracts and agreements with vendors and suppliers to reduce costs.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.