Dedicated with observant nature and firm grasp of security procedures and standards. Excellent time management and organizational abilities backed by disciplined nature and strong communication skills. Trained in security scanning and identification measures.
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
8
8
years of professional experience
Work History
Maintenance Crew Member
HDSI Management
Los Angeles, CA
04.2022 - 10.2023
Improved equipment efficiency by conducting regular preventive maintenance and repairs.
Enhanced safety in the workplace by addressing potential hazards and maintaining a clean work environment.
Increased team productivity through effective communication and collaboration on maintenance tasks.
Ensured compliance with industry standards and regulations through meticulous attention to detail in all aspects of maintenance work.
Airport Security Officer
Eagle Security Services
LAX
02.2020 - 03.2022
Enhanced airport security by conducting thorough screenings and inspections of passengers, luggage, and cargo.
Assisted in preventing unauthorized access to secure areas through vigilant monitoring and enforcement of access control measures.
Reduced potential threats by promptly responding to and resolving security incidents and emergencies.
Maintained a safe environment for travelers by consistently enforcing airport safety regulations and protocols.
Detected potential risks by performing meticulous document checks, verifying passenger credentials and travel documents for authenticity.
Associate
In-N-Out
Lawndale, CA
02.2018 - 01.2020
Provided product price information to customers.
Trained and mentored junior staff on customer service strategies and techniques.
Creating a friendly and inviting environment for both guests and employees.
Led training sessions for new employees to ensure smooth integration into the company culture and workflow.
Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
Worked varied hours to meet seasonal and business needs.
Greeted customers and offered assistance for increased customer satisfaction.
(BIC) Bagroom Supervisor
Calop
LAX
09.2017 - 04.2019
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
Airport Security
Calop
LAX
08.2016 - 09.2017
Enhanced airport security by conducting thorough screenings and inspections of passengers, baggage, and cargo.
Supported smooth airport operations by diligently managing passenger flow during peak hours and periods of high traffic volume.
Completed comprehensive training programs on aviation security regulations, principles, and best practices, increasing proficiency in job responsibilities.
Contributed to the development of new security measures through active participation in team meetings and brainstorming sessions.
Utilized strong communication skills when interacting with travelers from diverse cultural backgrounds, facilitating a smooth screening process.
Cashier/Cook
McDonalds
08.2015 - 08.2016
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Streamlined checkout process for increased efficiency and reduced waiting times.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.