Summary
Overview
Work History
Education
Skills
Community Service
Languages
Timeline
Generic

David Shabani Mbuyi

Austin,TX

Summary

Bilingual professional with 10 years of experience in translation, interpretation, and localization, along with related experience in data analysis. Proven ability to communicate effectively across languages and cultures, demonstrated through roles involving translation of documents, moderating content in international markets, and providing interpretation services.

Overview

11
11
years of professional experience

Work History

Business Data Analyst

Meta
10.2022 - Current
  • Collaborate with internal stakeholders to understand & define reporting needs.
  • Using data and business insights to measure the revenue and effectiveness of marketing campaigns conducted across different channels such as WhatsApp & Instagram.
  • Develop SQL formulas to categorize, codify, and analyze sales strategies of SMB and Enterprise accounts.
  • Actively explore opportunities to acquire & integrate new data sources to expand breadth & depth of analysis.
  • Develop presentations to tell the story, provide recommendation to influence planning and operation activities.

French Data Analyst Consultant

Internews
10.2022 - 05.2023
  • Data analyst for non-profit organization dedicated to serving the global and local community against the spread of misinformation related to COVID-19, the vaccine, and other health topics.
  • Develop complex Tableau dashboards. Present these visualizations in French & English.
  • Display strong qualitative data analysis, research, and information management experience in fast-changing humanitarian contexts and with variable datasets.
  • Use data visualization skills and knowledge via relevant software to produce infographics.
  • Clean and analyze data collected by Internews and partner organizations.

French Trust & Safety Analyst

Indeed
04.2015 - 02.2022
  • Using SQL and Tableau to identify, retrieve, and visualize data pertaining to fraud, scams, in Quebec.
  • Conduct business process analysis, identify critical issues and gaps for an established organizational process.
  • Ensure fraudulent activity is managed effectively, with minimal impact on our business, users, or brand.
  • During my tenure of working in the Quebec market, Indeed experienced a 55% increase in job count & 183%.
  • Translate & localize documents and sections of the website (French to English, English to French).
  • Strategize new project ideas that will help improve search quality in French Canada.
  • Lead trainings and calibrations in French for outsourced moderators based overseas.
  • Use language skills & knowledge of the market to provide an analytical perspective of quality standards.

French Trust & Safety Moderator

Indeed
04.2015 - 04.2017
  • Conducted research on companies to determine their legitimacy.
  • Moderated the quality of jobs and accounts posted on Indeed.com.
  • Suggested ways to improve our products and internal tools to improve the user experience.
  • Investigated, escalated and resolved issues reported by users or flagged by the system.
  • Met Service-Level Agreements (SLA) to maintain high levels of user and team satisfaction.

French Accounts Representative

Maestro Personal Assistants
08.2014 - 03.2015
  • Handled clients' demands in French and English.
  • Translated customer communications from French to English and English to French.
  • Assisted clients with making travel arrangements, providing directions, setting appointments, searching for entertainment information, booking reservations, searching for price comparisons and consumer reports.

Education

Bachelor of Arts - Political Science, Communication Studies

Texas State University
San Marcos, Texas

Skills

  • Translation
  • Interpretation
  • Localization
  • Communication
  • Project management
  • Vendor management
  • Data visualization
  • SQL
  • Transcreating
  • Copywriting
  • English to French
  • French to English
  • Looker
  • Jira
  • Tableau

Community Service

  • Interpretation work for Refugee Services of Texas, English to French, English to Lingala
  • ESL Teaching for refugees at the Refugee Services of Texas

Languages

English
Native or Bilingual
French
Native or Bilingual
Lingala
Native or Bilingual
Creole
Full Professional
Spanish
Professional Working

Timeline

Business Data Analyst

Meta
10.2022 - Current

French Data Analyst Consultant

Internews
10.2022 - 05.2023

French Trust & Safety Analyst

Indeed
04.2015 - 02.2022

French Trust & Safety Moderator

Indeed
04.2015 - 04.2017

French Accounts Representative

Maestro Personal Assistants
08.2014 - 03.2015

Bachelor of Arts - Political Science, Communication Studies

Texas State University

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David Shabani Mbuyi