David Shafer
Bedford,PA
Summary
Propellant manufacturing, cast and cure, propellant machining. Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives.
Overview
24
24
years of professional experience
Work History
Facilites Maintenance Manager
Northrop Grumman
Keyser, WV
10.2015 - Current
- Managed the maintenance staff and their daily activities.
- Drafted budgets for maintenance operations and monitored expenditures.
- Analyzed customer feedback about services provided by the department.
- Conducted regular inspections of facilities to ensure compliance with safety regulations.
- Organized work orders, assigned tasks to staff members and tracked progress of repairs and maintenance projects.
- Recommended upgrades or modifications to existing systems based on analysis of data.
- Resolved conflicts among employees in the maintenance department.
- Established a system to track inventory of spare parts, tools and supplies.
- Monitored the performance of all equipment to ensure proper functioning.
- Prepared reports detailing the status of all jobs being handled by the department.
- Coordinated with vendors to purchase replacement parts as needed.
- Provided technical support in case of system malfunctions or breakdowns.
- Performed troubleshooting on malfunctioning systems when necessary.
- Developed preventive maintenance procedures for all machines used in production.
- Supervised installation, repair and upkeep of machinery and mechanical equipment.
- Assigned duties to workers according to their skillsets.
- Conducted regular training sessions for maintenance personnel on safety protocols and best practices.
- Ensured compliance with safety regulations and standards.
- Inspected buildings, grounds and equipment regularly for safety hazards or breakdowns.
- Maintained records of repairs, service requests, costs.
- Scheduled routine inspections of all areas within facility premises.
- Reviewed completed work orders to ensure quality control measures are followed.
- Supervised preventive maintenance projects, employee tasks and performance and adherence to safety standards.
- Implemented improved training procedures to better develop new personnel.
- Planned incentive programs to maximize employee performance.
- Delegated daily tasks to employees to manage resources and meet deadlines.
- Diagnosed and repaired mechanical issues according to industry standards.
- Contacted vendors to procure equipment and tools to meet organizational demands.
- Maintained equipment performance by cleaning and lubricating components.
- Reviewed blueprints and manuals to repair and restore optimal functionality.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Assigned work and monitored performance of project personnel.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Reviewed completed work to verify consistency, quality, and conformance.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Maintenance, Metal Fab, Tool Shop Manager
Northrop Grumman
Keyser, WV
10.2021 - 04.2022
- Supervised team members' activities while providing direction when needed.
- Assisted in troubleshooting complex problems that arose during operations.
- Drafted detailed reports outlining progress on projects as well as any challenges encountered during production.
- Conducted monthly meetings with staff to discuss any issues or concerns regarding their work environment.
- Monitored employee performance, identified areas for improvement, and provided guidance as needed.
- Developed and implemented safety protocols for machine shop operations.
- Organized regular inventory checks to ensure adequate stock levels were maintained.
- Maintained accurate records of finished products, materials used, and costs associated with each job.
- Implemented a preventative maintenance program for all equipment in the facility.
- Reviewed blueprints for accuracy prior to starting production runs.
- Analyzed data from various sources such as customer feedback surveys or sales figures.
- Hired and trained new staff members on the use of equipment and safety procedures.
- Coordinated with vendors to purchase necessary supplies at competitive prices.
- Managed daily operations within budget constraints while ensuring optimal efficiency.
- Ensured all machinery was properly calibrated and maintained in safe working order.
- Resolved customer complaints related to product quality or delivery times.
- Generated solutions to complex issues relating to project management, promoting delivery within budget and time constraints.
- Consistently met company and department objectives within budget and time constraints.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Final Assembly Area Manager
Northrop Grumman
Keyser, WV
04.2013 - 10.2015
- Reviewed staffing needs to ensure adequate coverage at all times in stores.
- Coordinated with store managers to develop plans for improving operational efficiency.
- Organized promotional activities such as special events or discounts campaigns in stores.
- Investigated customer complaints promptly, identified root causes and implemented corrective actions.
- Monitored and evaluated district performance to ensure goals were met.
- Identified business opportunities by analyzing consumer trends within local markets.
- Maintained an up-to-date knowledge of industry trends, legal requirements and competition activities.
- Ensured that store personnel adhered to company policies related to cash handling, security systems, hygiene standards.
- Developed strategies for increasing sales, market share and customer satisfaction.
- Analyzed financial data such as sales reports, budgets and payroll records to identify areas of improvement.
- Collaborated with other departments such as Human Resources or Marketing on initiatives related to Area Management duties.
- Coached Store Managers on developing effective sales strategies and building customer loyalty.
- Inspected store facilities regularly to ensure compliance with safety regulations and standards.
- Established strong relationships with vendors to secure competitive pricing and best quality products.
- Oversaw the recruitment process for new staff members including interviewing and training.
- Conducted periodic reviews of inventory levels and product mix in stores.
- Scheduled regular meetings with store teams to discuss objectives, performance metrics and customer feedback.
- Provided guidance on the implementation of new policies and procedures in stores.
- Resolved conflicts between employees or customers in a professional manner.
- Supervised business functions, employee staffing, customer retention and financial accountability for stores.
- Authored and updated production reports and personnel records to facilitate operational decisions.
- Evaluated schedules, orders and forecasts to plan processes and meet timetables.
- Boosted team morale and overall revenue by creating sales contests.
- Consistently achieved sales increase over forecast.
- Revitalized underperforming teams and transformed profitability and productivity through targeted training.
- Coordinated preventive and predictive maintenance programs to maintain optimal equipment functionality.
- Streamlined operational efficiencies by successfully hiring top talent driving productivity.
- Boosted team morale and overall revenues by creating and implementing sales contests.
- Supervised employees, ensuring optimal productivity.
- Implemented new processes and procedures tactfully and passionately.
- Inspected production, quality control and maintenance reports to detect and address production problems.
Maintenance Manager
Northrop Grumman
Keyser, WV
04.2011 - 01.2014
- Managed the maintenance staff and their daily activities.
- Drafted budgets for maintenance operations and monitored expenditures.
- Analyzed customer feedback about services provided by the department.
- Conducted regular inspections of facilities to ensure compliance with safety regulations.
- Organized work orders, assigned tasks to staff members and tracked progress of repairs and maintenance projects.
- Recommended upgrades or modifications to existing systems based on analysis of data.
- Resolved conflicts among employees in the maintenance department.
- Established a system to track inventory of spare parts, tools and supplies.
- Monitored the performance of all equipment to ensure proper functioning.
- Prepared reports detailing the status of all jobs being handled by the department.
- Coordinated with vendors to purchase replacement parts as needed.
- Provided technical support in case of system malfunctions or breakdowns.
- Developed preventive maintenance procedures for all machines used in production.
- Supervised installation, repair and upkeep of machinery and mechanical equipment.
- Assigned duties to workers according to their skillsets.
- Conducted regular training sessions for maintenance personnel on safety protocols and best practices.
- Ensured compliance with safety regulations and standards.
- Inspected buildings, grounds and equipment regularly for safety hazards or breakdowns.
- Maintained records of repairs, service requests, costs.
- Scheduled routine inspections of all areas within facility premises.
- Reviewed completed work orders to ensure quality control measures are followed.
- Implemented preventive maintenance program by planning and coordinating major scheduled maintenance outages
- Managed team of employees, daily progress reports and overall project planning.
- Supervised preventive maintenance projects, employee tasks and performance and adherence to safety standards.
- Implemented improved training procedures to better develop new personnel.
- Planned incentive programs to maximize employee performance.
- Delegated daily tasks to employees to manage resources and meet deadlines.
- Diagnosed and repaired mechanical issues according to industry standards.
- Maintained equipment performance by cleaning and lubricating components.
- Reviewed blueprints and manuals to repair and restore optimal functionality.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Created and managed budgets for travel, training, and team-building activities.
- Delegated work to staff, setting priorities and goals.
- Produced thorough, accurate and timely reports of project activities.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Assigned work and monitored performance of project personnel.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Reviewed completed work to verify consistency, quality, and conformance.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Analyzed business performance data and forecasted business results for upper management.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Final Assembly Manger
Northrop Grumman
Keyser, WV
03.2009 - 01.2011
- Organized daily workloads among team members according to their skill sets and abilities.
- Worked closely with vendors to ensure timely delivery of parts necessary for production operations.
- Created detailed reports outlining progress made within the assembly process.
- Assigned tasks to assembly workers based on their skillsets and experience.
- Resolved conflicts between workers arising from differences in opinion or other issues quickly and effectively.
- Trained new employees on proper use of equipment and safety procedures in the workplace.
- Supervised and monitored the performance of assembly personnel, providing feedback and guidance.
- Monitored inventory levels of all components required for assembly operations.
- Implemented strategies for cost reduction through improved efficiencies in labor, materials.
- Conducted regular quality assurance checks to ensure products met customer specifications.
- Coordinated with maintenance personnel regarding repairs or upgrades of equipment used in the assembly line.
- Reviewed engineering drawings and provided input into design changes as needed for product optimization.
- Ensured that all machinery used in the assembly process was properly maintained and serviced regularly.
- Analyzed data related to production output, efficiency, costs. to identify areas for improvement.
- Participated in continuous improvement initiatives designed to improve overall efficiency of production operations.
- Identified potential risks associated with assembly operations and developed solutions accordingly.
- Collaborated with design engineers regarding new product development initiatives.
- Led weekly staff meetings with team members to discuss challenges faced in the assembly process.
- Implemented Lean Manufacturing principles to reduce waste and increase efficiency.
- Performed root cause analysis when problems arose during the manufacturing process.
- Developed key performance indicators related to productivity, quality control, waste reduction.
- Maintained a safe work environment by adhering to safety protocols and regulations.
- Met or exceeded target for on-time customer shipments.
- Negotiated materials with suppliers to remain within budget.
- Learned how to respond to emergency situations to prevent personal injuries and property damage.
- Mitigated production issue risks by identifying potential problems and taking effective action.
- Supervised production schedules, production quality and on-time delivery.
- Oversaw production budget and approved expenditures to direct spending.
- Kept permits current and accurate for legally-sound operations.
Chamber Prep / Case Isulation Manager
Northrop Grumman
Keyser, WV
10.2005 - 03.2009
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Provided leadership during times of organizational change or crisis situations.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Established processes to ensure efficient workflow throughout the organization.
- Conducted performance reviews for team members.
- Ensured compliance with regulatory requirements and industry standards.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Ensured compliance with industry regulations and company policies.
- Coached, mentored and trained team members in order to improve their job performance.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Facilitated team meetings and workshops to foster collaboration and share best practices.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Streamlined communication channels, improving information flow and decision-making speed.
- Oversaw daily operations, maintaining efficiency and quality standards.
Solvent Ingredient Prep Supervisor
Northrop Grumman
Keyser, WV
01.2002 - 04.2004
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Directed and supervised team of 15 employees in daily operations.
- Maintained positive working relationship with fellow staff and management.
- Assessed company operations for compliance with safety standards.
- Monitored operations and reviewed records and metrics to understand company performance.
- Analyzed company's expenditures and developed financial models.
- Audited company's legal documents to verify compliant policies and procedures.
- Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
- Worked closely with human resources to support employee management and organizational planning.
- Set specific goals for projects to measure progress and evaluate end results.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Determined consumer needs to provide products and services appealing to larger market.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Analyzed key performance indicators to identify effective strategies.
- Organized client meetings to provide project updates.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Identified needs of customers promptly and efficiently.
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
- Implemented new operational procedures, increasing efficiency.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Identified opportunities for process improvements, leading to cost reductions and increased productivity.
- Prepared and presented reports on team performance, challenges, and achievements to senior management.
- Trained new employees on company policies, job duties, and performance expectations.
- Oversaw inventory management, ensuring adequate stock levels and reducing waste.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Led weekly team meetings to discuss progress, address issues, and plan future actions.
- Responded to customer questions regarding products, prices and availability.
- Complied with company policies, objectives and communication goals.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
- Implemented quality control measures, significantly reducing error rates.
Mix Cast Supervisor
Northrop Grumman
Keyser, WV
11.2000 - 01.2004
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Collaborated with other departments to coordinate workflow processes between teams.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Participated in recruitment efforts by interviewing prospective candidates for open positions.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Tracked progress on projects and provided timely feedback to staff members.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Monitored employee productivity to provide constructive feedback and coaching.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
- Implemented new operational procedures, increasing efficiency.
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
- Trained new employees on company policies, job duties, and performance expectations.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Managed team of XX employees, ensuring high productivity and quality standards were met.
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
- Led weekly team meetings to discuss progress, address issues, and plan future actions.
- Responded to customer questions regarding products, prices and availability.
- Prepared and presented reports on team performance, challenges, and achievements to senior management.
- Complied with company policies, objectives and communication goals.
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
- Implemented quality control measures, significantly reducing error rates.
- Identified needs of customers promptly and efficiently.
- Maintained positive working relationship with fellow staff and management.
- Analyzed company's expenditures and developed financial models.
- Evaluated needs of departments and delegated tasks to optimize overall production.
Education
High School Diploma -
Fort Hill High School
Cumberland Maryland06-1980
Skills
- Inventory Control
- Schedule development
- Data Analytics
- Operations Management
- Process Improvement
- Staff Management
- Industrial hygiene
- Inventory Oversight
- Training and mentoring
- Negotiation
- Financial Management
- Process Monitoring and Improvement
- Goal-Oriented
- Business Administration
- Waste Reduction
- Employee Motivation
- Complex Problem-Solving
- Staff Discipline
- Staff Development
- Business Development
- Strategic Planning
- Processes and procedures
- Policy Enforcement
Accomplishments
- 2020 Operational Excellence Award winner at Division and Corporate level
Timeline
Maintenance, Metal Fab, Tool Shop Manager
Northrop Grumman
10.2021 - 04.2022
Facilites Maintenance Manager
Northrop Grumman
10.2015 - Current
Final Assembly Area Manager
Northrop Grumman
04.2013 - 10.2015
Maintenance Manager
Northrop Grumman
04.2011 - 01.2014
Final Assembly Manger
Northrop Grumman
03.2009 - 01.2011
Chamber Prep / Case Isulation Manager
Northrop Grumman
10.2005 - 03.2009
Solvent Ingredient Prep Supervisor
Northrop Grumman
01.2002 - 04.2004
Mix Cast Supervisor
Northrop Grumman
11.2000 - 01.2004
High School Diploma -
Fort Hill High School