Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Hi, I’m

David Shalvoy

LYNN
David Shalvoy

Summary

Dynamic owner/operator of Christopher's Cafe and Catering LLC, recognized for enhancing customer satisfaction through exceptional service and strategic marketing initiatives. Expert in operations management and relationship building, successfully streamlined processes to optimize efficiency and reduce costs, fostering a loyal customer base and ensuring compliance with regulations. With a strong focus on team collaboration and achieving results. . Known for flexibility in adapting to changing needs and providing reliable leadership. Prepared to make significant impact in driving business success and fostering team growth. Track record of fostering strong customer relationships and driving business growth through innovative solutions.


Overview

29
years of professional experience

Work History

Christopher's Cafe and Catering LLC

Owner/Operator
09.1996 - Current

Job overview

  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
  • Developed business plan, processes and procedures to provide superior products and service to customers.

Education

University of New Hampshire
Durham NH

Associate of Applied Science from Pre Veterinary
05-1986

Skills

  • Operations management
  • Documentation and reporting
  • Hiring
  • Business planning
  • Staff training and development
  • Sales negotiation
  • Personnel management
  • Staffing
  • Operations oversight
  • Negotiation
  • Inventory management
  • Strategic planning
  • Payroll processing
  • Relationship management
  • Human resources
  • Financial analysis
  • Operational reporting
  • Budget development
  • Human resource management
  • Marketing strategy development
  • Performance analysis
  • Financial planning
  • Marketing expertise
  • Mechanical recoveries
  • Business operations management
  • Client relationship management
  • Recruiting and hiring
  • Sales strategy development
  • Financial reporting
  • Risk management
  • Cost management
  • Accounting principles
  • Market analysis
  • Vendor negotiation
  • Regulatory compliance
  • Pricing strategy development
  • Profit optimization
  • Finance management
  • Cashflow management
  • Preventative maintenance
  • Human resources oversight
  • Strong work ethic
  • Decision-making
  • Dependable and reliable
  • Customer service
  • Customer-oriented
  • Equipment operation
  • Schedule management
  • Materials transport
  • Vehicle inspections
  • Safe driving practices
  • Hazardous materials handling
  • Accurate record keeping
  • Order picking and processing
  • Load security
  • Safe driving
  • GPS and route planning
  • Document management
  • Vehicle maintenance
  • Route planning
  • Delivery scheduling
  • Time management
  • Attention to detail
  • Loading and unloading
  • Verbal and written communication
  • Invoice verification

Languages

Spanish
Professional Working

Interests

  • Gardening
  • Backpacking and Hiking
  • Woodworking
  • Enjoy hobbies that combine physical activity with outdoor exploration.
  • Baking
  • Getting involved in local advocacy groups to promote positive change in the community.
  • Volunteering for community initiatives to give back to local communities and make a positive impact.
  • Participating in local clean-up initiatives.
  • I enjoy helping others and giving back to the community.
  • Outdoor Recreation
  • I participate in low-impact exercises to strengthen core muscles.
  • Horseback Riding
  • Hiking
  • Food justice advocate, working to address food insecurity and promote access to healthy, affordable food.
  • Music
  • Cooking
  • I enjoy cooking for friends and family gatherings.
  • Growing herbs, vegetables, or fruits in home gardens.
  • Wine Tasting
  • Animal Care
  • Surfing
  • Swimming
  • Personal Development and Self-Improvement

Timeline

Owner/Operator

Christopher's Cafe and Catering LLC
09.1996 - Current

University of New Hampshire

Associate of Applied Science from Pre Veterinary

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