David Sheffel
Alexandria,KY
Summary
Dynamic Merchandise Sales Technician at Lowe's with a proven track record of enhancing customer satisfaction through effective problem-solving and communication. Skilled in utilizing gardening and lumber tools, I excel in delivering high-quality service while managing multiple tasks efficiently. Recognized for building customer trust and providing tailored recommendations.
Overview
2
2
years of professional experience
Work History
Merchandise Sales Technician
Lowe's
04.2025 - Current
- Enhanced customer satisfaction with timely troubleshooting and resolution of product-related issues.
- Maintained accurate records of customer interactions, ensuring seamless communication and follow-up throughout the sales process.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Car Wash Attendant
Blue Roo Carwash
01.2024 - 03.2025
- Greeted customers and assessed needs to recommend suitable car wash services.
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
- Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
- Achieved customer satisfaction by providing high-quality professional service.
Education
Bachelor of Arts - History
Northern Kentucky University
Highland Heights, KY05-2029
General Education
Bishop Brossart Highschool
Alexandria, Kentucky05-2025
Skills
- Able to work efficiently, getting the job done within a reasonable amount of time
- Experienced with any gardening, or lumber tools that might need to be used such as axes
- Able to perform tasks quickly and move onto the next without any issue
Timeline
Merchandise Sales Technician
Lowe's
04.2025 - Current
Car Wash Attendant
Blue Roo Carwash
01.2024 - 03.2025
Bachelor of Arts - History
Northern Kentucky University
General Education
Bishop Brossart Highschool
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