Summary
Overview
Work History
Education
Skills
Timeline
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David Shoneff

Lehigh Acres

Summary

Dynamic leader with proven problem-solving abilities and effective communication skills, honed at Jets Pizza and other notable employers. Excelled in enhancing customer satisfaction and team productivity by implementing efficient workflows. Skilled in cash flow management and fostering team collaboration, consistently achieving and surpassing productivity targets.

Overview

2025
2025
years of professional experience

Work History

Supervisor

Jets Pizza
04.2015 - 05.2019
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Warehouse Associate

Partners Personnel
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.

Shift Lead Manager

Walgreens
09.2024 - Current
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
  • Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Ensured consistent delivery of high-quality customer service by setting clear expectations and providing regular coaching.

Assistant Manager

Little Caesars
11.2019 - 10.2020
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

High School Diploma - Welding/Automotive

East Lee County High
Lehigh Acres, FL
05.2019

Skills

  • Packaging and labeling
  • Attention to detail
  • Problem-solving
  • Team collaboration
  • Lifting and sorting
  • Relationship building and management
  • Customer Service-oriented
  • Sales expertise
  • Cash handling
  • Cash flow management
  • Loss prevention
  • Multitasking
  • Relationship building
  • Task prioritization
  • Reliability
  • Problem-solving abilities
  • Effective communication
  • Product knowledge
  • Professionalism

Timeline

Shift Lead Manager

Walgreens
09.2024 - Current

Assistant Manager

Little Caesars
11.2019 - 10.2020

Supervisor

Jets Pizza
04.2015 - 05.2019

Warehouse Associate

Partners Personnel

High School Diploma - Welding/Automotive

East Lee County High

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David Shoneff