David Shores
Field service tech biomed devices
Des Moines,IA
Summary
Motivated Biomedical Equipment Technician successful in providing biomedical equipment and device installation, maintenance and repairs. Accomplished in carefully inspecting and calibrating equipment during the installation process. Talented in providing safe and functional equipment through safety tests and regular preventive maintenance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Biomedical Equipment Technician
Akkodisgroup/modis
10.2022 - Current
- Trained staff on proper operation of equipment as well as initial troubleshooting techniques.
- Maintained safe work environment and adhered to privacy regulations.
- Diagnosed cause of problems and completed repairs.
- Documented information regarding installations, repairs and inventory checks.
- Performed preventive maintenance for medical equipment.
- Performed Electrical Safety Inspections (ESI) and Performance Assurance (PA) inspections.
- Provided validation, inspection, repairs and maintenance on clinical biomedical equipment.
- Inspected, tested and calibrated medical equipment before installing.
- Demonstrated correct operation, care and calibration to on-site medical personnel.
- Maintained proper care and storage of diagnostic tools and equipment and tracked inventory.
- Coordinated allocation of nursing service equipment and supplies within facility and established guidelines for efficient, economical use.
- Installed, calibrated and monitored brains, infusions pumps, and from Becton, Dickinson
Field Service Technician
NCR Voyix
05.2022 - 09.2022
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Followed safety procedures to avoid injuries in field.
- Operated hand tools and power equipment according to company safety procedures.
- Responded quickly to emergency maintenance requests for timely on-call support.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Discussed and recommended service options with customers and explained costs involved.
- Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
- Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
- Maintained company field response vehicle stocked with repair and replacement parts valued over $.150k plus
Field Technician
Caesars Sports Book
04.2019 - 05.2022
- Communicated with customers to provide updates, gather information and resolve issues.
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Collaborated with other field technicians to resolve complex technical issues.
- Delivered high-quality work by diligently following standard operating procedures.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
- Utilized safety practices with no complaints or accidents.
- Kept detailed records of field measurements and data.
- Enacted successful repairs by applying technical skills and operations knowledge.
- Adhered to safety protocols by implementing routine tests and ensuring accurate and safe equipment handling.
- Trained and guided new technicians to equip with skills and knowledge needed to efficiently perform work.
- Calibrated new and existing equipment for optimal performance.
- Read and interpreted technical manuals and schematics to understand systems design and operations.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Tested systems, noting issues and completing preventive maintenance.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Connected to computer of client using remote link to install programs and applications.
- Upgraded operating systems and computer software to perform compatibility with programs.
- Installed and maintained hardware and computer peripherals to store tangible components.
- Communicated with clients to verify roots and causes of computer problems.
- Provided ON SITE support to (DEV OPS IN THE UK AND LAS VEGAS )users in 24/7 uptime environment, often working double shifts to accommodate time zones.
Low Voltage Technician
IES Communications
11.2018 - 04.2019
- Reviewed blueprints and project specifications ahead of time to fully understand all key details of job.
- Completed and submitted job tracking to supervisors to cover expenses and labor hours.
- Attended training committees that wrote training modules for equipment operation and testing.
Education
No Degree - Applied Economics
Iowa Wesleyan University
Mount Pleasant, IANo Degree - General Studies
Southeastern Community College
West Burlington, IAHigh School Diploma -
Burlington Community High School
Burlington, IA05.1985
Skills
- Preventive Equipment Maintenance
- Installations and Repairs
- Inventory Counts
- Documenting Service Tickets
- Inventory Assessments
- Safety Monitoring
- Vendor Supervision
- Preventive Maintenance
- Inspection Reporting
- Computer Networks
- OSHA Regulations
- Equipment Calibration
- Electrical Testing
- Equipment Troubleshooting
- Technical Troubleshooting
- Service Recordkeeping
- Safety Compliance
- Equipment Repair and Maintenance
Certification
life insurance license state of iowa (18853613)
line of authority life
iowa insurance division (515-281-5705)
producer.licensing@iid.iowa.gov
- Licensed insurance agent - 6yrs
- perason vue Training - continuous
- lifeinsurance License - 6yrs
- TWIC CARD
- CDL CLASS B License - 02-2027
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Biomedical Equipment Technician
Akkodisgroup/modis
10.2022 - Current
Field Service Technician
NCR Voyix
05.2022 - 09.2022
Field Technician
Caesars Sports Book
04.2019 - 05.2022
Low Voltage Technician
IES Communications
11.2018 - 04.2019
No Degree - Applied Economics
Iowa Wesleyan University
No Degree - General Studies
Southeastern Community College
High School Diploma -
Burlington Community High School
life insurance license state of iowa (18853613)
line of authority life
iowa insurance division (515-281-5705)
producer.licensing@iid.iowa.gov
- Licensed insurance agent - 6yrs
- perason vue Training - continuous
- lifeinsurance License - 6yrs
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