Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
SalesAssociate

David Shores

Field service tech biomed devices
Des Moines,IA

Summary

Motivated Biomedical Equipment Technician successful in providing biomedical equipment and device installation, maintenance and repairs. Accomplished in carefully inspecting and calibrating equipment during the installation process. Talented in providing safe and functional equipment through safety tests and regular preventive maintenance.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Biomedical Equipment Technician

Akkodisgroup/modis
2022.10 - Current
  • Trained staff on proper operation of equipment as well as initial troubleshooting techniques.
  • Maintained safe work environment and adhered to privacy regulations.
  • Diagnosed cause of problems and completed repairs.
  • Documented information regarding installations, repairs and inventory checks.
  • Performed preventive maintenance for medical equipment.
  • Performed Electrical Safety Inspections (ESI) and Performance Assurance (PA) inspections.
  • Provided validation, inspection, repairs and maintenance on clinical biomedical equipment.
  • Inspected, tested and calibrated medical equipment before installing.
  • Demonstrated correct operation, care and calibration to on-site medical personnel.
  • Maintained proper care and storage of diagnostic tools and equipment and tracked inventory.
  • Coordinated allocation of nursing service equipment and supplies within facility and established guidelines for efficient, economical use.
  • Installed, calibrated and monitored brains, infusions pumps, and from Becton, Dickinson

Field Service Technician

NCR Voyix
2022.05 - 2022.09
  • Managed on-site and off-site installation, repair, maintenance, and test tasks.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Followed safety procedures to avoid injuries in field.
  • Operated hand tools and power equipment according to company safety procedures.
  • Responded quickly to emergency maintenance requests for timely on-call support.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
  • Established positive customer relationships by providing punctual, cost-effective solutions.
  • Discussed and recommended service options with customers and explained costs involved.
  • Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
  • Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
  • Maintained company field response vehicle stocked with repair and replacement parts valued over $.150k plus

Field Technician

Caesars Sports Book
2019.04 - 2022.05
  • Communicated with customers to provide updates, gather information and resolve issues.
  • Communicated with supervisor to report progress, discuss issues and seek guidance.
  • Collaborated with other field technicians to resolve complex technical issues.
  • Delivered high-quality work by diligently following standard operating procedures.
  • Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
  • Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
  • Utilized safety practices with no complaints or accidents.
  • Kept detailed records of field measurements and data.
  • Enacted successful repairs by applying technical skills and operations knowledge.
  • Adhered to safety protocols by implementing routine tests and ensuring accurate and safe equipment handling.
  • Trained and guided new technicians to equip with skills and knowledge needed to efficiently perform work.
  • Calibrated new and existing equipment for optimal performance.
  • Read and interpreted technical manuals and schematics to understand systems design and operations.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Tested systems, noting issues and completing preventive maintenance.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Connected to computer of client using remote link to install programs and applications.
  • Upgraded operating systems and computer software to perform compatibility with programs.
  • Installed and maintained hardware and computer peripherals to store tangible components.
  • Communicated with clients to verify roots and causes of computer problems.
  • Provided ON SITE support to (DEV OPS IN THE UK AND LAS VEGAS )users in 24/7 uptime environment, often working double shifts to accommodate time zones.

Low Voltage Technician

IES Communications
2018.11 - 2019.04
  • Reviewed blueprints and project specifications ahead of time to fully understand all key details of job.
  • Completed and submitted job tracking to supervisors to cover expenses and labor hours.
  • Attended training committees that wrote training modules for equipment operation and testing.

Education

No Degree - Applied Economics

Iowa Wesleyan University
Mount Pleasant, IA

No Degree - General Studies

Southeastern Community College
West Burlington, IA

High School Diploma -

Burlington Community High School
Burlington, IA
05.1985

Skills

  • Preventive Equipment Maintenance
  • Installations and Repairs
  • Inventory Counts
  • Documenting Service Tickets
  • Inventory Assessments
  • Safety Monitoring
  • Vendor Supervision
  • Preventive Maintenance
  • Inspection Reporting
  • Computer Networks
  • OSHA Regulations
  • Equipment Calibration
  • Electrical Testing
  • Equipment Troubleshooting
  • Technical Troubleshooting
  • Service Recordkeeping
  • Safety Compliance
  • Equipment Repair and Maintenance

Certification

life insurance license state of iowa (18853613)

line of authority life

iowa insurance division (515-281-5705)

producer.licensing@iid.iowa.gov

  • Licensed insurance agent - 6yrs
  • perason vue Training - continuous
  • lifeinsurance License - 6yrs
  • TWIC CARD
  • CDL CLASS B License - 02-2027

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Biomedical Equipment Technician

Akkodisgroup/modis
2022.10 - Current

Field Service Technician

NCR Voyix
2022.05 - 2022.09

Field Technician

Caesars Sports Book
2019.04 - 2022.05

Low Voltage Technician

IES Communications
2018.11 - 2019.04

No Degree - Applied Economics

Iowa Wesleyan University

No Degree - General Studies

Southeastern Community College

High School Diploma -

Burlington Community High School

life insurance license state of iowa (18853613)

line of authority life

iowa insurance division (515-281-5705)

producer.licensing@iid.iowa.gov

  • Licensed insurance agent - 6yrs
  • perason vue Training - continuous
  • lifeinsurance License - 6yrs
David ShoresField service tech biomed devices