Summary
Overview
Work History
Education
Skills
Accomplishments
About Me
Interests
Timeline
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David Sisneros

David Sisneros

Antioch,Ca

Summary

Business operations professional with solid foundation in driving operational success and improving organizational performance. Known for fostering collaborative environments and adapting to evolving business needs. Skilled in process optimization and team leadership, consistently delivering results.

Offering solid understanding of business operations and strong desire to excel in dynamic environment. Brings adaptability and quick learning ability to understand and apply industry best practices and process improvement methodologies. Ready to use and develop analytical skills and project management expertise in a Business Manager role.

Overview

20
20
years of professional experience

Work History

Business Manager

UPS
10.2004 - 09.2024
  • US Operations Training manager (Current)
  • Assess the skillset of all package management, including District Presidents, Ops Managers, Division Managers, Business Managers, Supervisors, and PT Supervisors all though out the Domestic US
  • Created training strategies that met the corporate goals
  • Created Virtual training for Package Operations
  • Creates a learning environment that ensures all participants receive the knowledge and skills necessary to perform their jobs
  • Promotes personal and professional development by encouraging all participants to fully develop their capabilities
  • Uphold the curriculum as designed to maintain the consistency of the training
  • Provides feedback to Corporate Leadership
  • Building workshops, seminars, and webinars that encompassed the package operations and every job responsibility to develop educators and future leaders
  • Assisted with updated Job methods for each position
  • Created a structured and sustainable learning program with pre-course and post course certifications before rostering that participant has successfully completed the program
  • Builds resource sites, test, surveys using PageTiger
  • Builds training videos with Powtown
  • District Operations Training Manager
  • The Package Operations Training Manager oversees and implements the district's strategy for Package Operations Management training
  • Assess the skillset of all package management, including Division Managers
  • Created training strategies that met the district's goals
  • Communicated training strategies to the District Manager and BPU members
  • Created a learning environment that ensures all participants receive the knowledge and skills necessary to perform their jobs
  • Promoted personal and professional development by encouraging all participants to fully develop their capabilities
  • Uphold the curriculum as designed to maintain the consistency of the training
  • Provided feedback to the District BPU
  • Oversaw all package operations methods and procedure training
  • General criteria for position I had demonstrated: Excellent people and communication skills (written and oral), Attention to detail, Strong organizational skills, Professional presence, Solid accountability and follow up, Ability to coach, Strong Microsoft Office skills, On road operations knowledge & credibility, Proficient in the following systems and additional requirements: DIAD, DCS, Package Flow Technologies (ORION, Telematics, DPS, ORSA), DOT qualified, ESTA/VSTA certified, Available for assignment for two to three years, Business Manager experience preferred
  • Responsibilities: Owned the district package operations training strategy, Assessed package operations (on road, preload and local sort) skills and built training plans, Monitored content and ensured that corporate approved content and curriculum was followed, Worked with Corporate and Region Training managers to make recommendations on training content
  • District Operations Excellence Manager
  • As the Operations Excellence Manager I supported domestic Small Package to ensure it met and exceeded customer service, visibility, and quality objectives
  • Coordinated Planning Activities, Managed and Developed Others, Provided Operational Support for Operations Excellence Initiatives, Supported Operations
  • District Health and Safety Manager
  • As the Health and Safety Manager I was responsible for promoting a safe work environment within the region/business unit
  • Developed health and safety strategies to set direction and communicate trends to region and district staff
  • Collaborated with district HR, H&S and CHSP Managers to execute health and safety initiatives that prevent auto crashes and injuries and address the needs of the business
  • Collaborated cross-functionally to investigate, analyze, and resolve critical business concerns related to injury and auto crash prevention and wellness
  • Served as a subject matter expert to share health and safety best practices
  • Provided district consultation on effective action plans that address contributing causes
  • Promoted safety recognition programs to foster a safe work environment
  • Supported Occupational Health with the implementation of wellness strategies to promote healthy lifestyles, enhance operational effectiveness, and reduce cost
  • Analyzed cost statements to identify high-impact areas with greatest claims cost
  • Collaborated with key stakeholders to make sound financial decisions on injury and auto crash reduction strategies
  • Allocated loss prevention resources to address areas of high-claims cost
  • Monitored expenses and verifies return on investment to ensure efficient use of resources

Assistant Division Manager

United Parcel Service
09.2018 - 09.2024
  • Monitored industry trends closely, adapting internal practices to stay ahead of competitors.
  • Championed innovative ideas within the division, fostering a culture of continuous improvement and creative problemsolving.
  • Collaborated closely with other departments to ensure seamless coordination on cross-functional projects.
  • Spearheaded strategic initiatives aimed at driving revenue growth in various markets within the division''s territory.
  • Boosted team productivity by implementing efficient division workflows and processes.
  • Implemented cost-saving measures, reducing operational expenses without compromising service quality.
  • Streamlined operations for enhanced performance through regular process evaluations and improvements.
  • Mentored junior staff members to enhance their skills and contribute more effectively to the team''s success.
  • Contributed substantially to overall company goals by consistently achieving or surpassing division targets.
  • Coordinated training programs for employees, enhancing skill sets and maximizing workplace efficiency.
  • Managed budgets effectively, allocating resources responsibly to meet organizational targets while minimizing costs.
  • Supervised daily planning, coordination and administration for division operations.
  • Exercised independent judgment in onboarding, training and motivating division staff to maximize performance.
  • Established clear and consistent policies and procedures.
  • Set and oversaw division budgets in excess of $120 Million per year.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Reduced operational risks while organizing data to forecast performance trends.

Education

Associate of Science - Sociology

University of New Mexico
Los Lunas, NM

Bachelor of Science - Business Management

Thomas Edison State University
Trenton, NJ

Bachelor of Science - Business Management

Cal Coast University
Santa Ana, CA

Skills

  • Dedicated
  • Loyal
  • Integrity
  • Master Trainer
  • SWAT
  • Law Enforcement Basic Training
  • Financial management
  • Customer service
  • Staff training and development
  • Employee management
  • Analytical thinking
  • Staff motivation
  • Documentation and reporting
  • Operations planning
  • Performance improvements
  • Decision-making
  • Performance management
  • Negotiation
  • Policy development
  • Issue resolution
  • Team building and leadership
  • Profit and loss statements
  • Profit and loss analysis
  • Business planning
  • Teamwork
  • Operational leadership
  • Problem-solving
  • Budget creation
  • Attention to detail
  • Business administration
  • Time management
  • Multitasking Abilities
  • Organizational skills
  • Conflict resolution
  • Staff training

Accomplishments

  • Used Microsoft Excel to develop injury and accident tracking spreadsheets. With predictions and heat maps.
  • Supervised team of 152 staff members and 1100 hourly teamsters.

About Me

I have twin daughters in college. I enjoy going to the beach, and riding motorcycles. Love entertaining and hanging out with my family and friends. I enjoy going to car shows and airbrushing. I believe in being honest and having integrity. I also have experience in sales. I was a presidential gold circle award winner with TeleCheck Services. Sold cars for three months and my first month I was salesman of the month. I also have 6 years in law enforcement. As I grow older all I want is to do the best and be the best at everything I apply my self to. I want to feel accomplished and completely satisfied with no regrets when I decide to retire. I am relentless and have a strong work ethic. 

Interests

  • Adventure Travel
  • Airbrushing and Painting
  • DIY and Home Improvement
  • I like working with my hands and fixing things
  • Auto Repair/Restoration
  • I enjoy cooking for friends and family gatherings
  • Outdoor Recreation

Timeline

Assistant Division Manager

United Parcel Service
09.2018 - 09.2024

Business Manager

UPS
10.2004 - 09.2024

Associate of Science - Sociology

University of New Mexico

Bachelor of Science - Business Management

Thomas Edison State University

Bachelor of Science - Business Management

Cal Coast University

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David Sisneros