Summary
Overview
Work History
Education
Skills
Timeline
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David C. Skinner III

Jacksonville,Florida

Summary

Dedicated and empathetic professional seeking to launch a career as a Customer Relationship Advocate. Strong communication skills with a passion for helping others. Proven ability to build rapport, actively listen, and maintain positive relationships in fast-paced environments. Eager to contribute to customer satisfaction and retention while growing expertise in customer relationship management.

Overview

5
5
years of professional experience

Work History

Extended Day Teacher

J. Allen Axson Elementary School
12.2019 - 05.2025
  • Interacted with 10 teachers and over 200 students daily, maintaining professionalism and encouraging positive attitudes and respect amongst students
  • Resolved parental inquiries concerning students
  • Fostered strong relationships between students, staff and parents
  • Helped resolve students behavioral problems by modeling and reinforcing positive responses
  • Maintained accurate records using Pick My Kid software

Delivery Driver

Kuhn Flowers
02.2021 - 01.2023
  • Handled customer complaints professionally, achieving high satisfaction ratings and repeat business
  • Coordinated and organized flower deliveries, maintaining product quality while meeting tight delivery schedules
  • Managed delivery routes effectively to ensure punctual service and customer satisfaction

Education

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Florida State College of Jacksonville
Jacksonville, Florida

High School Diploma - undefined

University Christian School
Jacksonville, Florida
05.2018

Skills

  • Customer Service Skills:
  • Active listening and empathy
  • Conflict resolution and problem-solving
  • Multi-channel communication (phone, email, chat)
  • Customer needs assessment
  • Technical Skills:
  • CRM software proficiency
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Data entry and record management
  • Interpersonal Skills:
  • Professional communication
  • Team collaboration
  • Adaptability and patience
  • Time management and organization

Timeline

Delivery Driver

Kuhn Flowers
02.2021 - 01.2023

Extended Day Teacher

J. Allen Axson Elementary School
12.2019 - 05.2025

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Florida State College of Jacksonville

High School Diploma - undefined

University Christian School

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David C. Skinner III