David Slagle
Kennewick,WA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Landscaper
Self Employed
Kennewick, WA
04.2020 - 08.2023
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Cut and trimmed lawns using power mowers and edgers.
- Weeded flower beds and vegetable gardens to remove unwanted vegetation.
- Planted trees, shrubs, bushes and flowers in decorative planters and displays.
- Trimmed shrubbery and trees to help plants produce more flowers and fruit to benefit wildlife.
- Maintained and operated lawn care equipment such as mowers, trimmers, edgers, blowers, and hedge clippers.
- Maintained or repaired tools or equipment for safety and longevity.
- Cut grass in even lengths with power mowers or hand shears.
- Raked, mulched and composted leaves.
- Cleaned up debris after completing jobsite tasks.
- Performed preventative maintenance to keep equipment in excellent working condition.
- Cared for lawns by mulching, aerating, weeding or grubbing.
- Ensured proper disposal of all waste generated from job sites.
- Cultivated soil by using rakes, shovels, hoes, trowels or other tools.
Food Delivery Driver
DoorDash
Kennewick, WA
10.2022 - 05.2023
- Carried food in insulated bags to maintain hot or cold temperature.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Collected tips from customers through hands-free electronic methods.
- Utilized GPS navigation systems to find most efficient routes for deliveries.
- Recorded weekly hours and mileage for accurate payment.
- Navigated local streets and highways with ease using GPS system.
- Answered customer inquiries regarding menu items, prices and availability.
- Reviewed orders before and after delivery to verify completeness, correct charges and customer satisfaction.
- Reported delays due to breakdowns, weather or traffic conditions or other emergencies.
- Documented time of delivery to record completion of order.
- Complied with company policies related to safe driving practices and procedures.
- Resolved customers' complaints regarding products or services.
- Answered [Number] calls per shift to assist with customer questions and concerns.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Delivered products to customer locations on time.
- Picked up meals from local restaurants and dropped off at residential and business customer locations.
- Ascertained which routes would provide fastest access to customer sites, allotting for various factors such as weather and road conditions.
- Recorded deliveries and daily sales transactions.
- Provided excellent customer service throughout the delivery process.
- Followed all safety protocols while driving.
- Adhered to local traffic laws at all times while delivering orders to customers.
- Kept accurate logs of all deliveries and trips.
- Processed online payments via credit card, debit card or PayPal.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Education
High School Diploma -
Kennewick High School
Kennewick, WA06-2023
Skills
- Lawn Care
- Planting
- Customer Service
- Jobsite Safety
- Strong Work Ethic
- Site Cleaning and Organization
- Complex Problem-Solving
- Heavy Lifting
- Team Collaboration
- Physically Fit
- Flexible and Adaptable
Affiliations
- Volunteer work at Second Harvest
- Volunteer work for the Catholic Church building access ramps for the elderly
- Played team sports from a young age through High school (Baseball, Basketball and Football)
Certification
- CPR Certification
Timeline
Food Delivery Driver
DoorDash
10.2022 - 05.2023
Landscaper
Self Employed
04.2020 - 08.2023
High School Diploma -
Kennewick High School