Summary
Overview
Work History
Education
Skills
Timeline
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David Smith

San Antonio,TX

Summary

Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.

Overview

9
9
years of professional experience

Work History

Warehouse Manager

Innovative Genomics
San Antonio , Texas
09.2021 - 04.2022
  • Met environmentally controlled warehouse operational needs through smooth staffing and resource allocation.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Coordinated with Lab Technicians to meet projected material needs for PGX, Saliva, UTI, Womens Health, Covid, and fecal tests.
  • Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • oversaw the install and upkeep of Laboratory hoods and workbenches.
  • Managed over 2,000,000 in inventory and 3 employees.

Sr. Warehouse Coordinator

San Antonio, TX
01.2017 - 08.2019
  • Managed quality assurance program including on site evaluations, internal audits, and Technician surveys
  • Supply procurement with multiple vendors overseeing 200k+ in monthly purchases
  • Worked with 700+ technicians to understand requirements and provide exceptional support and service
  • Managed Database and product staging to efficiently transfer items between receiving, storage and distribution locations
  • Work autonomously performing data entry and daily records upkeep to prevent errors in processing and delivery
  • Collaborated with project management teams to provide catered services for clients
  • Utilized Time Management skills to prioritize urgent, pending, and important tasks

Warehouse Field Operator/Store Operator

Google Express
Los Angeles, CA
07.2014 - 07.2016
  • Regularly communicated with corporate to help implement new policies, new SOPs, and protocol to improve daily operations
  • Trained 20+ store and field operators on SOP procedures and store operations
  • Helped troubleshoot store operator/vendor issues (updates, sync issues, calibrated scan-fobs and zebra printers, and internet speed tests)
  • Performed weekly inventory cycle counts utilizing Microsoft Excel and Fishbowl
  • Examined incoming shipments to verify quantity and quality, returning unacceptable shipments to suppliers for refunds or replacement

Manager

Summit Square Collective
Los Angeles, CA
12.2013 - 05.2014
  • Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals and patient specific needs
  • Actively managed workflow operations to exceed service quality and daily established goals
  • Answered an average of 100 calls per day addressing customer inquiries and resolving customer issues in a timely manner

Horticulturist/Receptionist

Field of Greens Collective
Los Angeles, CA
12.2011 - 12.2013
  • Registered 80+ patients daily and managed front office operations
  • Maintained shop files, incoming paperwork, and submitted weekly ads to increase exposure
  • Oversaw inventory and office supply purchases with focus on optimizing cost reduction
  • Answered an average of 100 calls per day by addressing customer inquiries, solving problems, and providing service information.

Stock Control Manager

Tommy Bahama
San Antonio, TX
12.2008 - 06.2010
  • Inventoried warehouse stock on monthly, quarterly and annual basis
  • Scanned and entered new inventory, updated numbers and investigated variances
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability
  • Created, implemented and adjusted SOPs
  • Conducted inventory audits with 99% accuracy following company procedures.

Education

B.A - Major Psychology, Business Administration

The University of Texas At San Antonio
San Antonio, TX
08.2021

Skills

  • 2yrs Data Entry
  • 10yrs Customer service/sales
  • Slack
  • Fishbowl software, LIMS (MRP)
  • Warehouse maintenance
  • Shipping and Receiving Logistics
  • Safety and compliance
  • Records/Inventory control
  • Process improvement (SOP)
  • Stock Rotation (FIFO, Kanban Process)
  • Microsoft Office (Word, Excel, PowerPoint)
  • Google (Docs, Sheets, Drive, Forms)
  • Order pick, pack, processing
  • ERP Systems
  • Internal Audits
  • Hiring and Training

Timeline

Warehouse Manager

Innovative Genomics
09.2021 - 04.2022

Sr. Warehouse Coordinator

01.2017 - 08.2019

Warehouse Field Operator/Store Operator

Google Express
07.2014 - 07.2016

Manager

Summit Square Collective
12.2013 - 05.2014

Horticulturist/Receptionist

Field of Greens Collective
12.2011 - 12.2013

Stock Control Manager

Tommy Bahama
12.2008 - 06.2010

B.A - Major Psychology, Business Administration

The University of Texas At San Antonio

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