David Smith

• Evaluated current service needs and product satisfaction levels with established customers to improve offerings.
• Developed short-term and long-term sales objectives and strategic plans to meet market needs.
• Developed and implemented value-added strategies to increase profitability, expand market share and cement customer relationships.
• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.

• Developed strategic plans for day-to-day financial operations.
• Developed and coached a team of Relationship Bankers as well as a team of Consumer Branch Bankers.
• Retain and expand high-value relationships while conducting client acquisition activity.
• Role was focused on revenue growth, business model execution, sales performance, sound risk practices, and customer satisfaction. Resulted in 12% loan growth and 8% deposit growth year over year.

Deliver knowledgeable advice and solutions, institutionalize client relationships, and optimize revenue opportunities to the Commercial Bank.

• Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
• Exhibit high-degree of credit acumen, partner successfully with credit and compliance partners.
• Function as the central delivery point to clients by executing relationship strategy and working with key business partners to engage expertise.

• Retain and expand high-value relationships while conducting client acquisition activity.
• Increased Commercial Loan Portfolio by 448% and grew Commercial Deposit Portfolio by 178%.
• Delivered knowledgeable advice and solutions to existing and prospective clients.
• Optimized revenue opportunities for the Commercial Bank.

• Translated corporate strategy into actionable plans, holding team accountable for following official sales process and coverage model plan.
• Role was focused on revenue growth, business model execution, sales performance, sound risk practices, and customer satisfaction.
• Provided leadership and support to Business Banking Relationship Managers while building a team-oriented culture of excellence.
• Performed general management duties, exercising usual authority concerning staff, performance appraisals, and promotions.

• Led a network of consumer branches responsible for impacting new revenue generation through identifying customer needs and providing appropriate guidance and perspective about Regions solutions.
• Maintained relationships with Line of Business Partners who assist customers when more complex financial needs are discovered.