David Smith
Miramar,United States
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Dynamic developer committed to optimizing systems performance for reduced operational costs and streamlined workflows. Performs timely software installations and tests alongside routine troubleshooting to facilitate system transitions and minimize downtime. Simplifies complex topics and processes to make technical interactions less intimidating for average users.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Software Developer Freelance
YNOWTD Scheduling
03.2023 - Current
- Scheduling Application performing all CRUD capabilities using ASP.NET MVC, CSS, and SQL in C# and HTML
- Performed Data Entry of 150+ employees schedules for 6 week period.
- Created User ID and Schedule model allowing users to insert, view, delete, and update their information.
- Utilized Interfaces, repository classes, and constructors with IDbConnection for connection to SQL Database.
- Created Methods that utilized Dapper to query database
- Utilized HTML within Index classes and Views.
Software Developer Freelance
Taco Parser
01.2023 - 04.2023
- CSV Parsing and Geolocation TDD Project in C#
- Using logger and TDD to develop, test, and implement parse method, and use GeoCoordinate Class and necessary methods to calculate distance between two points
- Application made in Visual Studio using C#, .NET Core, and xUnit testing Uses a CSV document which lists city and coordinates of different restaurants
- Application splits each line of document into an array ([location name, latitude, longitude]) Test-driven development ensures that invalid and missing data is handled correctly If data is out of bounds or cannot be parsed, then parse method returns null
- Otherwise, latitude and longitude are parsed
- Distance between each pair of coordinates is calculated in order to find the two restaurants furthest apart
Software Developer Freelance
API CALLING
01.2023 - 02.2023
- Called two API's and parsed Java Script information to format a conversation on the command line using quotes
- Using C#, .NET Core
- JSON and an API
- Simulate a conversation between Ron Swanson and Chuck Norris through API calls using the Newtonsoft.JSON NuGet package
- The program will make a call to the Chuck Norris URL and parse the JSON object into a string called ChuckQuote
- The application makes a call to the Ron Swanson API and parses the JSON Array into a string called swansonQuote
Customer Engagement Leader
PetSmart
12.2020 - 01.2023
- KEY ACHIEVEMENTS: -Recognized as a top-performing leader in sales, customer service, and operations, ranking in the top 25% in the district for 2020-2021
- Successfully managed a team of associates and store operations, ensuring exceptional VOC, customer experience and satisfaction
- Developed and maintained positive relationships with key vendors, including Petsmart, clients, in-store associates, Doordash, and other vendors
- Implemented and utilized systems such as Medallia for monitoring customer feedback, SAP for inventory management, Kronos for scheduling and payroll management and more
- Led sales and customer service initiatives, overseeing complex business operations and resolving conflicts to ensure a strong 'voice of the customer
- Experience collaborating with cross-functional teams, managing associates, and fostering positive relationships with stakeholders
- Solved decrease in 'Treats' new customer membership percentage through collecting data from past performance, customer input on Medallia and online, as well as employee input on location and online
- Using Excel functions and as a data visualization tools I Identified patterns, relationships and trends to make data driven decisions on how to improve new member percentage.
People Leader - Associate Lead with Keys
PetSmart
12.2019 - 08.2021
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Recruited top talent to maximize profitability.
Project Manager
Monymusk Advisory
09.2016 - 04.2019
- KEY ACHIEVEMENTS: -Implemented analytical and reporting processes that significantly improved daily operations, leveraging technical expertise to optimize efficiency within the current economic climate
- Identified and implemented essential organizational tools for geographically dispersed teams, developing a flexible and collaborative operational system that enhanced software development and project management workflows
- Demonstrated proficiency in Microsoft Excel for advanced data analysis, pattern recognition, and data-driven decision-making, contributing to the successful completion of complex software projects and improved business outcomes
- Successfully deployed a comprehensive range of web-based data analytics and quantitative tools, empowering the team to make informed decisions and enhancing operational efficiency throughout the software development life cycle
- Developed and deployed customized tools utilizing a variety of platforms, including iCloud, Microsoft Word, Pages, and more, resulting in a significant 26 percent decrease in overdue receivables from clients
- Led strategic initiatives that led to an outstanding 47 percent overall improvement in client satisfaction compared to their expectations.
Diversity and Inclusion Project Manager
International Monetary Fund
08.2018 - 09.2018
- KEY ACHIEVEMENTS: -Developed and implemented a comprehensive diversity hiring pipeline targeting positions ranging from Division Chief for IT Services to risk management Specialists, Procurement Officers, and entry-level social media Staff
- Utilized tailored Boolean search techniques to identify diverse candidates with relevant skill sets, increasing the diversity of the candidate pool for technical roles
- Collaborated with hiring managers and HR teams to ensure the effective integration of diversity and inclusion practices into the recruitment and selection process
- Facilitated the creation of partnerships with external organizations and educational institutions to attract diverse talent and expand the reach of the diversity hiring initiative.
Project Manager
Latmore and Sons Medical Supplies
10.2016 - 09.2018
- KEY ACHIEVEMENTS: -15 percent savings from inventory loss and storage costs
- 22 percent reduction in operational hours and improved risk management through the development of a management information system using excel, a reporting system using power point and introducing the use of the salesforce platform
- Achieved a 15 percent cost savings by implementing inventory loss and storage cost reduction strategies, optimizing supply chain management processes and improving inventory control systems
- Led a project that resulted in a 22 percent reduction in operational hours and enhanced risk management through the development and implementation of a management information system (MIS) using Excel, and a reporting system using PowerPoint
- Provided training and support to team members on the new systems, ensuring smooth adoption and utilization across the organization
- Monitored project progress, tracked milestones, and communicated updates to stakeholders, ensuring transparency and effective project management.
Director of Personal Training
D-Proactive
07.2013 - 09.2015
- KEY ACHIEVEMENT -Successfully secured a contract by presenting a compelling business case, leading to a kickoff meeting and high stakeholder satisfaction
- This allowed me to establish a company that connected with doctors, chiropractors, and physical therapists, creating a system of targeted and tailored programming based on health and fitness assessments for outpatients and clients with injuries
- Developed and implemented a comprehensive system that ensured client understanding and application of prescribed programs, supervised by certified trainers, and aligned with best practices
- Collaborated closely with healthcare professionals and trainers to ensure seamless communication, effective coordination, and optimal client outcomes
- Led a team of certified trainers, providing guidance and supervision to ensure the delivery of high-quality services and adherence to best practices
- Monitored and evaluated program effectiveness, making necessary adjustments to optimize client results and satisfaction.
Client Program Management and ACSM CPT
Bounce Fitness
09.2011 - 07.2013
- KEY ACHIEVEMENT -Successfully rehabilitated all clients through the establishment of clear and realistic goals, set in collaboration with physicians, clients, and trainers
- This allowed for the implementation and management of systems that significantly improved client in and out time by over 50 percent
- Collaborated closely with physicians, clients, and trainers to ensure a comprehensive understanding of client needs, medical requirements, and desired outcomes
- Developed and implemented effective systems and processes that optimized client rehabilitation, including goal tracking, progress monitoring, and feedback mechanisms
- Leveraged project management skills to coordinate resources, track client progress, and ensure efficient and effective program delivery
- Continuously assessed and adjusted program strategies to meet changing client needs and ensure the best possible outcomes.
Education
Software Engineering - C#, SQL, HTML, CSS, JavaScript, & ASP.Net MVC
TrueCoders
Hoover, AL04.2023
Certificate in Project management - Registered PMP test prep, Project Management
University of Maryland Baltimore County
Baltimore12.2018
BS - Kinesiology and Exercise Science
University of Maryland Eastern Shore
Princess Anne, MD05.2010
Skills
- JavaScript
- JSON
- Test-Driven Development
- Dapper ORM
- Front-End Development
- C#
- ASPNET Web API
- NET Core
- Source and Version Control: Git, Github
- SQL
- Project Management
- Data Analysis
- Agile
- Quality Assurance Testing
Certification
- Project Management Professional (PMP), Project Management Institute, 03/01/19, 03/01/25, 2550972
- Software Engineering, TrueCoders, 01/01/23, 04/01/23
Timeline
Software Developer Freelance
YNOWTD Scheduling
03.2023 - Current
Software Developer Freelance
Taco Parser
01.2023 - 04.2023
Software Developer Freelance
API CALLING
01.2023 - 02.2023
Customer Engagement Leader
PetSmart
12.2020 - 01.2023
People Leader - Associate Lead with Keys
PetSmart
12.2019 - 08.2021
Diversity and Inclusion Project Manager
International Monetary Fund
08.2018 - 09.2018
Project Manager
Latmore and Sons Medical Supplies
10.2016 - 09.2018
Project Manager
Monymusk Advisory
09.2016 - 04.2019
Director of Personal Training
D-Proactive
07.2013 - 09.2015
Client Program Management and ACSM CPT
Bounce Fitness
09.2011 - 07.2013
Software Engineering - C#, SQL, HTML, CSS, JavaScript, & ASP.Net MVC
TrueCoders
Certificate in Project management - Registered PMP test prep, Project Management
University of Maryland Baltimore County
BS - Kinesiology and Exercise Science
University of Maryland Eastern Shore