David Smith
Pilot Mountain,NC
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Driven Director with experience planning and coordinating all aspects of productions. Proficient in selecting scripts, coordinating writing and supporting directing and editing. Multifaceted leader with talent orchestrating coordination of all records, plans and personnel to accomplish fast-paced work.
Overview
47
47
years of professional experience
Work History
Domestic Violence & Sexual Assault Program Directo
Yadkin Valley Economic Development District, Inc.
Boonville, North Carolina
10.2021 - Current
- Supervised program and project managers to provide feedback and resolve complex problems.
- Fostered community connections and networks, driving collaborations with local organizations and businesses.
- Facilitated staff meetings and educational work sessions to strengthen staff competencies.
- Created and implemented new policies and procedures for the program.
- Implemented quality assurance protocols to ensure high-quality service delivery.
- Administered budgets and monitored expenditures to keep program operations aligned with budget targets.
- Provided leadership in developing innovative approaches to meet program goals.
- Researched funding opportunities to support program initiatives.
- Arranged fundraisers to source necessary funds for station operations.
- Oversaw administrative support staff to facilitate day-to-day program activities.
- Monitored program operations for compliance with policies and procedures, applicable standards and relevant contractual policy.
- Managed program operations and provided strategic leadership for workers.
- Monitored performance metrics to evaluate effectiveness of programs.
- Compiled reports on program outcomes for internal and external stakeholders.
- Developed strategies to increase public awareness of the organization's services.
- Hired and developed staff members to collaboratively achieve program goals.
Security Guard Officer
Arbor Acres United Methodist Retirement Community
Winston Salem, NC
07.2021 - Current
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Performed routine maintenance checks on alarm systems and surveillance equipment.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Maintained high levels of alertness throughout shifts.
- Attended training sessions to stay up-to-date with industry standards and best practices.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Provided customer service assistance by responding to inquiries from visitors and staff members.
- Provided friendly and professional assistance to employees, visitors and customers.
- Maintained log book entries for all incidents that occurred on duty.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Monitored security cameras to identify and respond to suspicious activity.
- Responded quickly to emergency situations and notified authorities as needed.
Gps Monitoring Installer
Unique Background Solutions
Mount Airy, NC
06.2018 - 10.2021
- Obtained serum or viral swab samples for analysis.
- Responded quickly and professionally to inquiries from customers regarding their test results.
- Counseled individuals to help overcome personal, social or behavioral problems affecting educational or vocational situations.
- Used knowledge of successful crisis intervention techniques and supportive problem-solving to achieve treatment goals.
- Improved outcomes and successes by utilizing multidisciplinary risk identification and management in care planning.
- Educated community members on the dynamics of domestic violence, available resources, and legal rights of victims.
- Served as a liaison between social service agencies and the courts when needed.
- Collaborated with law enforcement personnel to ensure appropriate follow-up actions were taken in cases involving domestic violence.
- Monitored compliance with court orders issued against abusers.
Chief Probation Officer
North Carolina Department of Public Safety
Mount Airy, NC
05.2004 - 12.2017
- Maintained records for all cases handled by the department, including pre-sentence investigations, court reports, discharge summaries and other documents.
- Referred offenders to appropriate community agencies to complete services in compliance with court orders.
- Recommended probation conditions to court, including drug treatment, vocational rehabilitation and mental health programs.
- Arrested and transported probationers and parolees in violation to ensure compliance with court protocol.
- Participated in probable cause and revocation hearings to stay informed of relevant legal processes.
- Advised judges on sentencing recommendations based on offender assessments.
- Ensured compliance with state statutes governing probation practices.
- Checked residential probationers for adherence to curfew and compliance with rules.
- Assisted with case completion by conducting office, home and employment visits to ensure adherence to legal requirements.
- Prepared parole administration documentation with zero discrepancies.
- Monitored offenders' activities regarding fulfillment of court ordered requirements.
- Organized educational and vocational training for offenders to help them reintegrate into society.
- Supervised a team of probation officers ensuring their compliance with applicable laws, regulations and standards.
- Represented the department in court proceedings related to offender violations or appeals.
- Assisted in developing strategies for reducing recidivism among offenders supervised by the department.
- Coordinated with local law enforcement agencies to ensure that appropriate action was taken against those who violated probation or parole conditions.
- Reviewed case files regularly to ensure accuracy of information contained therein.
- Evaluated performance of subordinate staff members through regular meetings and feedback sessions.
- Attended meetings with stakeholders such as prosecutors, defense attorneys and victims' representatives regarding individual cases.
- Established partnerships with social service providers to provide additional resources for offenders under supervision.
- Facilitated communication between various departments within the agency as well as external organizations.
- Developed and implemented probation policies, procedures and programs.
- Participated in community outreach activities aimed at educating citizens about the purpose of probation services.
Adult Probation Officer
NC Department of Public Safety
Mount Airy, NC
08.1989 - 05.2004
- Counseled adult felony offenders with legal, substance abuse, mental health, employment and personal problems.
- Maintained positive relationships with offenders and family members through weekly visits.
- Answered phone calls concerning clients, handled complaints and responded to requests for information.
- Executed pre-sentence and pre-parole investigations.
- Provided guidance and support to probationers in areas such as employment opportunities and educational goals.
- Educated offenders about relevant laws and the consequences associated with violating them.
- Managed full-cycle caseloads, including pretrial, pre-sentence and client supervision.
- Monitored offenders' activities regarding fulfillment of court ordered requirements.
- Enforced restrictions placed on sex offenders by monitoring activities within designated boundaries.
- Assisted probationers with resolving housing, employment and social services problems.
- Maintained detailed records of all contacts with probationers including progress reports, evaluations, and other documents related to their cases.
- Provided resources for victims of crime through referrals for counseling or assistance programs.
- Coordinated with various agencies such as law enforcement, social services providers, mental health professionals, schools, employers, and substance abuse treatment centers to ensure that individuals are receiving appropriate services.
- Prepared parole administration documentation with zero discrepancies.
- Reported unusual conditions and questionable items to supervisor for corrective action.
- Assisted in preparing cases for court hearings by gathering evidence, writing reports, and testifying when necessary.
- Intervened in crisis situations involving parolees in order to protect public safety.
- Referred offenders to appropriate community agencies to complete services in compliance with court orders.
- Participated in probable cause and revocation hearings to stay informed of relevant legal processes.
- Developed and implemented individualized case plans for probationers based on risk assessment information.
- Conducted home visits to ensure that individuals under supervision were following rules and regulations.
- Implemented sanctions for violations of probation terms according to established policies and procedures.
- Supervised adult offenders to monitor compliance with court ordered conditions.
- Arrested and transported probationers and parolees in violation to ensure compliance with court protocol.
- Counseled individuals who have been released from incarceration on how best to reintegrate into society.
- Investigated alleged violations of probation by conducting interviews with witnesses or reviewing evidence.
- Advised judges on sentencing options for offenders based on a variety of factors such as criminal history and likelihood of rehabilitation success.
- Participated in regular meetings with supervisors to discuss caseloads and strategies for handling challenging situations.
- Administered regular drug and alcohol tests and completed DNA indexing for felony offenders.
- Checked residential probationers for adherence to curfew and compliance with rules.
- Monitored compliance with court-ordered conditions such as attending counseling, submitting to drug tests, or completing community service hours.
Mowed Yards
Westfield Baptist Church
Westfield, North Carolina
03.1977 - 11.1982
- Followed safety protocols when operating power tools and machinery.
- Removed brush, limbs and other debris from customers' property at end of jobs.
- Pruned shrubbery and trees, maintaining manicured appearance.
- Performed regular maintenance and repairs on mowers, including oil changes, blade sharpening, and filter cleaning.
- Operated riding mowers and walk-behind mowers on a variety of terrain types.
- Adjusted cutting heights on all types of mowers to meet customer requirements.
- Cut grass, trimmed trees and bushes and blew clippings off pavement.
Education
Bachelor of Science - Criminal Justice
Appalachian State University
Boone, NC12-1988
Skills
- Report Preparation
- Criminal Law Understanding
- Security Procedures Knowledge
- Vigilant and Watchful
- Reliability
- Punctuality
- Personal Security
- Document Preparation
- Complex Problem-Solving
- Work Ethic
- Relationship Building and Management
- Verbal and Written Communication
- Criminal Law
Accomplishments
- Probation/Parole Officer of the Year
- Commendation for Domestic Violence Awareness Month Fundraiser for YVEDDI
Affiliations
- Previous President of Westfield Boosters Club
- Previous President of Pilot Mountain Little League Football and Cheerleader Program
- Volunteer with Youth Sport Programs in Pilot Mountain
- Security Team at Piney Grove Baptist Church
- Past Sunday School Teacher at Westfield Baptist Church
Timeline
Domestic Violence & Sexual Assault Program Directo
Yadkin Valley Economic Development District, Inc.
10.2021 - Current
Security Guard Officer
Arbor Acres United Methodist Retirement Community
07.2021 - Current
Gps Monitoring Installer
Unique Background Solutions
06.2018 - 10.2021
Chief Probation Officer
North Carolina Department of Public Safety
05.2004 - 12.2017
Adult Probation Officer
NC Department of Public Safety
08.1989 - 05.2004
Mowed Yards
Westfield Baptist Church
03.1977 - 11.1982
Bachelor of Science - Criminal Justice
Appalachian State University
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