Results-driven professional with extensive experience in Transportation & Third-Party Logistics Management at Pacific Logistics Corp, recognized for enhancing operational efficiency and team collaboration. Strategic oversight has led to a 20% reduction in expenses while significantly improving client satisfaction through effective KPI Management and Analysis.
Overview
15
15
years of professional experience
Work History
DIRECTOR OF NORTHEAST OPERATIONS
PACIFIC LOGISTICS CORP
Monroe, NJ
08.2022 - 02.2025
Streamlined nationwide FTL and Metro NJ NY cartage operations for high-profile clients such as Nike, Tory Burch, and Chanel.
Optimized operations to enhance client satisfaction, created KPI benchmarks, and saved 20% on payroll expenses after training managers in new processes.
Coordinated communication efforts with NIKE Territory Managers to address transportation needs for 32 stores, resulting in clear directives executed between corporate and store personnel.
Acted as liaison to address operational and technical concerns among stakeholders.
Mediated discrepancies between headquarters' instructions and in-store implementation successfully.
Developed structured procedures to ensure successful rollout of 'Launch' initiatives.
Established effective communication channels linking NIKE management with support representatives.
Established standards for successful support by NIKE and operations.
Created delivery framework to optimize sales by store during product rollouts and replenishment cycles.
Streamlined unloading process to align with specific store delivery timelines.
Devised and applied strategies for cutting costs while upholding service quality.
Executed strategies to optimize team collaboration and efficiency.
Reduced terminal expenses by $150,000 year-over-year through strategic cross-training.
Fostered a collaborative workplace emphasizing teamwork, engagement, and skill advancement.
Established regular individual meetings with managerial staff and colleagues.
Promoted mutual respect and recognition within the team.
Facilitated career advancement of staff by transforming supervisors into managers.
DIRECTOR OF OPERATIONS
FOSDICK FULFILLMENT CORP.
BERLIN, CT
11.2020 - 06.2022
Developed management and operational improvement strategies for DTC Ecomm shipping over 50k orders daily, SLA metrics achieved shipping orders for B2B, Wholesale & Retail Distribution facilities
Scheduled daily teams meeting for business review and open forum for discussion
Resulting in increasing efficiency and reducing errors
Strategic leader for multiple sites, provided support and leadership to managers; created a new pick pull & label system for wholesale B2C B2B orders
Productivity rates increased by 15% by implementing less travel times and bulk pre-pulling of orders
Established utilization of a daily production planner
Manager's use of the KPI metric planner facilitated accurate scheduling of labor daily
Resulted in maintaining KPI standards daily for all order processing and temporary labor cost reductions by 20%
DISTRICT MANAGER
PACIFIC LOGISTICS CORP
JAMESBURG, NJ
11.2017 - 11.2020
Directed EWR Trucking transportation activities managing freight distribution across NYC, BWI, Memphis, and CA.
Constructed highly efficient transport routes through thorough analysis of industry trends and customer requirements.
Sourced information for efficient implementation of routing methods, leading to a $0.02 reduction in cost per lb.