DAVID SOVA
Midland
Summary
Dynamic professional with extensive experience in logistics and hospitality, notably as a Hotel Manager at Tony's Travelers, Inc. Proven track record in enhancing customer service and operational efficiency. Skilled in GPS navigation and time management, ensuring timely deliveries and exceptional guest experiences. Committed to maintaining high safety standards and fostering positive team environments.
Diligent courier with proven track record in efficient and safe transportation. Expertise in route planning and vehicle maintenance, ensuring punctuality and reliability. Demonstrated problem-solving skills and strong attention to detail, enhancing overall service quality.
Experienced with safe and efficient driving practices, ensuring timely deliveries. Utilizes excellent route planning and vehicle maintenance skills to maintain operational efficiency. Track record of reliability and adaptability, consistently meeting transportation demands.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Spark Driver
Walmart
10.2025 - Current
- Delivered goods efficiently to designated locations, ensuring timely and accurate deliveries.
- Inspected vehicles for safety and compliance before each shift, maintaining high operational standards.
- Collaborated with warehouse staff to streamline loading processes, reducing wait times for deliveries.
- Maintained clear communication with dispatch to confirm delivery schedules and route changes.
Uber Delivery Driver
Uber Eats
07.2024 - Current
- Delivered food orders efficiently, ensuring timely and accurate service to customers.
- Navigated routes using GPS technology, optimizing delivery times and reducing wait periods.
- Managed customer interactions professionally, addressing concerns and enhancing overall satisfaction.
- Maintained vehicle cleanliness and functionality, adhering to safety regulations and company standards.
Hotel Manager
Tony's Travelers, Inc.
04.2002 - 07.2019
- Supervised daily hotel operations to ensure exceptional guest experiences.
- Implemented cost-control measures, optimizing budget allocation and resource management.
- Maintained training programs for staff, enhancing service quality and operational efficiency.
- Streamlined booking processes using property management systems to increase occupancy rates.
- Coordinated cross-departmental collaboration to enhance overall service delivery standards.
- Trained new employees, demonstrating best methods for serving clients and guests.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Established a positive work culture that promoted teamwork, collaboration, and employee morale.
- Implemented revenue management strategies to maximize room rates, occupancy levels, and overall profitability.
- Managed hotel operations for seamless functioning, ensuring high levels of efficiency and guest satisfaction.
- Monitored safety procedures to ensure a secure environment for both guests and employees.
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Developed and implemented strategies to optimize operational efficiency and maximize profits.
- Provided services efficiently and with high level of accuracy.
- Provided exceptional service and assistance to guests upon check-in.
- Organized staff training sessions on topics such as effective communication skills, conflict resolution techniques, time management tips.
- Increased customer service ratings through personable service.
- Maintained strict adherence to budgetary guidelines while allocating resources effectively across departments.
- Conducted regular performance reviews, identifying areas for improvement and implementing strategies to address them.
- Maintained compliance with health and safety regulations, ensuring safe environment for both guests and staff.
- Elevated guest satisfaction scores by implementing customer-first service strategy that focused on personalized guest experiences.
- Oversaw daily financial transactions, ensuring accuracy in billing and improving hotel's financial health.
- Streamlined check-in and check-out processes to minimize wait times and improve guest satisfaction.
- Oversaw day-to-day operations of 121-room hotel with staff of 25 employees.
- Established and upheld high standards, promoting great customer service and assistance to guests.
Education
High School Diploma -
Cheboygan Area High School
Cheboygan, MI04-1975
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Safe driving practices
- City and non-city driving
- Flexible schedule
- Punctuality
- GPS and route planning
- Loading and unloading
- Safety protocols
- Traffic law observation
- Vehicle maintenance
- Delivery pickup
Certification
- Drivers License - [Timeframe]
Languages
English
Timeline
Spark Driver
Walmart
10.2025 - Current
Uber Delivery Driver
Uber Eats
07.2024 - Current
Hotel Manager
Tony's Travelers, Inc.
04.2002 - 07.2019
High School Diploma -
Cheboygan Area High School