David Spady
Summary
Seasoned Operations Manager and talented leader with 20+ years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
18
18
years of professional experience
Work History
Operations Manager
Elite Digital Logistics
01.2016 - 01.2024
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Identifying poor performance fields to improve customer service levels resulting in savings of $100K per year.
- Empower employees by coordinating necessary resources to effectively handle needs and achieve objectives.
- Manage Rate Structure/Contracts for NVO Business.
- Improve operational management systems, process, and best practices.
- Perform quality controls and monitor KPIs.
- Mitigated risks across departments through root cause analysis and development of optimal solutions.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
- Optimized supply chain operations through strategic vendor partnerships and efficient logistics planning.
- Developed systems and procedures to improve operational quality and team efficiency.
Logistics Coordinator
Agar Corporation Inc.
09.2015 - 01.2016
- Enhanced supply chain efficiency by optimizing shipping schedules and routes.
- Streamlined inventory management for reduced waste and improved cost control.
- Assign all orders to proper freight forwarder.
- Ensure all shipments have been processed accurately within SAP.
- Maintain all daily shipments that are shipped from the warehouse.
- Packing MPFM and OW monitors.
Manager of Strategic Accounts
BDP International Inc.
06.2006 - 08.2015
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Create strong relationships based on trust, integrity, and customer satisfaction to drive sales and repeat business.
- Monthly KPI Reporting, Carrier Stewardship, GAP Studies.
- Accomplished multiple tasks within established timeframes.
Education
High School Diploma -
Westfield High School
Houston, TX05.2004
Skills
- Business Development
- KPI tracking
- Maintenance Planning
- Process Improvement
- Strategic Planning
- Experienced Project Leader
- Process Optimization
- Proficient in Microsoft Office
Timeline
Operations Manager
Elite Digital Logistics
01.2016 - 01.2024
Logistics Coordinator
Agar Corporation Inc.
09.2015 - 01.2016
Manager of Strategic Accounts
BDP International Inc.
06.2006 - 08.2015
High School Diploma -
Westfield High School
Similar Profiles
RUHBINI WHITIRUHBINI WHITI
Team Lead cum Customer service at Elite Digital LogisticsTeam Lead cum Customer service at Elite Digital Logistics
Danny JacksonDanny Jackson
Appliance service technician at elite digital appliancesAppliance service technician at elite digital appliances
Lalitha D/O BalanLalitha D/O Balan
Senior Logistics Assistant at Elite Digital LogisticSenior Logistics Assistant at Elite Digital Logistic