PowerAutomate Cloud Workflows
David Spina-Thomas
Hospitality and Workplace Experience
Revere,Massachusetts
Hospitality is about making people feel seen and understood and having a sense of belonging.
Summary
I'm a goal-driven team player who thrives in fast-paced environments. Whether it's working with clients, travelers, staff, or executives, I excel at handling diverse needs efficiently. My background spans several high-expectation industries, where I've consistently delivered results.
Skills
- Microsoft 365 Proficiency
- Knowledge Management
- Training and Employee Development
- Ability to Become Subject Matter Expert
- Procurement
- Business Relationship Management
- Operations Management
- Regulatory Compliance
Work History
Hospitality Manager
Sodexo
03.2022 - Current
- Launched a new department withing 2 months of client ask
- Re-graded to a higher title based on increasing managed labor volume by an additional 200%
- Built custom workflows using Microsoft Power Automate, creating a customized employee and client experience
- Created Sharepoint sites for each team to automate processes and lead teams
- Managed Sanofi internal communications app for 3,000 users
- Traveled to multiple locations in MA and NJ to lead a custom hospitality manager development training created with my Director
- Served as organization ambassador at charity events
- Created custom site tour program for new employees, patients, executives, and key opinion leaders
Travel Coordinator
SmartLabs
08.2022 - 03.2023
- Verify and finalize arrangements to deliver smooth and efficient travel for employees, executives, and investors.
- Continuously strengthen relationships with international partners through effective communication and active listening.
- Educate employees on corporate travel policies and procedures.
- Reserve airline, car and hotel tickets for employees.
- Supervise payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Opened, furnished, and manage five corporate apartments in San Francisco and Cambridge.
- Created tracking system for reporting occupancy levels and costs to assist senior leaders in strategic decision-making
Community Specialist
SmartLabs
06.2020 - 08.2022
- Achieved highest departmental net promoter scores within company for 6 quarters above 90%
- Documented and analyzed performance of hospitality programs in order to make proactive decisions about services.
- Collaborated with Account Management, IT, Facilities, and Environmental Health & Safety to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Developed SOPs adopted company-wide for customer service, event planning, site tours, and internal professional development series.
Purchasing Agent
Aloft Boston And Element Seaport Hotels
05.2017 - 03.2020
- Oversaw financial administration and managed food, beverage, and operating supply inventories while selecting and monitoring vendors.
- Collaborated with internal departments to identify and manage demand for material and services.
- Sourced and qualified bidders, obtained favorable pricing and finalized contracts.
- Performed monthly reconciliation of open purchasing orders.
- Received, inspected, and matched purchase orders and invoices with Finance Department
Sous Chef
W Hotel
06.2012 - 05.2017
- Managed 20+ union kitchen and dish staff including schedules, training, coaching and counseling, and development.
- Oversaw $2M+ Budget; reduced food cost from 35% to 29%
- Directly oversaw EcoSure and regulatory compliance.
- Managed employee and food safety programs including preparation of HACCP plans.
- Provide cross-functional training to Front of House Staff Work directly and discretely with high-profile clientele including performers, musicians, athletes, and political leaders.
- Trained under two "Top Chef" contestants and served food from recipes curated by Michelin Star Chef, Jean-Georges Vongerichten.
Education
Associate of Applied Science - Culinary Arts
05.2009
- Bronze Leaf Award for Culinary Coursework
- 1st Place, New Jersey State Championship Culinary Arts Competition, Skills USA 2009
- 8th Place Skills USA National Culinary Arts Competition in Kansas City, MO 2009
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Travel Coordinator - SmartLabs
08.2022 - 03.2023
Hospitality Manager - Sodexo
03.2022 - Current
Community Specialist - SmartLabs
06.2020 - 08.2022
Purchasing Agent - Aloft Boston And Element Seaport Hotels
05.2017 - 03.2020
Sous Chef - W Hotel
06.2012 - 05.2017
Brookdale Community College Culinary Center - Associate of Applied Science, Culinary Arts
Accomplishments
- Promoted within the first 6 months with Sodexo
- No. 1 ranking on internal employee recognition platform at SmartLabs, Feb 2022 - March 2023
- Employee of the Month, Aloft Hotel Seaport Boston, December 2016
- Leader of the Quarter, W Hotel Boston, Q3 2013
Awards
- No. 1 ranking on internal recognition platform at SmartLabs, Feb 2022 - March 2023
- Employee of the Month, Aloft Hotel Seaport Boston, December 2016
- Leader of the Quarter, W Hotel Boston, Q3 2013
Software
SharePoint Site Management
Canva
LLMs
Zendesk
Slack
Work Preference
Work Type
Full TimeInterests
Building Computers
Cooking
Hiking
AI
Dogs
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