David Squire
Westcliffe,CO
Summary
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
9
9
years of professional experience
Work History
Manager
Native Woods Garden Center
03.2017 - Current
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Implemented marketing campaigns that boosted brand awareness and generated significant sales leads.
- Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Onboarded new employees with training and new hire documentation.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Cultivated positive rapport with fellow employees to boost company morale.
Restaurant Waiter/Bartender
The Letter Drop Inn
10.2016 - 12.2016
- Enhanced customer dining experience by providing exceptional service and anticipating guest needs.
- Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
- Successfully resolved customer complaints, ensuring satisfaction and maintaining a positive atmosphere.
- Collaborated with kitchen staff to ensure timely and accurate order delivery for guest satisfaction.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Contributed to efficient restaurant operations by assisting in bussing tables during peak hours.
- Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests needs.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Cultivated warm relationships with regular customers.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Informed customers about daily and seasonal specials.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
- Met with chef to review daily specials and menu changes.
- Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Served high customer volumes during special events, nights, and weekends.
- Answered customers' questions, recommended items, and recorded order information.
General Laborer
Rick's Trees
04.2016 - 12.2016
- Operated heavy equipment safely to transport materials and complete tasks as required.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Assisted in the successful completion of various construction projects through diligent labor and attention to detail.
- Aided in accurate measurements and layout work, ensuring precision during project execution and minimizing rework.
- Successfully dug and planted trees.
- Landscaping layout and execution including, planting plants, trees, building garden boxes, greenhouses and spreading rock and setting large boulders and stones.
- Operated chainsaw and heavy equipment for fire mitigation services.
Manager
Sangre Distilleries
12.2014 - 10.2015
- Followed recipes for award winning, hand crafted spirits.
- Successfully followed federal regulations for quality work environment standards.
- Developed successful labeling for award winning spirits.
- Responsible for maintaining bottling standards including spirit strength and volume as well as flavoring consistency.
- Led sales and distribution team for statewide product availability.
- Engineered product tastings and developed cocktails to promote sales and suggested helpful ways in which to engage customers in trying new cocktails.
- Developed website for increased online visibility and marketing as well as to inform customers about product information.
- Extensive travel interacting with clientele from high-end bars and stores to small town pubs and stores.
Education
High School Diploma -
Custer County Consolidated Schools
Westcliffe, COSkills
- Business Development
- Operations Management
- Financial Management
- Staff Development
- Customer Relationship Management
- Problem Solving
- Quality Assurance
- Interpersonal Relations
- Professional and Courteous
Timeline
Manager
Native Woods Garden Center
03.2017 - Current
Restaurant Waiter/Bartender
The Letter Drop Inn
10.2016 - 12.2016
General Laborer
Rick's Trees
04.2016 - 12.2016
Manager
Sangre Distilleries
12.2014 - 10.2015
High School Diploma -
Custer County Consolidated Schools