I have been a Correctional Officer for thirteen years, I have dealt with a lot of stressful situations, with sound judgment and critical thinking to come out on top of the situation. I went to college for landscaping for three semesters, so I know some about plants. In my free time I raise a family, livestock, and a garden.
Overview
19
19
years of professional experience
Work History
Correctional Officer
Florida Department Of Corrections
10.2010 - Current
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Conducted routine and emergency head counts.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Interviewed inmates to obtain information and assess needs.
Enforced rules and regulations to maintain order among inmates.
Conducted security checks of inmates and living areas.
Prepared reports to document incidents and violations.
DirecTV Tech Support
Sitel
06.2008 - 07.2009
Troubleshot and diagnosed problems to accurately resolve wide range of technical issues.
Trained users on how to operate components and systems.
Walked individuals through basic troubleshooting tasks.
Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
Cashier
Burger King
12.2007 - 06.2008
Greeted customers entering store and responded promptly to customer needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Tallied cash drawer at beginning and end of each work shift.
Maintained current knowledge of store promotions and highlighted sales to customers.
Stocker/ Cashier
S&S Convenient Store
05.2004 - 11.2007
Greeted customers entering store and responded promptly to customer needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Restocked and organized merchandise in front lanes.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Learned duties for various positions and provided backup at key times.
Checked personal identifications during alcohol and tobacco sales.
SENIOR HVAC REFRIGERATION MECHANIC at Florida Department Of Corrections / WALTON C ISENIOR HVAC REFRIGERATION MECHANIC at Florida Department Of Corrections / WALTON C I