David Starnes
Pinson,AL
Summary
Dynamic Install Manager with 25 years of experience at Surfaces Construction Group, excelling in scheduling coordination and workflow optimization. Proven track record in enhancing customer satisfaction through effective team collaboration and quality installations. Skilled in tile, hardwood, and granite installation, with a strong focus on problem-solving and relationship building.
Overview
8
8
years of professional experience
Work History
Install Manager
Surfaces Construction Group
01.2023 - Current
- Oversaw installation processes ensuring compliance with safety regulations and project specifications.
- Coordinated schedules and resources for multiple installation projects to optimize workflow efficiency.
- Trained and mentored junior staff in installation techniques and best practices to enhance team performance.
- Evaluated project progress, identifying challenges and implementing solutions to maintain timelines.
- Collaborated with clients to assess needs, providing tailored solutions that improved customer satisfaction.
- Implemented quality control measures during installations, reducing errors and enhancing overall output quality.
- Managed inventory of materials and tools, ensuring availability for timely project execution.
- Used hand tools, power drills, multi-meters and watt meters.
- Utilized [Software] to maintain and update customer information, repair logs and inventory.
- Met with customers onsite to develop installation strategy and coordinated with staff to facilitate access to product locations.
- Established and maintained relationships with vendors to source affordable and high quality materials and equipment for construction projects.
- Increased customer satisfaction by providing timely and efficient installations of various systems.
- Managed scheduling of installation projects, effectively coordinating resources to meet deadlines while minimizing downtime for clients.
- Led diverse teams across multiple locations in successful completion of complex installation projects.
Installer
HCR Cabinets
03.2022 - 01.2023
- Installed cabinets and countertops, ensuring quality craftsmanship and adherence to design specifications.
- Collaborated with team members to streamline installation processes, enhancing workflow efficiency.
- Trained new installers on best practices for safety and effective use of tools and materials.
- Conducted site assessments to determine project requirements and prepare for installations.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Calculated materials and time needed for each job.
- Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
Installer Manager
Koller Interiors
12.2017 - 02.2022
- Installed various types of flooring, including hardwood, laminate, and vinyl, ensuring quality craftsmanship.
- Prepared subfloors by leveling surfaces and addressing imperfections for optimal flooring installation.
- Operated power tools and equipment safely during installation processes to maintain workplace safety standards.
- Trained and mentored junior installers on proper techniques and best practices for flooring applications.
- Collaborated with project managers to assess project requirements and develop efficient installation plans.
- Streamlined workflow processes by implementing new techniques that reduced installation time while maintaining quality standards.
- Cut and trimmed flooring to fit around obstacles and within tight spaces.
- Maintained clean job sites by disposing of debris responsibly and organizing tools for efficient workflow.
- Completed complex flooring projects within the given deadlines, ensuring client satisfaction and repeat business.
- Reduced material wastage by accurately measuring and cutting flooring materials according to project specifications.
- Improved flooring installation quality by using precision tools and techniques.
- Streamlined installation process, using advanced tools and equipment to increase speed and accuracy.
- Worked with different adhesives to join foundation, flooring, and wall materials.
- Operated hand tools and machines to cut material and achieve proper fit around obstructions.
- Achieved high level of precision in tile laying, resulting in consistently positive feedback from clients.
- Increased repeat business by establishing trust through transparent communication and reliable service delivery.
- Collaborated with team members to efficiently complete large-scale commercial flooring installations.
- Mentored junior team members on best practices for flooring installation – sharing expertise and fostering a collaborative work environment.
Education
High School Diploma -
Tarrant High School
Tarrant, AL05-1982
Skills
- Scheduling coordination
- Workflow optimization
- Installation supervision
- Teamwork and collaboration
- Hardworking and reliable
- Customer service
- Problem-solving
- Time management
- Attention to detail
- installing tile, harwood and granite for 25 years
- Multitasking Abilities
- commercial and residential glass installation
- Reliability
- Relationship building
- Site management
- Team building
- Labor management
- Self motivation
- Measurements and calculations
- Client relations
- Conflict resolution
- Professionalism
- Schedule management
- Operations oversight
Timeline
Install Manager
Surfaces Construction Group
01.2023 - Current
Installer
HCR Cabinets
03.2022 - 01.2023
Installer Manager
Koller Interiors
12.2017 - 02.2022
High School Diploma -
Tarrant High School