DAVID STATEN
Columbus,OH
Summary
Results-driven business and strategy professional with experience managing major brand partnerships, analyzing performance, and driving business growth through data-informed decision making. Skilled in relationship management, strategic planning, executive presentations, and cross-functional collaboration. Proven track record of delivering high-impact initiatives while working with nationally recognized brands, with a passion for sports, talent representation, business development, and helping clients maximize opportunities both on and off the field.
Overview
10
10
years of professional experience
Work History
Analyst II – Credit Management (Underwriting)
Bread Financial (Alliance Data)
Columbus, Ohio
04.2021 - Current
- Managed strategic business initiatives across high-profile partner brands including NFL, PlayStation, Burlington, Express, GameStop, and B&H Photo.
- Developed data-driven growth strategies balancing profitability, long-term relationship value, and risk across multi-million-dollar business portfolios.
- Led analytical projects that identified growth opportunities, improved performance, and influenced executive-level business decisions.
- Designed and evaluated competitive testing strategies to optimize customer acquisition, retention, and overall portfolio performance.
- Presented strategic recommendations and performance insights to senior leadership and cross-functional stakeholders.
- Collaborated with executives, marketing, finance, analytics, and operations teams to execute large-scale business initiatives.
- Utilized SQL and Dataiku to analyze large datasets, uncover market trends, and support high-impact business decisions.
- Managed performance metrics, forecasting, and strategic planning for nationally recognized brands.
- Contributed to initiatives that generated hundreds of millions of dollars in portfolio growth while strengthening long-term business partnerships.
- Built expertise in negotiation, relationship management, strategic planning, and performance analysis in a fast-paced, results-driven environment.
Escalation Specialist
Bread Financial (Alliance Data)
06.2020 - 04.2021
- Managed customer inquiries and account issues while providing professional service in a fast-paced, high-volume environment.
- Resolved customer concerns through effective communication, critical thinking, and a customer-first approach.
- Strengthened relationship management and conflict resolution skills by delivering prompt, accurate support to customers
Hardship Specialist
Alliance Data
05.2018 - 06.2020
- Assisted customers experiencing financial hardship through payment solutions and account management programs.
Residential Repair Technician
S&S; Investments
05.2016 - 08.2016
- Managed residential renovation and maintenance projects while building strong client relationships through professionalism, communication, and reliable service.Coordinated project timelines, prioritized multiple responsibilities, and consistently delivered high-quality results in fast-paced environments.
Developed problem-solving and negotiation skills by identifying client needs and providing effective solutions.
Education
Business Studies
Columbus State Community College
Skills
- Strategic Planning
- Business Development
- Market & Performance Analysis
- Data Analysis (SQL, Dataiku, Microsoft Excel)
- Decision-Making & Problem Solving
- Client Relationship Management
- Stakeholder Management
- Cross-Functional Collaboration
Business Strategy & Analytics
Client & Relationship Management
- Communication & Negotiation
- Conflict Resolution
- Customer Experience
- Executive Presentations
- Project Coordination
- Performance Tracking & Reporting
- Process Improvement
- Strategic Initiative Execution
- Brand Partnership Support
Leadership & Operations
Timeline
Analyst II – Credit Management (Underwriting)
Bread Financial (Alliance Data)
04.2021 - Current
Escalation Specialist
Bread Financial (Alliance Data)
06.2020 - 04.2021
Hardship Specialist
Alliance Data
05.2018 - 06.2020
Residential Repair Technician
S&S; Investments
05.2016 - 08.2016
Business Studies
Columbus State Community College