Mobile Phone Salesman
Premium Retail Services, LLC
Harrison, AR
12.2024 - 05.2025
- Assisted customers in selecting appropriate products for their needs.
- Responded promptly to customer inquiries regarding product availability.
- Collaborated with marketing teams to develop promotional campaigns targeting potential customers.
- Developed relationships with potential clients through phone calls and emails.
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
- Generated reports on sales performance metrics such as total number of calls made daily, weekly, monthly, conversion rate.
- Identified cross-selling opportunities by offering additional products or services that meet customer needs.
- Greeted customers and answered questions about products and services.
- Participated in training sessions to stay up-to-date on new products and promotions.
- Demonstrated how to use products over the phone or via video call.
- Provided technical support when needed to resolve customer issues quickly.
- Explained product features, benefits, and pricing options to customers.
- Recognized signs of customer dissatisfaction and acted accordingly to retain them as loyal customers.
- Analyzed sales data to identify trends and opportunities for growth.
- Adhered strictly to company policies related to telephone etiquette and conduct.
- Encouraged existing customers to make repeat purchases by providing discounts or special offers.
- Followed up with leads generated from online campaigns or referrals from other departments.
- Handled inbound telephone calls from interested customers.
- Followed up on sales leads through outbound calling.
- Provided timely, courteous, and knowledgeable responses to information requests.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
- Documented sales call data in company software.
- Cross-sold additional products and services to purchasing customers.
- Achieved established sales targets by generating new customer accounts.
- Developed new leads each day at or above quotas.
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
- Collaborated with new customers to give details about company offerings.
