Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
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David Stern

David Stern

St. Cloud,FL

Summary

Enhance team member service standards and performance to boost productivity and exceed company goals. Dedicated to enhancing customer loyalty and strengthening sales with good merchandising and inventory management skills. Forward-thinking leader experienced in mediating conflicts, making sound decisions and multitasking in fast-paced environments.

Ambitious Managing Director with excellent communication and business skills. Highly effective at promoting positive relationships and building capable teams. Track record of improving overall operations, reducing overhead and increasing corporate value.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Produce Manager

Publix Super Markets Inc
Orlando, FL
11.2016 - Current
  • Strengthened profits by reducing waste, controlling shrinkage and increasing team efficiency with optimized workflows.
  • Coached and mentored new team members.
  • Planned attractive produce displays, using color and texture to enhance.
  • Maintained produce display, and prep and storage areas in clean and orderly condition.
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Managed team of 11 staff in produce department generating more than $400,000 in monthly revenue.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Devised processes to boost long-term business success and increase profit levels.

Kitchen Manager

BJ's Restaurant & Brewhouse
Orlando, FL
07.2010 - 07.2015
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Checked and tested foods to verify quality and temperature.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Developed kitchen staff through training, disciplinary action and performance reviews.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Followed standardized recipes set by Chef for production of lunch and dinner meals.
  • Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining Number% accuracy.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Increased kitchen efficiency 20% by streamlining processes, reducing waste and mentoring team members on proper procedures.

Restaurant Manager

Chili's Bar And Grill
St. Cloud, FL
08.2005 - 07.2010
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained and supervised staff.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Led and directed team members on effective methods, operations and procedures.
  • Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Maintained safe working and guest environment to reduce risk of injury and accidents.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Created fun team building activities to engage staff in up-selling to meet revenue targets.
  • Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
  • Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
  • Actively participated in ongoing customer service programs to build sales and rapport in community.
  • Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
  • Carefully developed lucrative annual food and beverage marketing plan and strict budget to maximize profits.
  • Promoted business through participation in and sponsorship of community events.

Education

Culinary/ Restaurant And Hotel Management - Culinary/ Restaurant And Hotel Management

The Art Institute of Fort Lauderdale Inc
Fort Lauderdale, FL
09.1999

Skills

  • Credit Card Transaction Processing
  • Finance and Accounting Oversight
  • Quality Control Analysis
  • Management Training
  • Sales Tracking
  • Human Resources Oversight
  • Display Production
  • Maintaining Clean Work Areas
  • Department Oversight
  • Disciplinary Action
  • Problem Anticipation and Resolution
  • Administrative Management
  • Records Organization and Management
  • Hiring and Onboarding
  • Employee Performance Evaluations
  • Performance Monitoring and Evaluation
  • Special Assignments
  • Performance Metrics Analysis
  • Policy Development and Enforcement
  • Profit and Loss Accountability
  • POS Inventory System Operation
  • Team Goals
  • Inventory Control Procedures
  • Corrective Actions
  • Financial Statement Review
  • Strategic Decision-Making
  • Compliance Requirements
  • Information Security
  • Customer Relations
  • Money Handling
  • Inventory Tracking and Management
  • P&L Administration
  • Payroll Administration and Timekeeping
  • Business Forecasting

Certification

Florida food safety manager

Adult and pediatric CPR/AED

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Produce Manager

Publix Super Markets Inc
11.2016 - Current

Kitchen Manager

BJ's Restaurant & Brewhouse
07.2010 - 07.2015

Restaurant Manager

Chili's Bar And Grill
08.2005 - 07.2010

Culinary/ Restaurant And Hotel Management - Culinary/ Restaurant And Hotel Management

The Art Institute of Fort Lauderdale Inc

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David Stern