Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

David Stocklin

Stanwood

Summary

Strategic Technical Manager possessing years of IT team management, network engineering, and user support. Aiming to leverage advanced knowledge of process improvement development and implementation to add value to the Teague IT Team and stakeholders.

Overview

34
34
years of professional experience
1
1
Certification

Work History

I.T. Chief / Team Lead

NOAA/NOS/Office of Response and Restoration
02.2020 - Current
  • Director of I.T. for the Office of Response and Restoration, a Program Office in the National Oceanic and Atmospheric Administration under the National Ocean Service.
  • Oversee and manage I.T. projects and initiatives across the organization.
  • Work closely with various teams within the I.T. infrastructure to meet business requirements while working together as a team to achieve business goals.
  • Lead the I.T. team, including Help Desk, System Administration and Networking groups, to design, test and implement modernization actions.
  • Lead efforts to migrate all systems and services to a cloud environment (AWS) for cost savings, service stability and resilience, scalability, and flexibility to meet the needs of the Organization.
  • Evaluate traditional services and implementations and developed a plan to increase capabilities while reducing overhead and costs.
  • Track budget vs need across the organization from a technology standpoint. Work with stakeholders and senior management to develop a five-year plan of modernization and capability improvements including staffing and budgetary implications.
  • Track security compliance, implemented improved processes and procedures associated with exploits and vulnerabilities, and maintain an appropriate balance of security and functionality.
  • Structure the team to provide excellent support and innovative planning, moving I.T. into a business asset instead of a financial drain.
  • Manage the I.T. Staff, identifying outstanding work and areas for improvement while understanding that the Helpdesk, System Administration and Network staff are the subject matter experts and relying on their expertise to provide the business with the best possible support and architecture to succeed.

Enterprise Architect / Team Lead

Genwest Systems Inc.
04.2004 - 02.2020
  • Design solutions for modern and legacy applications.
  • Work effectively in an agile environment to maintain efficient project work.
  • Manage projects from concept to completion while managing outside vendors, technical solutions and team member involvement and priorities.
  • Provide design and implementation services to OR&R to assist in growing their infrastructure to support new operations and services to staff and clients.
  • Managed technical implementation and system design for new OR&R facility in Mobile, AL. Specified equipment, designed infrastructure, and managed required resources and technical staff. Provided Mobile, AL technical staff with tools, training and access required to perform their duties on-site.
  • Manage major I.T. implementation projects including allocating resources and staff, developing metrics and milestones, providing project updates and status, reporting on results and providing feedback and improvement recommendations at completion of these projects.
  • Work closely with the I.T. team to design, develop and deploy a modern, redundant Continuity of Operations (COOP) solution for the Office of Response and Restoration.
  • Specify and recommend network and infrastructure equipment and services to handle future I.T. needs and traffic loads within OR&R as well as other NOS offices serviced by BSG.
  • Conduct procurement evaluations and documentation for acquisition of I.T. products and services.
  • Develop and implement security posture for network and infrastructure elements deployed within the OR&R I.T. system.
  • Implement, as part of the OR&R Infrastructure Team, additional policies, procedures and security related controls across the infrastructure to comply with NIST, NOS, NOAA, and DOC requirements and guidelines.
  • Monitor the entire infrastructure for operational production and technical faults.
  • Determine resource needs and staff requirements for implementation projects and drive the group to produce results within the specified schedule.
  • Work closely with OR&R Federal staff to develop policy and procedure for I.T. management and asset tracking.
  • Manage relationships with multiple Program Offices such as PMEL, OCS, CO-OPS, and AAMB to better position OR&R I.T. services in Seattle, Mobile and Silver Spring.

I.T. Director

BBFM Inc.
04.2001 - 02.2003
  • Worked with the Owner and Business Managers to develop I.T. strategies, improve operations and provide creative talent with cutting edge technical tools and data services to streamline the workflow of a fast-paced, production-oriented advertising firm.
  • Responsible for the entire I.T. infrastructure design and implementation, as well as repair and upgrades, for offices in Seattle and Los Angeles including WAN connectivity, vendor and customer extranet services and complex authentication strategies for customer portal access to digital assets.
  • Monitored social media and online sources for advertising technical trends.

Network Manager/Engineer

Warranty & Financial Systems
09.1998 - 04.2001
  • Managed quality assurance program including on site evaluations, internal audits and employee feedback for all call-center locations.
  • Developed team communications and information for the organization's expansion requirements.
  • Supervised four technical positions in providing quality voice and data solutions for call center locations in multiple geographic regions.
  • Worked directly with the CEO to resolve technical and employee issues, improve operations and provide functional, stable, and flexible technical solutions for a dynamic, fast-paced environment.
  • Updated department documentation such as license databases, infrastructure maps and FAQs to maintain consistent response levels.
  • Worked directly with the technical staff to clarify misunderstood directions and resolve conflicts affecting performance.

Service Department Manager

Computer Stores Northwest
02.1992 - 09.1998
  • Worked with Executive Management to resolve employee production issues, improve operations and provide exceptional customer service.
  • Supervised 8 Service Technicians in providing excellent customer service to walk-in customers, businesses and school districts requiring assistance for I.T. infrastructure, implementation and various other technology related issues.
  • Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
  • Assessed employee work and conducted performance reviews utilizing team member and customer feedback as well as production metrics related to project and operational task completion.
  • Evaluated final results to determine quality levels and isolate root causes of any identified faults.

Education

General Studies

Western Washington University
Bellingham, WA

Skills

  • Oral and written communication
  • Risk management
  • Team leadership
  • Project management
  • Planning and implementation
  • Enterprise technologies
  • Attention to detail
  • Conflict resolution
  • Customer focus
  • Infrastructure design and innovation

Certification

  • Apple Certifications
  • Solaris Certification
  • Novell Certification
  • Cisco CCNA
  • A+ Certification
  • SPLUNK Certification Training

Timeline

I.T. Chief / Team Lead

NOAA/NOS/Office of Response and Restoration
02.2020 - Current

Enterprise Architect / Team Lead

Genwest Systems Inc.
04.2004 - 02.2020

I.T. Director

BBFM Inc.
04.2001 - 02.2003

Network Manager/Engineer

Warranty & Financial Systems
09.1998 - 04.2001

Service Department Manager

Computer Stores Northwest
02.1992 - 09.1998

General Studies

Western Washington University

Similar Profiles

CREATE PROFILE