David Story
Scottsdale,AZ
Summary
Motivated business professional bringing 14 years of plumbing industry experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Commercial Plumber
RKS Plumbing & Mechanical
Glendale, AZ
03.2024 - Current
- Improved project efficiency by accurately interpreting blueprints and specifications for commercial plumbing systems.
- Streamlined workflow with proper installation, maintenance, and repair of commercial plumbing fixtures and equipment.
- Ensured safety compliance by adhering to building codes, regulations, and industry best practices.
- Completed projects on time by effectively managing workload, prioritizing tasks, and delegating responsibilities as needed.
- Assisted in training new plumbers in company policies, procedures, safety guidelines, and job site etiquette resulting in a skilled workforce.
- Filled pipe systems with water and air to determine location of leaks.
Residential Plumber/owner
Pac West Pipeworks LLC
Tacoma, WA
01.2019 - 05.2023
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Scheduled and bid all projects
- Ability to diagnose and repair most plumbing issues
- Versed in UPC plumbing code
- Able to rough in and trim any residential project
- Able to pass plumbing inspections
- Can size home for gas, waste, venting, water and sewer
- Improved residential plumbing systems by diagnosing and repairing various types of issues, including leaks, clogs, and faulty fixtures.
- Enhanced customer satisfaction by providing timely and efficient service for emergency repairs.
- Reduced callbacks by thoroughly testing installed or repaired plumbing fixtures before leaving the job site.
- Utilized advanced diagnostic tools to quickly identify and resolve complex plumbing issues in residential settings.
- Provided exceptional customer service by addressing client concerns promptly and professionally during all stages of the project.
Plumber
2 Sons Plumbing
Seattle, WA
04.2013 - 12.2018
- Improved customer satisfaction by efficiently diagnosing and repairing plumbing issues in residential and commercial properties.
- Reduced water waste for clients by installing eco-friendly fixtures and appliances.
- Enhanced team productivity with effective communication and collaboration during complex projects.
- Increased client retention, providing exceptional customer service through timely project completion.
Sewer Technician
Southwest Plumbing
Seattle, WA
04.2012 - 04.2013
- Enhanced the efficiency of sewer maintenance by conducting regular inspections and identifying potential issues.
- Reduced blockages in the sewer system by performing routine cleaning and removing debris from pipelines.
- Ensured timely repairs for damaged infrastructure by accurately diagnosing problems and coordinating with other team members.
- Maintained a safe working environment during sewer operations by adhering to safety protocols and guidelines.
Education
Automotive Technology - Automotive Mechanics
Denver Automotive And Diesel College
Denver, CO06.2008
High School Diploma -
Excelsior High School
Washougal, WA06.2001
Skills
- Business Management
- Marketing
- Negotiation
- Project Management
- Customer Relations
- Bidding Processes
- Small Business Operations
- Organizational Skills
- Problem Solving
- Technical Expertise
- Customer Service
- Budget Control
- Work Planning and Prioritization
- Driven and Determined
- Attention to Detail
Certification
- Licensed resedential plumber
Timeline
Commercial Plumber
RKS Plumbing & Mechanical
03.2024 - Current
Residential Plumber/owner
Pac West Pipeworks LLC
01.2019 - 05.2023
Plumber
2 Sons Plumbing
04.2013 - 12.2018
Sewer Technician
Southwest Plumbing
04.2012 - 04.2013
Automotive Technology - Automotive Mechanics
Denver Automotive And Diesel College
High School Diploma -
Excelsior High School