Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

David Strickland

Richmond

Summary

Dynamic customer service professional with extensive experience at CVS, excelling in cash handling and quality control. Proven ability to enhance customer satisfaction through effective problem resolution and team collaboration. Skilled in inventory management and food safety, consistently achieving service goals while maintaining high standards of cleanliness and efficiency.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Front Desk 3rd shift

Planet Fitness
Indianapolis
02.2025 - 08.2025
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Completed day-to-day duties accurately and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.

Line Cook, Closer

Bowl 32
Noblesville
11.2024 - 01.2025
  • Maintained cleanliness of kitchen equipment and work areas during shifts.
  • Collaborated with team members to ensure timely meal service.
  • Monitored inventory levels and reported shortages to management promptly.
  • Followed food safety guidelines to prevent cross-contamination and ensure quality.
  • Cooked multiple orders simultaneously during busy periods.
  • Cleaned food preparation areas, cooking surfaces, and utensils.
  • Kept stations stocked and ready for use to maximize productivity.
  • Plated dishes according to restaurant presentation standards before delivering them to customers.

Customer Service Representative

CVS
Noblesville
11.2023 - 10.2024
  • Assisted customers with inquiries and provided product information.
  • Resolved customer complaints efficiently and professionally.
  • Collaborated with team members to enhance service delivery processes.
  • Maintained up-to-date knowledge of products and services offered.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Developed strong customer relationships to encourage repeat business.

Janitorial Assistant

Janitorial service
Noblesville
01.2023 - 10.2023
  • Maintained cleanliness in common areas and restrooms throughout the facility.
  • Operated cleaning equipment including vacuums, floor scrubbers, and pressure washers.
  • Managed waste disposal and recycling efforts to ensure environmental compliance.
  • Stocked cleaning supplies and ensured proper inventory levels were maintained.
  • Collaborated with team members to prioritize daily cleaning tasks effectively.
  • Followed safety guidelines while handling chemicals and operating machinery safely.
  • Swept and mopped floors in high-traffic areas.
  • Emptied trash receptacles and recycling bins.
  • Disinfected surfaces using appropriate chemicals and materials.
  • Cleaned and sanitized bathrooms, sinks, countertops, and mirrors.

Cashier

Speedway gas stations
Noblesville
06.2022 - 12.2022
  • Processed customer transactions accurately and efficiently at busy retail location.
  • Managed cash register, ensuring balanced cash drawer at end of shifts.
  • Assisted customers in locating products and answering inquiries promptly.
  • Maintained cleanliness and organization of checkout area during peak hours.
  • Collaborated with team members to enhance customer service experiences consistently.
  • Handled returns and exchanges per store policy with attention to detail.
  • Trained new cashiers on register operations and customer interaction protocols.
  • Monitored stock levels and reported shortages to ensure product availability.

Cashier

Village Pantry
Bloomington
11.2021 - 04.2022
  • Processed customer transactions accurately and efficiently at busy retail location.
  • Managed cash register, ensuring balanced cash drawer at end of shifts.
  • Assisted customers in locating products and answering inquiries promptly.
  • Maintained cleanliness and organization of checkout area during peak hours.
  • Collaborated with team members to enhance customer service experiences consistently.
  • Handled returns and exchanges per store policy with attention to detail.
  • Trained new cashiers on register operations and customer interaction protocols.
  • Monitored stock levels and reported shortages to ensure product availability.

Quality Control Inspector

Assembly, Cook Medical
Bloomington
12.2021 - 03.2022
  • Inspected products for defects and conformance to customer specifications using precision measuring instruments.
  • Inspected incoming materials for compliance with quality standards.
  • Conducted regular audits of production processes for safety and quality assurance.
  • Documented inspection results and reported discrepancies to management.
  • Reviewed and updated quality control documentation as needed.

Education

GED -

Atturbury JobCorps
Indianapolis, IN
05-2015

Security Trade Certifications - T.A.S.C. Equivalency Certification (G.E.D)

Atturbury JobCorps
Edinburgh, IN
01.2015

Skills

  • Customer service
  • Cash handling
  • Food safety
  • Quality control
  • Inventory management
  • Process improvement
  • Team collaboration
  • Multitask proficiency

Certification

  • Security Trade Certifications, T.A.S.C completed in 2015

Timeline

Front Desk 3rd shift

Planet Fitness
02.2025 - 08.2025

Line Cook, Closer

Bowl 32
11.2024 - 01.2025

Customer Service Representative

CVS
11.2023 - 10.2024

Janitorial Assistant

Janitorial service
01.2023 - 10.2023

Cashier

Speedway gas stations
06.2022 - 12.2022

Quality Control Inspector

Assembly, Cook Medical
12.2021 - 03.2022

Cashier

Village Pantry
11.2021 - 04.2022

GED -

Atturbury JobCorps

Security Trade Certifications - T.A.S.C. Equivalency Certification (G.E.D)

Atturbury JobCorps

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