David Strong
Concord,CA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Knowledgeable and dedicated customer service. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specializing in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
1
1
year of professional experience
Work History
CDC Ambassador
Savers Thrift Store
02.2023 - Current
- Greeted customers, received donations, helped locate merchandise, and suggested suitable options for donors.
- Sorted, and performed quality control measures of donated items.
- Displayed excellent customer service when greeting customers and accepting donations.
- Assisted in loading and unloading of transport trucks.
- Prepared shipments of items for transport to alternate locations.
- Opened and closed facility according to operating hours to secure donations and funds.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Worked with loss prevention in monitoring shopper behavior, while approaching issues proactively to best meet customer relation as well as safety.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Diablo Valley College
Pleasant Hill, CAHigh School Diploma -
Concord High School
Concord, CA06.2015
Skills
- Self-motivated, with a strong sense of personal responsibility/proven ability to learn and adapt quickly to new situations
- Excellent written and verbal communication with emphasis on maintaining a supportive and friendly environment
- Highly dependable/flexible
- Problem solver and quick thinker
- Computer proficiency and Microsoft Office
- Exceeding customer expectations
- Acclimated to High-Volume Environments
Timeline
CDC Ambassador
Savers Thrift Store
02.2023 - Current
Diablo Valley College
High School Diploma -
Concord High School