David Subee
Wahiawa,HI
Summary
Adept at enhancing customer satisfaction through high-quality installations and meticulous attention to detail, significantly improved efficiency at Wayne's Carpet. Skilled in flooring installation and possessing strong organizational abilities, excel in fast-paced environments, ensuring projects meet rigorous quality standards while fostering lasting client relationships. Determined Maintenance Worker with skills performing routine operation checks on work equipment and always exercising safety measures to limit injuries. Hardworking employee with over years of carrying out oral and written instructions effectively and efficiently. Uses constructive criticism to improve skills and job performance. Safety-minded Maintenance Worker tasked with troubleshooting, general plumbing, and minor electrical work. Enthusiastic professional promoting excellent attendance record and willing to assist team members in completing assigned tasks.
Overview
13
13
years of professional experience
Work History
Handy Person/Landscaper
Keoki
01.2019 - Current
- Installed various home appliances to improve client comfort and convenience.
- Maintained high levels of quality control with meticulous attention to detail in all performed tasks.
- Prioritized urgent repair requests, minimizing downtime for clients experiencing critical issues.
- Completed complex projects within deadline, managing time efficiently between multiple tasks.
- Utilized effective communication skills to understand client needs clearly before starting work on any project.
- Streamlined work processes by maintaining an organized and well-stocked toolset.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
Repossession Agent
Double 007 Towing
06.2015 - Current
- Maintained client trust by providing timely updates on the status of their accounts and recoveries.
- Improved client satisfaction by promptly locating and recovering collateral assets.
- Increased efficiency by collaborating with law enforcement agencies when necessary for peaceful asset recovery.
- Built positive relationships with clients, resulting in repeat business for the company.
- Minimized conflict situations by employing de-escalation techniques during confrontations with debtors.
- Enhanced company reputation through professional interactions with clients and debtors during the repossession process.
- Upheld discretion in handling sensitive information related to clients'' financial matters throughout the repossession process.
- Mitigated legal risks by staying up-to-date on changes in state laws governing repossessions and collections activities.
- Responded to customer inquiries and provided detailed account information.
- Initiated repossession process or service disconnection upon failure of other collection methods.
- Managed a Team of 4.
Carpet/Floor Installer
Abbey's Carpet
03.2016 - 03.2017
- Cut and trimmed flooring to fit around obstacles and within tight spaces.
- Maintained clean job sites by disposing of debris responsibly and organizing tools for efficient workflow.
- Installed various types of flooring materials, including hardwood, laminate, tile, and carpet for diverse clientele.
- Enhanced customer satisfaction by providing professional and timely flooring installation services.
- Collaborated with team members to efficiently complete large-scale commercial flooring installations.
- Improved team performance, leading by example and setting high standards for quality and professionalism in flooring installation.
Carpet/Floor Installer
Wayne's Carpet
03.2011 - 04.2016
- Conducted thorough post-installation inspections, ensuring exceptional craftsmanship and complete customer satisfaction.
- Enhanced customer satisfaction by providing high-quality carpet installation services.
- Exceeded customer expectations through meticulous attention to detail during carpet fitting and seaming processes.
- Removed existing flooring materials and prepared area for installation of new products.
- Laid or repaired tile to meet small-scale and large-scale project requirements.
- Developed long-lasting relationships with clients through excellent communication and follow-up support after installations were completed.
- Managed inventory of materials effectively, reducing waste and cutting costs for the company.
- Demonstrated adaptability by successfully working with various types of carpets and flooring materials in diverse settings.
- Improved efficiency of carpet installations by mastering the use of various tools and equipment.
- Handled challenging situations gracefully under pressure, such as last-minute changes or unexpected complications during installations.
- Maintained a safe work environment by following proper safety procedures during installations.
- Installed carpet, hardwood and [Type] flooring in commercial and residential buildings.
- Completed installations of carpet, laminate, and wood.
- Protected household items and surfaces from damage and dust with tape, cloth and other protective measures.
- Coordinated upcoming projects with [Type] management and assisted in compiling project materials lists.
- Assisted customers with financing options, streamlining the purchase process and enhancing customer satisfaction.
- Trained new employees on sales techniques, product knowledge, and company policies to enhance overall team performance.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient operations with a budget.
- Promoted a positive working environment among team members through effective leadership and clear communication strategies.
Education
High School Diploma -
Leilehua High School
Wahiawa, HI05.2003
Skills
- Flooring Installation
- Painting
- Emergency Repairs
- Grounds Maintenance
- Budget Administration
- Teamwork and Collaboration
- Problem-Solving
- Drywall Installation
- Carpentry Expertise
- Landscaping knowledge
- Coaching and Mentoring
Timeline
Handy Person/Landscaper
Keoki
01.2019 - Current
Carpet/Floor Installer
Abbey's Carpet
03.2016 - 03.2017
Repossession Agent
Double 007 Towing
06.2015 - Current
Carpet/Floor Installer
Wayne's Carpet
03.2011 - 04.2016
High School Diploma -
Leilehua High School