Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
Generic

David Sullins

Green Cove Springs,Florida

Summary

Experienced Deployment and Integrations Engineer responsible for managing the overall deployment and integrations strategy for a large retail chain. Forward-thinking professional offering more than 25 years of experience working in fast-paced environments. Expertise in planning, installing and maintaining large-scale systems and infrastructures. Dedicated System/ Deployment Engineer adept at cultivating long-term partnerships with vendors and clients. Expertise includes installing, configuring and monitoring complex systems and infrastructures.

Overview

26
26
years of professional experience

Work History

Senior System Engineer/Deployment Engineer

The Home Depot
11.2017 - 01.2024
  • Oversee all aspects of deployment and project management including design, scope definition, planning, resource allocation, scheduling, implementation and post-installation review
  • Coordinate directly with multiple partners and vendors through all phases of new construction and remodels, ensuring effectual implementation of telephony, network, desktop, wireless, camera systems and POS infrastructures
  • Act as Deployment Subject Matter Expert for large, multi-team projects; provide various concepts, designs, and solutions as necessary; act as liaison between technology services, store operations, store planning, real estate, district and regional directors to ensure consistency of job requirements, timelines and objectives
  • Coordinate with business executives, system engineers, help desks and other teams in 24/7-availability environment; lead contract negotiations, periodic review processes and vendor scoring; oversaw vendor SLA Monitoring & Enforcement
  • Managed large-scale projects, ensuring timely completion within budgetary constraints while maintaining quality standards.
  • Evaluated vendor proposals for hardware acquisitions based on technical specifications, cost-effectiveness, and long-term value propositions.
  • Contributed to strategic planning initiatives by providing expert insights into emerging trends in IT infrastructure management best practices.
  • Manage corporate and vendor resources, as well as financial and customer expectations for multiple deployments and/or simultaneous deployment projects.
  • Increased system efficiency by implementing innovative engineering solutions and streamlining processes.
  • Reduced downtime for critical systems by proactively identifying potential issues and conducting preventative maintenance.

Project Management Team Leader

ComNet Communications, LLC
02.2016 - 11.2017
  • Manage a team of Project Managers and Project Coordinators responsible for the delivery of low voltage cable installation and smart hands service to National accounts
  • Ensure timely and accurate completion of all project documentation including correspondence, project estimates, purchase orders, change orders, schedules and billing
  • Act as Liaison with customer and staff to properly identify scope of work, address issues and communicate project milestones.

Deployment and Implementation Manager

Stein Mart
08.2007 - 11.2015
  • Provide project management leadership for all aspects of deployment projects from scope definition, planning, resource allocation, scheduling, and post-installation reviews
  • Work directly with General Contractors during all phases of new construction and remodels to coordinate the implementation of telephony, network, desktop, wireless and POS infrastructure
  • Provide onsite project management and supervision of IT infrastructure deployment for 10-15 new retail store build outs per year
  • Act as technical project lead for the design and build out of 3 new distribution centers
  • Work as the Deployment Subject Matter Expert on large multi-team projects providing concepts, designs, and solutions
  • Design a cellular backup solution to replace the dial backup solution at all retail location to provide a more reliable solution with better performance
  • Act as the single point of contact for technology services to store operations, store planning, real estate as well as district and regional directors
  • Manage Corporate and vendor resources, financial and customer expectations for multiple deployment and /or cabling projects simultaneously
  • Manage and administer carrier services to include MPLS, PRI and POTS lines
  • Manage vendor SLA Monitoring and Enforcement
  • Lead contract negotiations and periodic reviews and vendor scoring.
  • Streamlined implementation processes by identifying inefficiencies and implementing best practices, resulting in reduced project timelines.
  • Enhanced client satisfaction by proactively addressing concerns and providing timely updates on progress.
  • Collaborated with cross-functional teams to ensure successful project outcomes, fostering strong relationships within the organization.
  • Created detailed project plans outlining scope, timeline, resources, and deliverables, ensuring all stakeholders were aligned with expectations.
  • Managed multiple simultaneous implementations with minimal supervision, demonstrating strong organizational skills and adaptability.
  • Negotiated contract terms with vendors and suppliers to secure favorable pricing for clients while maintaining high-quality service delivery standards.

Sr. Operations Specialist

Sprint
11.1997 - 06.2007
  • Provide Network Operations field support for a multi-state territory
  • Provide direct leadership and technical support for field operations
  • Provide supervision and career development training for Technicians
  • Install and Maintain Nortel and Cisco Data, Voice and VOIP services, this includes Routers Switches, PBX Opt
  • Use a variety of protocol analyzers to test and troubleshoot network outages
  • Install, test and activate new circuits including T-1, DS-3 and DSL
  • Provide 24-7 on-call availability to support customer commitments of service.
  • Reduced downtime for critical systems by establishing proactive maintenance schedules and protocols.

Education

Fire Science -

Flagler College

Aircraft Technology -

Community College of the Air Force

Skills

  • Network Engineering
  • VoIP
  • Disaster Recovery
  • Technical Support
  • Troubleshooting
  • Integration
  • System Deployment
  • IT Project & Program Management
  • Vendor Management
  • IT Integration
  • Customer Proposals
  • Network Infrastructure Administration
  • Hardware Configuration
  • Project Management
  • Configuration Management
  • Network Administration
  • Mobile Devices
  • Incident Management
  • Team Leadership
  • Quality Assurance

Websites

References

References available upon request.

Timeline

Senior System Engineer/Deployment Engineer

The Home Depot
11.2017 - 01.2024

Project Management Team Leader

ComNet Communications, LLC
02.2016 - 11.2017

Deployment and Implementation Manager

Stein Mart
08.2007 - 11.2015

Sr. Operations Specialist

Sprint
11.1997 - 06.2007

Fire Science -

Flagler College

Aircraft Technology -

Community College of the Air Force

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David Sullins