David Sumano
Oceanside
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
3
3
years of professional experience
Work History
Retail Associate
Tilly's Clothing Store
11.2024 - Current
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
- Contributed to visual merchandising efforts, creating eye-catching displays that showcased featured products effectively.
Shift Leader
Fugu Taiyaki LLC
04.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Improved team productivity by implementing efficient scheduling and task delegation methods.
Education
Business Economics
Miracosta College
Oceanside, CANo Degree - Business Economics
University of California, Riverside
Riverside, CAHigh School Diploma -
El Camino High School
Oceanside, CA06.2024
Skills
- Positive Attitude
- Cash Handling
- Team Leadership
- Problem-Solving
- Customer service focus
- Team motivation
- Creative Problem-Solving
- Safety processes and procedures
- Assigning Work
- Role Modeling
- Staff Development
- Policy Enforcement
Websites
Soccer and Photography
I have played soccer since I was seven. It has been a passion I have and continue to work hard to improve in while having fun. Along side I took up being a photographer/videographer to learn more regarding business management and communication skills in life.
Languages
Spanish
Native or Bilingual
Timeline
Retail Associate
Tilly's Clothing Store
11.2024 - Current
Shift Leader
Fugu Taiyaki LLC
04.2022 - Current
High School Diploma -
El Camino High School
Business Economics
Miracosta College
No Degree - Business Economics
University of California, Riverside
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