David Sustaita
Ontario,CA
Summary
Experienced in applying engineering principles to real-world problems, leading to impactful solutions. Utilize analytical skills and technical knowledge to enhance operational efficiency. Proven track record of effective team collaboration and successful project completion. Extensive experience in facility operations, maintenance, and adherence to safety protocols. Strong understanding of team leadership and vendor management to achieve high standards of performance and reliability. Effective communication skills, both orally and in writing. Excellent listener, learner, and proficient technical report writer. Capable of establishing and maintaining effective working relationships with co-workers, supervisors, managers, officers, consultants, vendors, and clients.
Overview
16
16
years of professional experience
Work History
Area Facilities Manager
SPEEDWAY – 7-ELEVEN
07.2021 - Current
- Manage in-house maintenance team of 15-20 technicians for an average of 240 stores with the overseeing of timesheet approvals, technician vehicle and equipment management, onboarding and terminations, and new hire training.
- Complete all administrative duties including following budget requirements, submitting project and invoice approvals, enforcing spend guardrails, operations support, interdepartmental coordination, and contractor management.
- Lead system process advances in the workflow and assist many intercompany personnel with technical and computer-based support.
Maintenance Coordinator
SPEEDWAY
12.2019 - 07.2021
- Enhanced communication between departments, facilitating prompt responses to maintenance requests and reducing delays in repairs.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Managed vendor relationships for timely delivery of parts and services, ensuring smooth operations within the facilities.
Senior Retail Systems Analyst
ANDEAVOR – SPEEDWAY
07.2018 - 12.2019
- Enhanced system efficiency by identifying and resolving complex technical issues.
- Provided expert technical support, reducing system downtime and minimizing disruptions to daily operations.
- Mentored junior analysts on best practices in systems analysis techniques, contributing to their professional growth.
Field Service Technician
D&H UNITED FUELING SOLUTIONS
09.2015 - 07.2018
- Responded quickly to emergency maintenance requests for timely on-call support. Averaged 5-7 service call completions per day.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
Information Developer I
HP ENTERPRISE SERVICES
09.2013 - 09.2015
- Monitored remote and local servers for any unexpected behavior and ensured that the servers performed at their best by looking at system logs, performance stats and processes.
- Adhered to strong HIPPA regulations due to indirect handling of Health Care Provider and Customer data.
- Assisted in the training of new team members on company-specific tools, processes, and best practices.
CSR, Shift Lead, and Catering Director
CHICK-FIL-A
10.2008 - 09.2013
- Took initiative to work part-time while undergoing the advanced placement Magnet Pre-Engineering program at Captain John L Chapin High School and graduating at the top ten percentile of class.
- As a first work experience, learned responsibility, appreciation, sense of urgency, teamwork, leadership, and high-level customer service skills.
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
Education
Bachelor of Science - Electrical Engineering
The University of Texas At El Paso
El Paso, TX05.2013
Skills
- Critical thinking
- Technical reporting
- Proficient in Microsoft Office Applications
- Computer Systems Management
- Leadership and supervision
- Building maintenance
- Budget administration
- Performance evaluations
- Employee hiring
- Personnel oversight
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Area Facilities Manager
SPEEDWAY – 7-ELEVEN
07.2021 - Current
Maintenance Coordinator
SPEEDWAY
12.2019 - 07.2021
Senior Retail Systems Analyst
ANDEAVOR – SPEEDWAY
07.2018 - 12.2019
Field Service Technician
D&H UNITED FUELING SOLUTIONS
09.2015 - 07.2018
Information Developer I
HP ENTERPRISE SERVICES
09.2013 - 09.2015
CSR, Shift Lead, and Catering Director
CHICK-FIL-A
10.2008 - 09.2013
Bachelor of Science - Electrical Engineering
The University of Texas At El Paso
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