David Sutton
New Lebanon,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
I'm also an organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
7
7
years of professional experience
Work History
Check-In Clerk
<span style="border-bottom: 2px dashed #cf4343; padding-bottom: 1.2px;">Carvana</span>
Franklin , OH
12.2019 - Current
- Provided directions to various locations within the facility.
- Provided assistance with general inquiries from guests and employees.
- Greeted visitors and checked them in.
- Resolved customer complaints in a professional manner while maintaining composure under pressure.
- Verified visitor identification and contact details.
- Performed light administrative duties such as filing paperwork, data entry.
- Recorded guest comments or complaints, escalating to management for immediate resolution.
- Resolved customer complaints in a timely manner.
- Ensured customer safety on the lot.
Shift Leader
Hothead Burrito
Eaton, OH
04.2017 - 11.2019
- Scheduled team members for shifts based on business needs and customer demand.
- Adhered to all health code regulations while preparing food items for customers.
- Analyzed sales data on a weekly basis in order to identify trends or opportunities for improvement.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Assisted in training new employees on shift operations.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
Education
General Studies
Twin Valley South High School
West Alexandria, OH05-2019
Skills
- Supervision and leadership
- Analytical Thinking
- Calm Under Pressure
- Active Listening
- Flexible and Adaptable
- Written Communication
- Organization and Time Management
- Conflict Resolution
- Analytical
- Training & Development
- Critical Thinking
- Team building
Timeline
Check-In Clerk
<span style="border-bottom: 2px dashed #cf4343; padding-bottom: 1.2px;">Carvana</span>
12.2019 - Current
Shift Leader
Hothead Burrito
04.2017 - 11.2019
General Studies
Twin Valley South High School