David Sweatt
San Antonio
Summary
Results-driven professional with a proven track record in team leadership and employee training. Skilled in conflict resolution and communication, ensuring operational efficiency while enhancing guest satisfaction.
Overview
11
11
years of professional experience
2026
2026
years of post-secondary education
Work History
Assistant Supervisor
SeaWorld Parks & Resorts
San Antonio
03.2025 - Current
- Assisted in training new team members on operational procedures.
- Coordinated daily schedules for staff and attractions.
- Supported management in maintaining safety standards throughout the park.
- Monitored inventory levels and reported supply needs to supervisors.
- Facilitated guest interactions to enhance overall visitor experience.
- Organized equipment and materials for daily operational tasks.
- Filed paperwork and submitted reports to upper management.
Restaurant Captain
MOD Pizza
San Antonio
05.2022 - 01.2025
- Supervised dining room staff to ensure exceptional customer service.
- Coordinated with kitchen team to facilitate timely food preparation and delivery.
- Trained new employees on restaurant procedures and service standards.
- Resolved customer complaints to ensure satisfaction and repeat business.
- Enforced health and safety regulations within the dining area.
- Assigned server sections based on anticipated business.
Receptionist
Pup, Pup, & Away
San Antonio
06.2021 - 08.2021
- Greeted and assisted clients with inquiries and appointment scheduling.
- Managed phone calls and directed messages to appropriate staff members.
- Maintained the front desk area, ensuring cleanliness and organization.
Visual Merchandiser
SeaWorld Parks & Resorts
San Antonio
02.2017 - 08.2020
- Designed engaging visual displays to enhance guest experiences at marine attractions.
- Conducted regular inventory checks to ensure display materials met operational standards.
- Trained staff on visual merchandising techniques and best practices for product presentation.
- Maintained cleanliness and organization of merchandise areas to promote guest safety and accessibility.
- Evaluated competitor displays to identify trends and improve our visual strategies.
- Organized store layout, fixtures and visual merchandising standards.
On the Job Trainer
SeaWorld Parks & Resorts
San Antonio
05.2015 - 02.2017
- Trained new staff on safety protocols and operational procedures.
- Assisted in the development of training materials and resources.
- Demonstrated proper use of equipment and tools to team members.
- Facilitated hands-on training sessions for various park operations.
- Evaluated trainee performance and provided constructive feedback.
Education
John Marshall High School
San Antonio, TXSkills
- Employee training
- Scheduling coordination
- Safety compliance
- Inventory management
- Team leadership
- Conflict resolution
- Visual merchandising
- Communication skills
- Attention to detail
- Organizational skills
- Personnel management
Timeline
Assistant Supervisor
SeaWorld Parks & Resorts
03.2025 - Current
Restaurant Captain
MOD Pizza
05.2022 - 01.2025
Receptionist
Pup, Pup, & Away
06.2021 - 08.2021
Visual Merchandiser
SeaWorld Parks & Resorts
02.2017 - 08.2020
On the Job Trainer
SeaWorld Parks & Resorts
05.2015 - 02.2017
John Marshall High School