David G Swinson
Security
Bay Shore,NY
Summary
A capable library assistant who is literate, numerate and able to work under pressure in a busy library and/or office milieu. An excellent team player, one who is committed to supporting librarians and administrators, in addition to delivering quality customer service to patrons, as well as business affiliates, which is high on my list of priorities. Capable of fulfilling all daily administrative duties and also specialist tasks, like database and microfiche research as well as assisting students and patrons with locating the proper resources for their academic, personal, or professional inquiries In addition I have familiarity with Braille, large print and audio books. Core Qualifications: OCLC competency -Branch Administration Customer service oriented -Prepared journals for bindery Conflict resolution skills -Wrote monthly reports outlining material usage Proficient in Horizon & Voyager -Computer literacy Adept public research competencies -Database researcher Circulation literacy -Book Reserves Locating Books -Inspecting Books Quick response time to library queries [Job Title] driven to educate others and promote organization and individual productivity through the continued use of technology. Focused [Job Title] effective at prioritizing tasks, maintaining collections and locating hard-to-find materials. High-level organizational and communication skills.
Overview
23
23
years of professional experience
Work History
Youth Counselor
Queens Library
Jamaica, NY
09.2008 - 02.2012
- Conducted outreach to area intermediate and senior high schools and law enforcement agencies Created marketing plan designed to reach inner city youth Taught resume writing and interview technique courses Procured jobs for inner city youth from area businesses Facilitated daily counseling wrap sessions for youth ages 13-24.
- Revamped and regularly updated the library website.
- Collected and analyzed statistics on program data and usage using [Software name].
- Trained staff, students and faculty on the use of library technology.
- Resolved patrons’ complaints tactfully and professionally.
Sales & Marketing Rep
H.S. Printing & Promotions
Bay Shore, New York
09.2007 - Current
- Focus sales efforts by studying existing and potential volume of dealers Servicing of existing accounts, obtain orders Submit orders by referring to price lists and product literature Keeps management informed by submitting activity and results reports, daily call reports, weekly work plans Monitors competition by gathering current marketplace information on pricing, products, new products merchandising techniques and delivery schedules Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
- Instructed students on research techniques and the use of information technologies.
- Resolved patrons’ complaints tactfully and professionally.
- Located requested books on the shelves and in the library database using [Software program].
Library Assistant
CUNY Bronx Community College
Bronx, New York
01.2006 - 01.2007
- Copy Cataloging Circulation desk responsibilities Database research Research student/public inquiries Establishment of patron accounts introductory library instruction Reserved readings at the request of instructors Made copies of articles to distribute to students.
- Located requested books on the shelves and in the library database using [Software program].
- Scheduled and coordinated the use of library equipment.
- Located print and online materials for students completing research projects.
- Answered patrons’ questions via the library’s online chat reference service.
Library/Archives Assistant
CUNY Baruch College
New York, New York
09.2005 - 01.2006
- Created finding aids for donated materials Researched public inquiries Assisted with the construction and maintained exhibits Accessioned collections Provide assistance to archivists in maintaining documentation processes and issues Maintain and manage log books and records of visitors and the archival documents they accessed Assist research students and historians in locating and collecting the required data from the archive Maintain and manage log books and records of visitors and the archival documents they accessed.
- Located print and online materials for students completing research projects.
- Scheduled and coordinated the use of library equipment.
- Researched, planned and set up [Number] informative library exhibits per [Time period].
- Located requested books on the shelves and in the library database using [Software program].
- Resolved patrons’ complaints tactfully and professionally.
Library Manager
Jewish Braille Institute
New York City
06.2001 - 09.2004
- University of Chicago Chemistry Library Created patron records Distributed library keys for 24 hour access to incoming chemistry graduate students Interlibrary loans Maintained journal room Prepared Journals for bindery Updated chemistry library webpage monthly using unix/dreamweaver Audio production of books for the visually impaired Smithsonian Institution- Washington, DC-Oral history transcription for graduate students National Archives and Records Administration-Washington, DC- Researched enlistment records for slaves during the American Civil War Washington Historical Society-Washington, DC-Archival research, collection maintenance, document preservation and classification.
- Sorted and shelved an average of [Number] donated collections per [Time period].
- Checked in, checked out and renewed library materials using [Software name].
- Received and processed thirty new acquisitions for the library per month.
- Trained 6 library staff to work at the circulation desk.
- Instructed students on research techniques and the use of information technologies.
- Located requested books on the shelves and in the library database using [Software program].
- Revamped and regularly updated the library website.
- Located print and online materials for students completing research projects.
- Drove the expansion of library collections and programs in response to student and faculty needs and special requests.
Education
Bachelor of Arts - History/Education
CUNY-Herbert H. Lehman College
Bronx, NY2004
Skills
- American Library Association (ALA) member
- Knowledge of circulation procedures
- Advanced knowledge of Microsoft Office Suite
- Friendly
- Literary knowledge
- Staff training and development
- Customer service-oriented
- Data entry
- Fluent in [Spanish]
- Works well independently
- Types [55] WPM
- Data analysis
- Effective trainer
- Collaborative
- Reading groups
- Computer-savvy
- Skilled researcher
- Data entry
- Social media knowledge
- Literary knowledge
- Collection development
- Knowledge of circulation procedures
- Skilled multi-tasker
- Effective trainer
- Collaborative
- Data analysis
- Collection analysis
- Fast learner
- Group facilitator
- Class facilitator
- Outreach worker
- Electronic Reserves
- Scanning & Copying
- Inter-library loan
- Database research
-
Timeline
Youth Counselor
Queens Library
09.2008 - 02.2012
Sales & Marketing Rep
H.S. Printing & Promotions
09.2007 - Current
Library Assistant
CUNY Bronx Community College
01.2006 - 01.2007
Library/Archives Assistant
CUNY Baruch College
09.2005 - 01.2006
Library Manager
Jewish Braille Institute
06.2001 - 09.2004
Bachelor of Arts - History/Education
CUNY-Herbert H. Lehman College
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