DAVID SYKES
Westford,MA
Summary
Motivated Campus Operations Manager with demonstrated knowledge of Commercial and Multi Family best practices and operations. Proven skills in enhancing productivity, efficiency and bottom-line profits with forward-thinking leadership. Bringing 20 years of experience in field and ready to take on a new challenge.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Service Manager
Makor Management Dba The Fairway Apartments
2023.06 - Current
- Managed a team of 8 technicians, to oversee 849 Apartment Units on a 101 acre campus.
- Developed strong relationships with vendors and suppliers, resulting in improved product support and better pricing for customers.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
- Conducted regular performance evaluations for staff members, offering constructive feedback and facilitating professional development opportunities.
Facilities & Maintenance Director
Double Tree Hotel
2022.09 - 2023.05
- Collaborated with other departments to foster efficient use of facility space and resources.
- Built relationships with vendors and contractors to support timely and cost-effective services.
- Directed vendors, facilities staff, and service providers as required to create efficient and non-disruptive work environment.
Campus Facilities Director
Benchmark Senior Living
2016.02 - 2022.09
- Oversaw all aspects of a 32 acre senior community of IL/AL/ALZ/SNF totaling 283 units with total of 520,000 sq ft building space
- Supervised staff of 35 employees, including maintenance Supervisors, Housekeeping Supervisors, Security and Transportation in the day-to-day activities
- Maintained organized, safe and clean retirement facility to keep productivity high and maximize customer satisfaction
- Established and administered annual P&L and Cap Ex budget of $800k with effective controls to prevent overage and support sustainability objectives.
- Reviewed and oversaw construction and renovation projects.
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
- Enforced compliance with applicable health, safety and environmental regulations to reduce risks.
Regional Service Manager
Mission Rock Residential
2015.07 - 2016.02
- Was responsible for 14 multi-family building with total of 3500+ units throughout Texas
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Oversaw 10 million in cap ex and business plan projects
- Reviewed, negotiated and completed vendor, contractor contracts.
Service Manager
Mission Rock Residential
2013.11 - 2015.07
- Process work orders and prioritized jobs -I was responsible for 368 units -Managed a team of 4 Maintenance Technicians to perform the day to day activities of unit turns, unit rehabs and work orders
- Managed the subcontractors work and scheduling
- Provided staff members with support and training to achieve top resident satisfaction.
Maintenance Technician
First General Realty
2000.09 - 2005.02
- Responded to all common area Maintenance inquiries -Completed final move out walk through for owner -Day to day work orders for tenants -Unit turnovers and rehab of units
- Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures
- Removed damaged portions of walls, walkways, partitions and other similar structures in preparation for repairs
- Performed electrical and mechanical repairs of production equipment, minimizing downtime.
Maintenance Supervisor
Stonehill Associates
2005.04 - 2013.07
- Supervised 5 Apartment buildings consisting of over 600 units and 2 commercial sites -activities involving work orders -Orders, build outs, unit rehabs and unit turnovers
- Supervised daily operations, including 10 employee performance, preventive maintenance and safety
- Managed daily workloads by planning and scheduling assignments for employees and sub-contractors on projects.
Repair Technician
Janco Sales and Service
1998.06 - 2000.09
- Install and repair of commercial food equipment
- Install and repair of refrigeration unit and walk in's units
- Solely responsible for new equipment installs
- Responsible for part orders and control of inventory.
Dairy Manager
Market Basket
1992.02 - 1998.06
- Responsible for the Dairy and Frozen Food Departments
- Scheduling of 12 staff members
- Product displaying for increase revue
- Responsible for the ordering and quality control.
Education
High School Diploma - Plumbing
Northeast Regional Vocational High School
Wakefield, MA1989
Skills
- Skilled multi-tasker Time management
- EPA-Certified Type II
- Facilities management & Professional Communication r
- Calm under pressure
- Contracts
- Facilities management
- HVAC
- Disaster Drill Management
- Plumbing
- Building Systems Knowledge
- Safety Protocols & Safety Enforcement
- Develop Policies
Accomplishments
- Single-handedly managed repairs and maintenance for 14 multi- family facilities throughout the Texas region
- Supervised and maintained buildings developed annual budgets, including determining short and long-term goals to support the overall profit and growth objectives
- Trained and mentored new Service Managers.
Certification
Plumbing Apprentice, Certification HVAC Type II, CPO Certification, AED and first aid certification.
Timeline
Service Manager
Makor Management Dba The Fairway Apartments
2023.06 - Current
Facilities & Maintenance Director
Double Tree Hotel
2022.09 - 2023.05
Campus Facilities Director
Benchmark Senior Living
2016.02 - 2022.09
Regional Service Manager
Mission Rock Residential
2015.07 - 2016.02
Service Manager
Mission Rock Residential
2013.11 - 2015.07
Maintenance Supervisor
Stonehill Associates
2005.04 - 2013.07
Maintenance Technician
First General Realty
2000.09 - 2005.02
Repair Technician
Janco Sales and Service
1998.06 - 2000.09
Dairy Manager
Market Basket
1992.02 - 1998.06
High School Diploma - Plumbing
Northeast Regional Vocational High School