Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Telecommunications Technician
Claro
Medellin, Colombia., Antioquia
01.2016 - 08.2017
Installed and maintained telecommunications systems, including routers, switches, and related hardware.
Ensured compliance with industry regulations regarding installation and maintenance of telecom equipment.
Created detailed documentation of all installed and configured telecommunications systems.
Climbed poles and ladders to install, maintain or inspect equipment.
Monitored network traffic for suspicious activity or potential security threats.
Responded quickly to emergency situations involving telecommunications systems malfunctions or outages.
Replaced faulty components in telecommunications systems as needed.
Troubleshot network issues to identify root causes of problems.
Read and interpreted technical documentation in order to accurately configure equipment.
Provided installation, service and maintenance for broadband internet and digital telephone service.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Planned and completed group projects, working smoothly with others.
Caulker
Northside caulking
Melbourne, VIC
01.2018 - Current
Applied sealants, caulks, and adhesives to a variety of surfaces.
Followed specific instructions provided by supervisors regarding job tasks.
Worked productively as lead or helping team member to drive customer satisfaction.
Actively participated in team meetings to discuss progress updates on projects.
Removed excess caulk from surfaces using putty knives, scrapers, or other tools as necessary.
Exceeded customer satisfaction by finding creative solutions to problems.
Education
Bachelor of Technology - Information Technology
Melbourne Polytechnic
Preston,Melbourne.
12-2023
Some College (No Degree) - Certificate IV of Information Technology
Danford College
Melbourne
Some College (No Degree) - Diploma of Information Technology
Danford College
Melbourne
Some College (No Degree) - Advanced Diploma of Information Technology
Danford College
Melbourne
Skills
Worksite Safety
Problem-Solving
Writing Reports
Diagnosing Issues
Configuring Devices
Installing Equipment
Service Documentation
Test Equipment Operation
Languages
Spanish
Native/ Bilingual
English
Professional
Certification
White card
Union Card
Affiliations
Online Networking Courses: Regularly enroll in online courses to stay updated on the latest networking technologies, such as SD-WAN and network automation.
Self-Study on Emerging Technologies: Independently research and experiment with emerging networking technologies like 5G and edge computing to stay ahead of industry advancements.
Accomplishments
Letter of Commendation Sem2 2022
Timeline
Caulker
Northside caulking
01.2018 - Current
Telecommunications Technician
Claro
01.2016 - 08.2017
Bachelor of Technology - Information Technology
Melbourne Polytechnic
Some College (No Degree) - Certificate IV of Information Technology
Danford College
Some College (No Degree) - Diploma of Information Technology
Danford College
Some College (No Degree) - Advanced Diploma of Information Technology