David Tarsia
Drexel Hill,PA
Summary
over Caring Intake Specialist with proven skills in case management, client registration and document processing. Highly organized and with an empathic communication style. Ready to bring over 40 years' experience to a rewarding to new position.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Intake Associate
Green Drop
Frazier , PA
01.2023 - 04.2024
- Greeted potential donors and fulfilled their needs as per their needs.
- Directed donations to their appropriate charities as per client requests
Assistant Service Manager
MercedesBenz of Devon
Devon , PA
03.2004 - 09.2005
- Assisted in developing service strategies and budgets to meet customer satisfaction goals.
- Conveyed customer's needs to automotive technicians in an effort to perform requested services and repair needs .
- Completed necessary paperwork to accurately describe services and repairs to justify appropriate costs
- All while maintaining high customer satisfaction
Automotive Sales Professional
MercedesBenzConicelli Honda
Conshohocken , PA
10.1992 - 03.2005
- Assisted customers in selecting a vehicle that meets their wants and needs. All the while assessing any budgetary considerations and or restrictions.
- Once all of the above is completed I was responsible identifying any additional equipment, products, services and features.
- Prepare all contracts after pricing has been agreed to.
- Properly conveying the above to the finance department in a way to perform their duties from a 3rd party perspective. All the while maintaining a high level of customer satisfaction.
Education
Certificate - Sales And Service Excellence
Honda Sales And Service Training
Delaware 12-2002
Some College (No Degree) - Accounting
Delaware Country Community College
Media Pa Skills
- Follow-Up Skills
- Client Relationship Building
- Information Gathering
- Confidentiality
- Appointment Scheduling
- Inventory Management
- Documentation Review
- Invoice Preparation
- Analytical Skills
- Interpersonal Skills
- Problem-Solving Aptitude
- Customer Service
- Reliability
- Time Management Abilities
- Critical Thinking
- Effective Communication
- Continuous Improvement
- Attention to Detail
- Time Management
- Administrative Support
- Professional Demeanor
- Multitasking
- Bookkeeping
- Invoice Processing
- Team Collaboration
- Organization and Time Management
- Relationship Building
- Calendar and Appointment Management
- Equipment Troubleshooting and Maintenance
- Appointment Setting
- Regulatory Documentation
- Decision-Making
- Problem-Solving Abilities
- Excellent Communication
- Self Motivation
Accomplishments
- American Honda Presidents Award
- Among east coasts top sellers 2 years in a row
Certification
- Pa state inspection license
- Pa sales license
- Honda Sales awards
Timeline
Intake Associate
Green Drop
01.2023 - 04.2024
Assistant Service Manager
MercedesBenz of Devon
03.2004 - 09.2005
Automotive Sales Professional
MercedesBenzConicelli Honda
10.1992 - 03.2005
Certificate - Sales And Service Excellence
Honda Sales And Service Training
Some College (No Degree) - Accounting
Delaware Country Community College
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